Brighton Tools & Fixings Reviews

Name: Brighton Tools & Fixings
Rating: 4.96

5.0 Rating 632 Reviews

99 %

of reviewers recommend Brighton Tools & Fixings

Company Reviews

Metrics

5.0

Based on 632 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Brighton Tools & Fixings 5 star review on 5th July 2024

Y Pancholi

Brighton Tools & Fixings 5 star review on 14th July 2023

Ryan Crowdy

Brighton Tools & Fixings 5 star review on 5th July 2021

Mike Smith

Brighton Tools & Fixings 5 star review on 18th May 2021

Chris Smith

Anonymous

Anonymous // 01/01/2019

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“Initially I didn’t know which hinge I needed so they gave me the telephone number for the company. Once identified I ordered from them and it arrived the following day. Excellent and helpful service.”

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Posted 4 years ago

“E mailed with query rapid response placed an order goods dispatched same day, excellent service very happy to recommend”

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Posted 4 years ago

“What helpful people they are. I telephoned to request a special order and said I would collect it 2 weeks later, it was there on the day I requested. I paid for it and lost my receipt, 9 months later I telephoned and explained and within 5 minutes my copy receipt was emailed to me. Good people to do business with THANK YOU.”

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Posted 4 years ago

“Out of this world service. Having been let down by another supplier I found Brighton Tools & Fixings with a Google search, phoned to check stock, and then ordered online. Ordered at 3:30pm and delivered next day at 12:30pm! We will be using them again. Thanks for your help.”

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Posted 4 years ago

“Staff good with product knowledge. No reply to my application for Trade cash account.”

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Posted 4 years ago

“Always enjoy dealing with Matt, good professional service...and he is always turned out well, way more so than Andy !”

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Posted 4 years ago

“Top service from Mike, quotes come back fast and accurate. No complaints in years of dealing with them”

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Posted 4 years ago

“Ordering online is all well and good for certain items but when it comes to power tools that you intend to use day in, day out you really need to get them in your hands to see how they operate and feel. That’s why Brighton Tools and Fixings are so good. They’ve got everything in store for you to look at and play with, helping you to make the right choice. I’ve bought countless tools and accessories, from the best manufacturers such as Milwaukee, Festool and Fein. Each time I’ve walked away knowing that I’ve got a quality product that is the right tool for me. And the staff at Brighton Tools and Fixings are great. They are really knowledgeable about the tools they sell and are happy to take the time to talk to you about the products, making sure you make the right choice. They are also good at helping out regular customers. Ask nicely and they can sometimes sort you out a deal.”

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Posted 4 years ago

“Easy to order and delivered on time very prompt service”

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Posted 4 years ago

“Been using brighton tools and fixing for the last 15 years. Very professional team not much they don’t know and the construction industry Thanks for all your help over the years and the years to come”

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Posted 4 years ago

“Always get an amazing service, Mike Biggs always comes up trumps Thank you”

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Posted 4 years ago

“Excellent service , very helpful , quick delivery, everything you need .”

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Posted 4 years ago

“I found Brighton Tools & Fixings very helpful, professional and efficient, what more could you ask for.”

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Posted 4 years ago

“Amazingly fast service, the item arrived the next day which was very surprising in this post-lockdown world. Item was exactly as described and ended up purchasing here as could not find another on line supplier. Would order here again.”

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Posted 4 years ago

“Great customer service in store Good delivery service Good prices Big range of tools and fixings”

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Posted 4 years ago

“Vast assortment of tools & helpful, I shopped there since 1976 in Hove keep up the good work.Trevo”

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Posted 4 years ago

“Received excellent service! Thanks!”

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Posted 4 years ago

“Efficient staff, great tools knowledge, excellent team working. if they dont have the item they will obtain it ASAP . does what it says on the tin”

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Posted 4 years ago

“We have used Brighton Tools for all of our power tools for the past few years and would go nowhere else. Great products, advice and aftercare. Charlie - Maidenhead Fireplace and Stove Centre”

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Posted 4 years ago

“Very helpful staff. Not knowing much about what I needed, your staff filled me with info needed to be followed up with a good understanding demo. Many thanks”

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Posted 4 years ago

Brighton Tools & Fixings is rated 5.0 based on 632 reviews