British Homebuyers Reviews

Name: British Homebuyers
Rating: 4.89

4.9 Rating 468 Reviews

98 %

of reviewers recommend British Homebuyers

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4.9

Based on 468 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About British Homebuyers:

If you need to sell your house fast, we will pay cash in as little as 7 days! Get the best possible cash offer on your home by contacting quick property sale experts - British Home Buyers

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“3 attempts to obtain a viewing, 150 mile round trip and several hours wasted. Alarm bells should have rung really because this estate agent is some 55 miles away in a different county. Therefore they were unable to undertake any viewings despite my request. The property (a tiny flat) was nothing like the photos on Rightmove, the room measurements were listed far larger than what the actual room size was. Listed as spacious, for a hamster maybe. In the photos the kitchen/living room was empty of furniture, however on arrival the kitchen had a full size single bed in it along with boxes and boxes of belongings from ground to ceiling all around the room in fact the bedroom was the same. Now the property has been removed from sale all within days of being listed. A complete waste of time, fuel and Dartford crossing costs.”

Helpful Report

Posted 2 years ago

Thank you for your review & for your experience with us. This particular property was presented to buyers on the 2nd September. You called to make an enquiry to view the property on the 2nd September, the same day it went live. We were able to confirm the viewing the same day, at your request on the 8th September. However, on the 3rd September we contacted you again as the vendor had requested a re-schedule for 10th September for which you agreed. On the morning of the 12th September, Alex contacted you to get your feedback on the viewing. You confirmed you felt it was a 'brilliant location', but that it was too small. You referenced the vendor's son has come back from university with a lot of luggage which we assume are the boxes you reference in your review. You advised it was not a property you would be wanting to purchase, but did not express any negativity to the property, our process, or info we produced, that you have expressed in your review. On the 12th September, the same day in the afternoon, we sold the property to another investor that had viewed for the asking price, within 10 days of offering the property to buyers. That is the reason why the property has been removed, as you have referenced. Our client is understandable thrilled with the result. This property was popular, with 13 interested buyers viewing and received multiple offers. None of the other interested parties expressed any issue or negativity towards the property, our process, or sited any inaccuracy with the information we provided. None the less we appreciate your feedback, we never want any client or party to feel dissatisfied. We will seek to learn from this experience. Kindest Regards, The British Homebuyers Team

Posted 2 years ago

“Amazing service from British homebuyers. We were with a previous traditional agency who were absolutely horrendous and we felt bullied by them to stay in the contract. All the viewers were time wasters and months went y and we were getting no where. So I saw british homebuyers online and contacted them. I am so glad I did as from start to finish, they were very professional and polite and always kept us updated and tried their very best to sell our house. It was a long wait to sell our house, no fault of british homebuyers or our buyer but the onward purchase we were making took ages as was on probate. But regardless of that, we are very thankful of the british homebuyers team and special thanks to Robert and Charles for always keeping us upto date and having patience with us while waiting for our house to sell. I do apologise if I don't remember anymore names that have helped but these 2 agents were brilliant. I definitely will be recommending british homebuyers to all my friends and relatives as no one will be disappointed.”

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Posted 2 years ago

“We had several frustrating months trying to sell our property and decided to take it off the market as trying through the usual local agents had not been fruitful. We were then approached by British Homebuyers who gave us a figure of what they thought we could achieve and were confident that they could help us achieve a sale. We agreed on what could be expected. They took us through the process and it was very smooth. Within our first viewings we had offers given and accepted an offer which we were pleased with. What we found with British Homebuyers were the viewers were not time wasters but buyers with a genuine objective of purchasing. The team were informative and always got back quickly to us with any questions we had. Overall we were very happy with the service and our sale went through smoothly. Thank you to Sabrina, Cecilia and Charles for your assistance.”

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Posted 2 years ago

“Satisfactory outcome. We were very pleased with the service from start to end. Kept us informed and hassle free. The staff were very helpful and courteous. We'd like to say a special thanks to Robert Love.”

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Posted 2 years ago

“David & Rob at BHB were fantastic. At the start of the process I was sceptical, but I got a fair price for the property and they were extremely flexible with my completion date. The process was straight forward. I have moved house a number of times and it has always been very stressful, but this was a breeze. I would definitely use them again. Thank you”

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Posted 2 years ago

“We have just completed the sale on our house with British Home Seller’s , I would have no hesitation in recommending them, they went above and beyond for us, we had previously lost a sale on our house and called the guys at BHS, from the girls who dealt with our initial call, through to Alex that looked after the account and finally to Charles Gale, a true Gentleman, a Professional, and it felt at time our personal therapist, who guided us, sometimes daily though the process, “Thank You” British Home Sellers Put your trust in them and they Will Deliver Andy & Hilary”

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Posted 2 years ago

“Had a very good experience using this company, I wanted a quick sale due to finding another property which we didn’t want to loose. Everyone was very professional and in my experience much better than any estate agents I have dealt with previously. We had viewings within a day and we sold the house very fast. Would highly recommend.”

