British Homebuyers Reviews

Name: British Homebuyers
Rating: 4.89

4.9 Rating 468 Reviews

98 %

of reviewers recommend British Homebuyers

Company Reviews

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4.9

Based on 468 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About British Homebuyers:

If you need to sell your house fast, we will pay cash in as little as 7 days! Get the best possible cash offer on your home by contacting quick property sale experts - British Home Buyers

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from start to finish, which to be honest did not take long!!! Very open communication with Charles with constant updates to keep us informed of the sale. Glad we chose British Homebuyers, would definitely recommend ( have already done so ) and will use again needed”

Helpful Report

Posted 2 years ago

“I was reluctant to use initially, however I wasn’t getting anywhere with my agent so thought worth giving a go. I went with their 2 to 4 weeks sales service. Pleasantly surprised as they got the sale quickly and has all been straight forward. Thank you”

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Posted 2 years ago

“Friendly and very helpful at every stage. Bhb did all the work and made everything easy for us. They are a pleasure to deal with and I can’t believe how quickly everything was sorted.”

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Posted 2 years ago

“Delighted with my dealing with British Homebuyers. I was having difficulty selling, my agent was taking way to long. Was recommended this company and found the whole process quick and easy. Thank you to the entire team, in particular Tara, Ben & Charles”

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Posted 2 years ago

“Best experience we have had with an estate agent. Always at the end of the phone to answer questions and queries and on completion day we had a couple of snags but were kept up to date the whole time and they managed to get it sorted that day for us. Would definitely recommend British HomeBuyers, especially when you are only paying a little more than your standard estate agent.”

Helpful Report

Posted 2 years ago

“After having my house on the market for 12 months with high street agent, and ridiculous offers and no sale. British Home Sellers/Buyers Were highly recommended to me by my Son, you Sold his Property within 2 days. I decided to to change to you BHS. Within a few days Photos were taken. Much better than the previous agent very impressed. On line ready for Sale again. Within 2 days I had 4 viewings and 2 offers £5,000 over the asking price, so impressed with the excellent Customer Service I received. Offer accepted, the sale followed very quickly. I would like to thank, William Gale and Alex Clendon, for there Help, I was updated through the process by both of you. You should be Rewarded for your Excellent Service. I Highly Recommend British Home Sellers to any one. So Quick and easy, such nice people to deal with. I would also like to thank Charles for his Support. Kind Regards Susan Shaw”

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Posted 2 years ago

“Very unsatisfactory experience so far. We approached British Homesellers to sell our flat in North London quickly, our flat had been on the market for 3 months with another agent so we switched to the Homesellers, given we wanted a quick sale. Two months later, we have had 2 viewings, 1 offer but no sale. To their credit, they did manage to find us a buyer but 5 weeks after the offer had been accepted, no solitcitor instructed and no progress made. I do appreciate that this is not the Homesellers fault but our previous estate agent were getting a lot more viewings in. We have had 1 viewing in 2 months! I don't know what they are doing to sell our property - I think all that has been done is the flat has been listed on Rightmove and they have walked away from it! No floorplan done, I messaged them to rotate the pictures and drop the asking price to try and generate more interest - no progress made. There is nothing quick at all about the sale and I don't have much hope they will ever sell our property. They are slow to respond to queries and not easy to get a hold of either, we just feel ignored. All round - a poor performance”

Helpful Report

Posted 2 years ago

Dear Mr Balding, Apologies for your experience with us so far and thank you for your time just now. You are right to highlight this is taking longer than expected. Although the majority of properties we take on sell within 30 days, in this case we are falling short and we are going to do everything possible to fix this. As discussed we have now included a floorplan for our buyers to study and are employing strategies to kick-start this for you. Our goal as agreed is to get this resolved asap :) Kind regards, William @ British Homesellers

Posted 2 years ago

*UPDATE as of 13/04/22 We are pleased to have now Sold STC this property! We will always learn from these experiences and glad we could resolve this for you Mr Balding.

Posted 2 years ago

“Excellent service, helped me sell a difficult property that a previous agent failed to. Used their solicitors as well who have been very helpful.”

Helpful Report

Posted 2 years ago

“Great service and got the sale over the line! Kept up to date with viewings, and sale process once the offer was accepted. We were initially unsure if to use BHB or not, as we had not heard of them, but we are glad we went with them, had 3 offers relatively quick & property sold. Will definitely use again, if required. Thanks”

Helpful Report

Posted 2 years ago

“I would recommend British Home Buyers. They did a great job selling my house and I received excellent customer service.”

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Posted 2 years ago

“Very please, delightful service through the process. I was sceptical at first but overall very pleased.”

Helpful Report

Posted 2 years ago

“Excellent service with good communication during each stage of the the selling process. Highly recommended as the original agent just put the property on Rightmove and hoped for the best.”

