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British Homebuyers Reviews

4.9 Rating 475 Reviews
98 %
of reviewers recommend British Homebuyers
4.9
Based on 475 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
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About British Homebuyers:

If you need to sell your house fast, we will pay cash in as little as 7 days! Get the best possible cash offer on your home by contacting quick property sale experts - British Home Buyers

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Anonymous
Anonymous  // 01/01/2019
FABULOUS Having used numerous other estate agents with extremely mixed experiences we received a leaflet through the door for BRITISH HOMEBUYERS not having heard of the company prior I researched the reviews and took the plunge to use them All I can say is what an excellent experience from start to finish ALEX CLENDON was my sales advisor At least once a week Alex would contact me with updates and the property sold with 2 months Would I use BRITISH HOMEBUYERS again DEFINITELY I will certainly recommend them as a company with exceptional service throughout
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Posted 4 months ago
Found the experience to be very painless sold my house after only 2 viewings,Robert& Chris were very helpful& professional wouldn’t hesitate to recommend them. Yours Sheila Booth
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Posted 4 months ago
A very stressful time for us as my Mother was living 50 miles away from us and we had lost my dad and needed Mum to be near us as she’s not getting any younger sadly. We used general estate agents to try and get mums flat sold asap. This was a very long process with very little communication and not many responses for people to come and view the property. Mum had a leaflet about British Home Buyers and we were a bit skeptical at first as not heard about them. This was the best decision we ever made. Robert Love dealt with our sale from start to finish as was so very patient with us as I had to deal with all the communication as my Mum is deaf. Due to my working hours I’m not able to use my phone but Robert was fantastic and would leave messages for me to respond to. We put the flat on the market with them in April and by June it was sold and Mum finally got her dream come true and she now lives 2 minutes away from us. I would highly recommend this company and certainly wouldn’t go anywhere else. Fast,efficient and very stress free . Thank you again from us all . Ellie
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Posted 4 months ago
I had a great experience selling my house with British homebuyers. Potential buyers were available quickly and viewings arranged. There was really good communication at every stage and the sale went smoothly. Amy Holt did a great job in keeping the buyers solicitor on their toes and moving forward when things seemed to slow down. Charles Gale was absolutely amazing during the process, even calling and messaging on his days off to keep me informed. I can't praise him enough, he was a fantastic guy. I would and have recommended British Homebuyers.
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Posted 4 months ago
Fantastic service from beginning to end, Robert went beyond what was expected 100% recommended from me and the wife. 100% recommended
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Posted 5 months ago
Outstanding company to use, very informative throughout the whole process of my flat sale. Especially Robert in particular.
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Posted 5 months ago
I have bought and sold houses before, but I can honestly say that British Homebuyers were the best EA I have used. Despite experiencing a really difficult sale of my house (which I won't go into), the team always kept me up to date with developments quickly and efficiently. Charles, in particular, was absolutely outstanding. He went above and beyond to push the sale through at every stage. Thank you so much! Great communication and a super friendly team. Not that I intend to move again, but I wouldn't hesitate to use British Homebuyers again in the future. Highly recommended.
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Posted 5 months ago
Great experience using British homebuyers. Charles in particular was great in keeping us updated on the buyers progress. Viewing and sold within a few weeks. No complaints, great service and communication throughout the whole process! Would highly recommend.
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Posted 5 months ago
I found BHB very efficient, professional and friendly. Always available on the phone to answer any queries and always knowledgeable and helpful. Progression of the sale was a breeze due to this. They sold my home within 5 weeks and I had switched to them having issues with 2 other agents. I would highly recommend.
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Posted 5 months ago
From start to finish we had a good working relationship with Alex. We wanted to buy a property and he was professional throughout the process. The communication was great and he was totally understanding when there were some complications. Buying or selling with British Homesellers, you will get very good customer service.
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Posted 5 months ago
BHS managed to sell my house during a difficult selling climate when a local agent could not. I was contacted regularly throughout the process by Alex who not only kept me updated but had also done considerable research on local prices and properties. He helped to make the sale run as smoothly as possible and provided a professional and helpful service from start to finish.
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Posted 5 months ago
Very helpful team! Especially Robert who was communicative and was with me every step of the way, even when things went wrong on my side.
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Posted 6 months ago
Dealth with Robert and Charles - they were both fantastic. From start to finish they were extremely helpful and informative. Had issues with the soliciotr we were using, they liased with our buyers and manage to sort all the problems we were having. They are very professional and I would not hesitate to reccommend them.
