British Wholesales Reviews

Name: British Wholesales
Rating: 4.77

4.8 Rating 941 Reviews

95 %

of reviewers recommend British Wholesales

Company Reviews

Metrics

4.8

Based on 941 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

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“Very pleased with items, packaging and quick delivery. Thank you”

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Posted 1 year ago

“Good product and speedy delivery”

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Posted 1 year ago

“Very pleased with my towels Opulence Zero Twist, and my pillowcases 200 Percale Royal Egyptian. Also very happy to recommend British Wholesales for the quality of the goods, and their care and attention regarding packaging and post etc. Ten stars.”

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Posted 1 year ago

“Great communication by email, answering all my questions about product dimensions and pack weights. Sheets and pillowcases arrived the morning after placing the order. Well packaged. Excellent quality (400TC) and perfect for a holiday let. Thank you”

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Posted 1 year ago

“Never would I go anywhere else. Even when something sent out wrong, they are happy to rectify it.”

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Posted 1 year ago

“Excellent quick service. Actually emailed customer service to enquire about a product not showing online and they were incredibly helpful and it was found and sorted immediately. Very quick delivery. Excellent product.”

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Posted 1 year ago

“Quick delivery and very pleased with my purchase. Fitted sheet. Duvet cover and pillow cases , good quality cotton and I like the envelope duvet cover”

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Posted 1 year ago

“Excellent service towels top quality for little price. Fast delivery will definitely buy again . Thank You😁😉”

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Posted 1 year ago

“The towels I ordered were a great disappointment. The size and colour are good but the colour ran very badly when I washed them and bits of fluff get stuck on anything they touch. The towels do not dry the skin either.”

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Posted 1 year ago

We appreciate you taking the time to share your feedback about the towels you purchased. We are sorry to hear that your experience with our towels fell short of your expectations, and we apologize for any disappointment or inconvenience caused. We strive to provide towels that not only meet the desired size and color requirements but also maintain their quality after washing. We sincerely apologize for the color running issue you encountered. This is not a typical characteristic of our towels, and we understand how frustrating it can be. We will investigate this matter further to determine the cause and take necessary steps to prevent such occurrences in the future. Additionally, we apologize for the fluff that seems to stick to other surfaces. We understand the inconvenience this can cause, and we apologize for any frustration it may have caused you. Our towels typically undergo a rigorous quality control process to minimize lint and ensure they are of high quality. However, it seems that there may have been a lapse in this case, and we will address this issue with our manufacturing team to prevent it from happening again. Regarding the towels' drying capability, we regret to hear that they did not meet your expectations. We take your feedback seriously and will use it to reassess our product offerings and make necessary improvements to enhance the drying efficiency of our towels. We genuinely appreciate your feedback as it helps us improve our products and services. We value your satisfaction as our customer, and we would like to make things right for you. Please contact our customer service department with your order details, and we will gladly assist you in finding a suitable resolution, whether it be a replacement, refund, or any other appropriate solution. Once again, we apologize for any inconvenience caused, and we thank you for bringing these matters to our attention. We remain committed to delivering products that meet the expectations of our customers, and we hope to have the opportunity to regain your trust.

Posted 1 year ago

“Second order from British Wholesales and again very pleased wit the quality and quick delivery of items.”

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Posted 1 year ago

“Easy to navigate website, good range of products. Special offer code and goods arrived quickly and when they said they would. A great experience. Will use them again.”

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Posted 1 year ago

“Very good quality towels and they wash up really well”

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Posted 1 year ago

“This is the second time I've bought towels from this company they are great value for money and wash really well my husband loves them says they dry you great better than thick towels will buy again when needed very quick delivery”

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Posted 1 year ago

“Beautiful quality at such excellent prices. Have used before.won't hesitate ever again”

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Posted 1 year ago

“Delivered promptly. Good quality,”

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Posted 1 year ago

“Products are great and the service is fabulous. Great find !!!”

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Posted 1 year ago

“Fitted sheets good Quality and cushions nice and plumped up Used 4 already Well Happy with Products”

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Posted 1 year ago

“Goods, delivery and service all excellent. Just what I expect from ths company now.”

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Posted 1 year ago

“Good product with quick delivery. Had a slight error with the order but this was dealt with very swiftly, so really pleased with customer service. Will definitely order from them again.”

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Posted 1 year ago

“Good quality, and good customer service and fast delivery.”

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Posted 1 year ago

British Wholesales is rated 4.8 based on 941 reviews