Helpful Report

Posted 2 years ago

“Achieved a sale fairly quickly & was an easy, straightforward process through to completion just 8 weeks later.”

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Posted 2 years ago

“A very professional outfit who communicated well throughout the whole process. Everyone I dealt with in the team were willing to go above and beyond to help progress my sale and purchase, including chasing the dreaded solicitors! I was at market with two agents and BHS were the one who got me the most interest and finally the sale. The experience was a positive one and I would use them again but hopefully I don’t have to for a while ;).”

Helpful Report

Posted 2 years ago

“From the advisory consultation and signing the agreement of sale with Robert Love from British Home Buyers the process was personalized to my requirements. I was advised every step of the way. I decided the marketing price. I was appointed a representative to help assist and advice to the legal requirements required and there completion. This could be followed through every documented on the PowerPoint app. Eli was excellent at this. When a complication arose due to my property being tenented and a six month delay had to be added into the sale process, this was treated with discretion, expertise, experiance and most of all patience. Neither I or the purchaser were forgotten at this stage, we were kept in the loop, updated and advices at all times. Also when the convayancing solicitors had an attempt hacking near to completion and communication had broken down at that crucial time, BHB stepped up with advicer Charles to co ordinate and liaise between all concerned until the exchange, ensuring our financial confidentiality and peace of mind. I am most grateful to the team for securing the sale of my property and I had no hesitation to pay the fee on completion December 2021 after the process had taken nine months in total I felt they had earnt it. Thankyou so much.”

Helpful Report

Posted 2 years ago

“Acting on an advertising letter from British Home Buyers I agreed with them a 30-day exclusivity period for two properties as they promised they had a database with buyers ready to buy. They procured not a single viewing. After the end of that period they offered to sell at a discount which when we spoke first was said to be circa 15% of the asking price. When I asked for that route to be explored the valuation that was put forward was more in the order of a 30-35% discount to the value BHB had themselves advised originally the property should be and were actually marketed at. To add more colour to the experience, they valued one of the properties - a one bed flat - at a higher price than the other which is a two-bed flat. The smaller flat they valued at more than £100k more than the larger! When I questioned it they double-checked and confirmed the figures to me in writing. They explained that because they dealt with investors the valuation was predominantly based on rental value and that of the smaller flat was higher than the larger. Later when we started to go down the discount route they admitted their valuation mistake but, again, only when I raised the point once more and when their valuers provided a discount valuation. If that is not all that could be done wrong, after I terminated their services, unbeknown to me and despite a specific promise, BHB kept the properties on their advertising channels at the previously advertised prices. When I put the properties back on the market at a lower price (of course not as low as their 30% discounted rate) with another agent the concurrent advertisings at best confused potential buyers and created the impression that my sales process was all over the place. I am not sure what else they could get wrong...”

Helpful Report

Posted 2 years ago

“After our previous sale fell through with another agent, we decided to try British Homebuyers for a quick sale. Unfortunately they could not offer us a comparable sale price. They offered to sell our house hopefully within 30 days on a traditional sale route. We did sell within this time and completed in exactly 8 weeks for a favourable selling price. Worth the extra fees to sell quickly than our prev agent. Professional service, knowledgable, great communication keeping both parties well informed along the sale. highly recommend.”

Helpful Report

Posted 2 years ago

“Highly recommend the agent! I initially gave a call to BHS enquiring about the service and the lady who answered the phone was very helpful and the way everything was handled was very professional and something I never got from the high street estate agents. After changing our minds about the sale and a few months later, I contacted them again and once again received a really good service and information. To be honest I thought there must be a catch but there wasn't!! I was really pleased that I could talk with someone every time and they all had given full attention to the issue in hand. Since I signed the contract with them, everything flowed very smoothly and I was very impressed with the effective communication methods used and the speedy service. There were emails, phone calls as well as text messages giving you updates on the progress as well as to answer any quick queries which was very useful. Also all the case handlers were all very helpful, friendly and attentive. On the whole journey there were many people who got involved at various stages and overall, I would highly recommend this company. I would use them again without a doubt! I also used their lawyers and was impressed with their service too. A big thank you to the whole team and special thanks to Robert Love & Sophia Woodham. Keep up the good work and I hope your company is recognised for the service you offer.”

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Posted 2 years ago

“Honestly can't rate these guys enough . Went with another agency and didn't get any viewings . Wouldn't listen to our opinion on photos and we're always hard to reach. These guys are the opposite! Quick responses on all fronts and 3 viewings in first 7 days . Our contact was Charles and he guided us through every step and was there whenever we needed him . Above and beyond. Brilliant.”

Helpful Report

Posted 3 years ago

“Very respectful unpressurised and supportive service Case handled very professionally by William Hale and Alex Clendon, assisting when needed, always respecting my decisions as vendor. So a very low stress sale”

Helpful Report

Posted 3 years ago

British Homebuyers is rated 4.9 based on 468 reviews