Brighton Tools & Fixings Reviews

Name: Brighton Tools & Fixings
Rating: 4.96

5.0 Rating 638 Reviews

99 %

of reviewers recommend Brighton Tools & Fixings

Company Reviews

Metrics

5.0

Based on 638 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Brighton Tools & Fixings 5 star review on 5th July 2024

Y Pancholi

Brighton Tools & Fixings 5 star review on 14th July 2023

Ryan Crowdy

Brighton Tools & Fixings 5 star review on 5th July 2021

Mike Smith

Brighton Tools & Fixings 5 star review on 18th May 2021

Chris Smith

Anonymous

Anonymous // 01/01/2019

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“Fantastic company to deal with. Good levels of stocked items and only a short wait if we are after something special. Always knowlegable, patient and attentive on the phone when making enquiries. Nice prompt deliveries In a world of faceless multinational corporations, we feel lucky to have Brighton Tools and Fixings on our doorstep.”

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Posted 3 months ago

“Had the Milwaukee products in stock as needed it urgently for a job. They had a lot of knowledge about the products and was very helpful”

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Posted 3 months ago

“I was having a problem trying to get a Hedditch hinge untill I found Brighton tools. The hinge I want was canted out and soft close. It was easy to find on their website 5and the bathroom cupboard no longer bangs shut.”

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Posted 4 months ago

“Responded well and quickly to my enquiry and despatched goods straight away.”

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Posted 4 months ago

“Excellent service and product”

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Posted 4 months ago

“Amazing range of products, perfect and friendly service, always fast delivery.”

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Posted 4 months ago

“Simply a good job done in all respects. Great company and products.”

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Posted 4 months ago

“Great service always get my tools from them. A1”

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Posted 5 months ago

“Very good service”

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Posted 5 months ago

“Excellent service”

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Posted 5 months ago

“Spot on service from start to finish”

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Posted 5 months ago

“Very helpful and efficient. Items arrived quite quickly but the postage is a bit expensive!”

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Posted 5 months ago

“I could not find a hinge to match mine anywhere, after speaking to Shawn, he asked me to email photos, sent the link to the correct hinge and I had it delivered a day later! Excellent, fast customer service, highly recommend.”

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Posted 5 months ago

“Extremely professional and efficient - Shawn was superb in getting us the correct part after we battled to find it online. Great to deal with someone who is obviously willing to help.”

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Posted 5 months ago

“Excellent service”

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Posted 6 months ago

“Great range, with next day delivery”

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Posted 6 months ago

“Always go the extra mile to help”

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Posted 6 months ago

“Telephoned Brighton Tools as internet crashed. Telephone answered by Mike. How polite and helpful in taking my order only being a small item. Price of item very good in comparison to others, received items next day. What else could you ask for. Highly recommend. Many thanks BTJ Northants”

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Posted 6 months ago

“Great & Prompt service.”

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Posted 6 months ago

“Great service. Quick delivery.”

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Posted 6 months ago

Brighton Tools & Fixings is rated 5.0 based on 638 reviews