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Posted 2 years ago

“Excellent service throughout the process. I was contacted on a regular basis keeping me informed step by step. Fantastic work guys you are the best of the rest.”

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Posted 2 years ago

“After a bad experience with another online estate agent, we were reluctant to use another and go to the high street. However, the professionalism, rates and prompt action was very appealing to us and this standard was continued until the end of our sale. We accepted an offer within 10 days of the initial upload to the market which was great. Our account handlers Alex and Charles were responsive, helpful, trustworthy and a pleasure to deal with throughout the process. Our sale was not stressful as we knew we could rely on British Home Sellers. Thank you for your hard work! All the best, Dom”

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Posted 2 years ago

“Great experience dealing with British Homebuyers to sell my property. I cannot thank them enough for the professional and personable manner in which this transaction was conducted. Special thanks to Rob, William Gale, Molly and Charles!”

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Posted 2 years ago

“From start to finish the service was brilliant. We had struggled for 9 months with a local estate agent to even get people through the door. Within a week of being up on the market with these guys we had more viewing booked in then we had previously and we quickly had an offer and moved to completion. They keep you updated at all points and check in. They ensure that the buyers are ready to move quickly so you know they are serious and you do not have anyone messing you around or just shopping around. A particular shout out to Eloise, Sofia, Molly and Charles.”

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Posted 2 years ago

“Selling our house was made much less stressful thanks to these guys. We'd tried a local estate agent prior to British Homebuyers but we weren't making any progress on our sale. Once we went with BHB we managed to find a buyer a lot quicker and were kept updated throughout the process. The guys were transparent about their terms and the price so there were no surprises. Bonus that we can actually contact them via text rather than having to phone and sit on hold just to ask a single question. Would like to also mention Cecilia and Rob who were really helpful throughout”

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Posted 2 years ago

“British Homebuyers were the best, they were fantastic and miles better than local estate agents. Staff were in regular contact, nothing was too much trouble. They got our house sold at the first viewing where other agents had failed. We would highly recommend them, the service was totally fantastic.”

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Posted 2 years ago

“Staff were very helpful and supportive during the whole process, allcmy queries were dealt with quickly and efficiently. Alex Clendon who was my agent stayed in touch during the whole process providing updates as they occured”

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Posted 2 years ago

“Great customer service, had multiple visits after an initial phone call with our account manager and received an offer very quickly after that.”

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Posted 2 years ago

“Had a great experience couldn't do enough for me. Super grateful for how hard they pushed to get it done”

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Posted 2 years ago

“Well done British Home Buyers I'm so glad I answered your letter thanks to William Gale and the team Molly, Rianna, Hannah, and James they kept me informed at each stage of my house sale, it's nice not having to keep chasing them like other agents. Thanks again Brian Stone.”

Helpful Report

Posted 2 years ago

“I wanted to say thank you to British Homebuyers for their professional approach and excellent service. I was having issues with my previous estate agent and I received an advertisement through the post from BHB. I wouldn't typically respond to this type of advertising, but i was really struggling. Needless to say, i didn't look back. My house was sold swiftly at a price that i was more than happy with. Overall, I would highly recommend. Thanks again for the support guys.”

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Posted 2 years ago

“Very pleased and happy with the level of service and friendliness of all staff that were involved throughout the process. Everything explained fully and detailed before agreeing to anything. Managed to sell my property in less than a month where a high street agent struggled to just get viewings in 6 months. Would definitely recommend”

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Posted 2 years ago

“First time selling a house was so straight forward from the beginning, sure his name was Jamie and then Charles took over after we got a buyer. What can I say amazing both me and my other half spoke with him and he was even still working up until the day he went into hospital. He was the middle man between us, the buyer aswell as the solicitors, no question was a stupid one as I had never done this before so he explained everything. Always there to answer the phone, if not he called back straight away and we even communicate via text. If I ever buy/sell a house again I will be using British Home buyers and requesting him 100%. Thank you so much vicky & adrian”

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Posted 2 years ago

British Homebuyers is rated 4.9 based on 468 reviews