British Wholesales Reviews

Name: British Wholesales
Rating: 4.77

4.8 Rating 924 Reviews

95 %

of reviewers recommend British Wholesales

Company Reviews

Metrics

4.8

Based on 924 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

British Wholesales 5 star review on 22nd November 2024

Phil Dowsing

British Wholesales 5 star review on 15th November 2024

Anonymous

Anonymous // 01/01/2019

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“Really great customer service. I had a payment query and it was resolved well and the stock arrived in 2 chunks and they kept me updated with what to expect when. Products are good quality for a fair price.”

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Posted 4 years ago

“I don't know how I found British Wholesales but I'm so glad I did!! Having searched for a fitted valance sheet for our single beds with a mattress depth of 33cm and divan base of 38cm, I thought I was never going to find one that was long enough. A quick email to British Wholesales, who replied by return, filling me with more confidence that all will work out!! Fitted valances arrived - and they fit!! - and are of excellent quality and workmanship; no lose threads or wonky seams. I have absolutely NO hesitation in recommending British Wholesales or their deep valances.”

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Posted 4 years ago

“Got delivery within 4 days of ordering. Well pleased with product”

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Posted 4 years ago

“Good product. Very quick service. A1”

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Posted 4 years ago

“Bought the most fabulous bed linen. It is exquisite and the most incredible value. Service was prompt and well packaged too so I am just preparing my next order!”

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Posted 4 years ago

“Very efficient service”

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Posted 4 years ago

“A brilliant company. Easy to navigate website, quality products, good prices. I had a small problem with my order which was sorted out efficiently and immediately. Highly recommend!”

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Posted 4 years ago

“Great value for money, great service, I have used this company for towels, sheets, quilt, quilt cover and i have not been disappointed,”

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Posted 4 years ago

“I purchased a lot of bedding items for my holiday home but cannot comment on the quality until I remove all the the packaging. However I was assured that the quality of what I purchased was good and earlier reviews encouraging. Service and delivery were first class. I spoke to a staff member re my requirements and he could not have been more helpful. I have to replace more items due to covid 19 best practise and I will buy from B.W.”

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Posted 4 years ago

“Virtually no interest in Post-Sales service. No up-to-date information with regards to the expected delivery date when a parcel is delayed. Providing a parcel tracking link which does not work If I could give you zero stars, I would!”

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Posted 4 years ago

Dear Ian, I can see your issue has now been solved and a credit offer was accepted by yourself. Thanks Again! Bob

Posted 4 years ago

“The quality of the bath sheets purchased are better than I anticipated. Delivery was also very prompt.”

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Posted 4 years ago

“Arrived quickly and very helpful. thank you .”

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Posted 4 years ago

“Awful. Product when arrived not as described. Low, quality. Returned”

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Posted 4 years ago

Dear Paula, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We would love to know why, so that we can deliver a better experience next time. Please feel free reach out to admin@britishwholesales.co.uk with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

Posted 4 years ago

“Was happy with my tea towels.”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“The product I had ordered, was out of stock. No notification was sent, only when I contacted, after not receiving my order was told out of stock until September !!!!!”

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Posted 4 years ago

Dear Jean, So sorry for the inconvenience. We would like the opportunity to investigate your feedback further. Please could you contact me at admin@britishwholesales.co.uk. We’ll work with you to resolve any issues as quickly as possible. Bob

Posted 4 years ago

“We are very pleased with the items we purchased from you. Thank you.”

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Posted 4 years ago

“We have ordered bath towels, sheets and hand towels, excellent quality and very fast service.”

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Posted 4 years ago

“Ordered the white bath sheets a few weeks ago. Couldn’t Be more pleased. They are so soft and fluffy. Wash beautifully. Will be ordering hand towels and flannels soon”

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Posted 4 years ago

“Poor quality cushion pads. Charged three times the amount for the items that they have priced on another website they use. Discovered this when I was returning the items. Disappointing! Will not use again!”

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Posted 4 years ago

Dear AJ, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We would love to know why, so that we can deliver a better experience next time. Please feel free reach out to admin@britishwholesales.co.uk with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

Posted 4 years ago

British Wholesales is rated 4.8 based on 924 reviews