Brighton Tools & Fixings Reviews

Name: Brighton Tools & Fixings
Rating: 4.96

5.0 Rating 627 Reviews

99 %

of reviewers recommend Brighton Tools & Fixings

Company Reviews

Metrics

5.0

Based on 627 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Brighton Tools & Fixings 5 star review on 5th July 2024

Y Pancholi

Brighton Tools & Fixings 5 star review on 14th July 2023

Ryan Crowdy

Brighton Tools & Fixings 5 star review on 5th July 2021

Mike Smith

Brighton Tools & Fixings 5 star review on 18th May 2021

Chris Smith

Anonymous

Anonymous // 01/01/2019

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“Pete has been excellent and been very supportive throughout my purchase. Prices are decent, service is brilliant! Certainly be coming back here for more rather than an online company! Couldn't rate and recommend highly enough.”

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Posted 3 years ago

“Fair prices, excellent service and friendly staff”

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Posted 3 years ago

“Exceptionally fast and responsive.”

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Posted 3 years ago

“Helpful and knowledgeable staff. The hinges we ordered arrived very quickly - even though we didn't have an account with them. Couldn't have had better service!!”

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Posted 3 years ago

“Good prices, sent swiftly gotta be happy with that. Cheers”

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Posted 3 years ago

“Milwaukee had a glitch in their warranty system preventing the registration of an additional tool I bought. Rick sorted the whole thing out, I didn’t have to do a thing. Fantastic.”

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Posted 3 years ago

“Very helpful staff and super fast delivery and dispatch. Couldn't ask for more and will be using again!”

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Posted 3 years ago

“They were great - helpful, informative and quick to respond. Their price was not quite the cheapest on the market but their reviews and testimonials seemed genuine, unlike their rivals'. The order was processed quickly, however Parcelforce let them down as they failed to find my address twice before another driver who knew the area took over, so the next day delivery became three days' time. I'm happy with the product so far but haven't used it much yet so time will tell. I've registered the tools and batteries as Milwaukee offer an extended warranty if you do that.”

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Posted 3 years ago

“We found Rick very helpful & would definitely use this Company again.”

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Posted 3 years ago

“excellent products at excellent prices. great service all round.”

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Posted 3 years ago

“Been using Brighton tools for years and they never fail, always get an excellent service from them especially Mike Biggs! Always well stocked and they definitely know their stuff. May it continue so I can spend more🤪🤪 Thank you again Jay Nicholsons Carpentry”

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Posted 3 years ago

“Great service as always”

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Posted 3 years ago

“Hi amazing service”

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Posted 3 years ago

“Had the rep around he has not given us a quotation so we will use someone else .”

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Posted 3 years ago

“Have purchased many tools from Brighton Tools and have always had a good experience, the guys there are always friendly and always happy to assist, will answer any questions or queries and provide and all round top service.”

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Posted 3 years ago

“BTF always do their best to find the best fixing or tool options for you. Excellent knowledge of their market, and competitive pricing. Friendly too!”

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Posted 3 years ago

“I needed a new shooter I guess one makes my fingers swell up the wife doesn’t mind so I ordered a weapon of mass destruction Hair phoned to say its arrived, the pirate was on the counter “Red beard” but he’s not sure about Dugger buggers, Mike used to serve me but he’s now too busy working out how to kill Flies, But very knowledgeable with the festering an red stuff, always a pleasure serving me mike”

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Posted 3 years ago

“Ordered the new Milwaukee MXfuel product. Peter was fantastic, great advice and the product was delivered the following day. I wish all suppliers had the same level of customer service”

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Posted 3 years ago

“Excellent staff and excellent service, highly recommend”

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Posted 3 years ago

“I ordered some paslode nails from a competitor and have been given every story as to why they hadn’t got them one phone call to BTF and sorted and in stock the next day what more Can I say don’t bother with anyone else”

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Posted 3 years ago

Brighton Tools & Fixings is rated 5.0 based on 627 reviews