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Posted 6 months ago
I will never use a traditional local estate agent again! I struggled selling my house and I used a few estate agents who all promised the earth, but delivered nothing but awful service. I was dubious when I received a letter from British Homebuyers, but listened to their options and decided to give them a chance. They were always available, gave honest opinions, but most importantly sold my house. I liked being able to show people around my house (not everyone’s cup of tea) however I felt that I sold the features better than an estate agent trying to sell numerous houses. In addition, the reassurance of a deposit from the buyers once an offer had been agreed provided extra reassurance as I had previously had buyers pull out further down the line with me incurring all the fees. A special thank you to Alex Clendon for looking after me throughout the journey and I would have no hesitation in recommending British Homesellers in the future.
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Posted 6 months ago
My initial contact with the company was good, but I had some questions and was promised a follow-up which didn't happen. 2 or 3 days later, I sent an email asking for further information. Later that day, my phone rang once and then stopped. This was followed by a text saying that they "tried to contact me but were unsuccessful" - the phone literally rang once and stopped. I called straight back but not answer. I tried to text but no answer. I called the office but no answer. think I'll leave it for now as it feels like they don't want to sell my home, but rather than say not interested they're just avoiding me
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Posted 6 months ago
Dear Mr. Cooper, Thank you for sharing your experience, although I'm truly sorry to hear about the lack of follow-up and communication from our team. We strive to provide reliable support, and it's clear that we fell short in this instance. Your feelings of frustration are completely valid. I understand how important timely communication is, especially when it comes to selling your home. Please allow us to rectify this. I encourage you to reach out directly to our customer service team, who will prioritize your inquiries and ensure you receive the information you need. We appreciate your feedback as it helps us improve our services. Thank you for your patience. Kind regards, The British Homebuyers Team
Posted 2 months ago
We had our home on the market for over 6 months with two different local agents with no joy and were eventually told that we'd have to reduce the price by over £35k (15%) to sell it. We weren’t prepared to do that so decided to take it off the market at the end of the term with the agents as it clearly just wasn't our time. Then our dream home became available and decided to give it one more push - we opted for British Home Sellers as we needed a quick sale and preferably cash buyers. It took about 10 weeks but they found us the perfect buyers for our home at a selling price we were happy with. We wish we’d gone to them sooner!! Their fees on sale & completion were higher than the local agents, but lower fees are meaningless if they can't find us a genuine buyer. We were certainly better off with the higher fees and a good price for the house rather than having to knock 15% off just to get some interest from the local agents! The customer care from British Home Sellers was also excellent, which couldn't be said for the local agents by comparison. I sound very ‘anti’ our local agents but I would always try and keep business local where possible, hence trying two of them first. The simple fact is that BHS were far more pro-active and up to the job. We had Robert Love as our point of contact and we were very impressed with his professionalism, pro-active approach and the fact that every phone call, email and query was picked up and responded to immediately. Alex also stepped in for a couple of days when Robert was off and his communication was equally prompt, courteous and professional. Something that sadly seems to be lacking in many companies. Considering that BHS are an online business I certainly didn't feel they were 'faceless' at all and would highly recommend them. Although I feel we now have our forever home, if we WERE to ever consider moving again I wouldn't hesitate to use them.
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Posted 6 months ago
British Homebuyers and Premier Lawyers. 'Simply the Best' Having struggled with a local agent to sell my house for over 12 months I turned to British Homebuyers and within 2 months (including the Xmas period) I had two positive fully vetted viewers and within days had a firm acceptable offer. From the off I felt I had a team of people on my side, initially Eloise Hopgrave and Alex Clendon and in later stages Kay-Flower of Premier Lawyers and British Homebuyers associate Charles Gale. They gave me all the help, advice and support I could have wished for. My heartfelt thanks gorgeous to each of them for their outstanding service on my behalf. Thank you Harry Cox
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Posted 6 months ago
I approached British Homebuyers after an initial property transaction previously. Throughout the process the team at British Homebuyers provided a professional, knowledgeable and trustworthy service. A massive recognition to Alex Clendon who managed to juggle the viewing appraisals and negotiated and managed our sale, facilitating every detail in a professional and courteous manner - always offering transparent feedback. Would recommend to anyone enlisting a more bespoke approach.
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Posted 6 months ago
Just sold a house through British Homesellers. Efficient, polite and highly professional team throughout the whole process. Very happy with the outcome and certainly will use their services again. Thank you.
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Posted 7 months ago
Well what can I say ... Excellent Service, helpful and Professional from British Homebuyers and my agent Robert Love. Highly recommend them to anyone buying or selling a property. They treated me as a person not just a number in a queue like other Estate Agents
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Posted 7 months ago
British Homebuyers is rated 4.9 based on 475 reviews