Brighton Tools & Fixings Reviews

Name: Brighton Tools & Fixings
Rating: 4.96

5.0 Rating 627 Reviews

99 %

of reviewers recommend Brighton Tools & Fixings

Company Reviews

Metrics

5.0

Based on 627 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Brighton Tools & Fixings 5 star review on 5th July 2024

Y Pancholi

Brighton Tools & Fixings 5 star review on 14th July 2023

Ryan Crowdy

Brighton Tools & Fixings 5 star review on 5th July 2021

Mike Smith

Brighton Tools & Fixings 5 star review on 18th May 2021

Chris Smith

Anonymous

Anonymous // 01/01/2019

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“I could not find a hinge to match mine anywhere, after speaking to Shawn, he asked me to email photos, sent the link to the correct hinge and I had it delivered a day later! Excellent, fast customer service, highly recommend.”

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Posted 3 months ago

“Extremely professional and efficient - Shawn was superb in getting us the correct part after we battled to find it online. Great to deal with someone who is obviously willing to help.”

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Posted 3 months ago

“Excellent service”

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Posted 3 months ago

“Great range, with next day delivery”

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Posted 4 months ago

“Always go the extra mile to help”

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Posted 4 months ago

“Telephoned Brighton Tools as internet crashed. Telephone answered by Mike. How polite and helpful in taking my order only being a small item. Price of item very good in comparison to others, received items next day. What else could you ask for. Highly recommend. Many thanks BTJ Northants”

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Posted 4 months ago

“Great & Prompt service.”

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Posted 4 months ago

“Great service. Quick delivery.”

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Posted 4 months ago

“Excellent price and very quick delivery.”

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Posted 4 months ago

“Great price. Quick delivery”

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Posted 4 months ago

“Replaced my broken kitchen cabinet door hinges with these. Exactly the same but with no soft close mechanism. The soft close mechanism is not much good if you have children as they close the door hard and ended up breaking the self close mechanism. The price for the hinges were very reasonable and very quick delivery. If you are fitting these for a new door then don't forget to order the bracket for cabinet for the hinges to lock onto. As mine was a replacement hinge the bracket wasn't needed.”

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Posted 5 months ago

“First class service, covers it all”

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Posted 6 months ago

“Brilliant service at a good price”

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Posted 6 months ago

“They always deliver”

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Posted 6 months ago

“Excellent service, delivered exactly when they said it would be.”

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Posted 6 months ago

“Brighton tools and fixings are by far the best tool&fixing company in the southeast. Friendly customer service and they will go out there way to make sure you have what you need.”

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Posted 6 months ago

“I was after a hard to find tool that I fancied so I asked if the guys could track it down for me. Not only did they find it, they got it to me for a decent price. 👍🙂”

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Posted 6 months ago

“I bought a pair of Toughbuilt saw horses: not only did Brighton Tools had the best price, but they delivered free of charge within a day or two. I will definitely use them again.”

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Posted 8 months ago

“I have used BT & F twice for slow-close kitchen cabinet doors and spoken to them on occasion. Customer service is superb and packaging and delivery good. I need say no more...”

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Posted 8 months ago

“Perfect the whole process was perfect in every aspect”

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Posted 8 months ago

Brighton Tools & Fixings is rated 5.0 based on 627 reviews