Brighton Tools & Fixings Reviews

Name: Brighton Tools & Fixings
Rating: 4.96

5.0 Rating 629 Reviews

99 %

of reviewers recommend Brighton Tools & Fixings

Company Reviews

Metrics

5.0

Based on 629 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Brighton Tools & Fixings 5 star review on 5th July 2024

Y Pancholi

Brighton Tools & Fixings 5 star review on 14th July 2023

Ryan Crowdy

Brighton Tools & Fixings 5 star review on 5th July 2021

Mike Smith

Brighton Tools & Fixings 5 star review on 18th May 2021

Chris Smith

Anonymous

Anonymous // 01/01/2019

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“Very pleased with the quick turnaround”

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Posted 1 year ago

“Helpful staff who are happy to advise”

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Posted 1 year ago

“I've been using Brighton Tools for many years, and must say the service is outstanding. Their knowledge and advice is unbelievable, nearly everything is in stock or delivered the next day. This is why I keep going back, please don't change thank you Jay Nicholson”

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Posted 1 year ago

“Recent purchase Makita Plunge saw product delivered on time staff very helpful both in store and on the phone.”

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Posted 1 year ago

“I ordered hinges for our kitchen cupboards on Wednesday and they were delivered to Shetland on the Friday. Excellent service and the hinges fit perfectly.”

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Posted 1 year ago

“Goods received well packed and promptly delivered.”

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Posted 1 year ago

“A very speedy and efficient service and delivery of my cupboard fixings.”

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Posted 1 year ago

“I have been a customer for many years, nothing is too much trouble, they are always helpful, efficient, honest and provide an excellent service.”

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Posted 1 year ago

“I ordered a pair of apache 305 boots and on website is different than what I received.”

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Posted 1 year ago

“Fast delivery well packed and a great price:-)”

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Posted 1 year ago

“This item was processed, dispatched and received in pronto time! Quality item, thanks Brighton Tools & Fixings.”

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Posted 2 years ago

“Very helpful and very quick delivery”

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Posted 2 years ago

“Customer service is excellent- Peter has been of tremendous help every time, both competitive in prices, outstanding in customer service and deliveries were done on time. They have always gone above and beyond to provide a great service. Wholeheartedly, recommend them!!! Keep up the good work in helping to build Britain, guys. Thank you”

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Posted 2 years ago

“In todays age of Internet sales It's great to meet a company that still appreciates customer relations, Started using Brighton tools last year after Nick approached me on social media, I've expierienced great service from the offset, with delivery being made within a day or so from ordering, If in stock, They've always been upfront about prices and the level of service and aftercare is unrivaled in my opinion Nick arranged a highly informative demonstration with lamello at my premises, showing me the zeta p2 and all its functions, I was so impressed I had to get it, Highly recommended Will be using for all my tools and consumables”

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Posted 2 years ago

“Super fast delivery and great price! We're really chuffed.”

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Posted 2 years ago

“Brighton Tools weren't able to supply what I wanted, but Andy made enquiries and suggested an alternative supplier. Excellent service when there was nothing in it for them.”

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Posted 2 years ago

“Very good service, just what i expect now with on-line purchases. Thank you”

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Posted 2 years ago

“Great communication and competitive”

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Posted 2 years ago

“Great Service!!”

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Posted 2 years ago

“Brilliant service and excellent product, just what I needed, well done.”

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Posted 2 years ago

Brighton Tools & Fixings is rated 5.0 based on 629 reviews