Brighton Tools & Fixings Reviews

Name: Brighton Tools & Fixings
Rating: 4.96

5.0 Rating 638 Reviews

99 %

of reviewers recommend Brighton Tools & Fixings

Company Reviews

Metrics

5.0

Based on 638 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Brighton Tools & Fixings 5 star review on 5th July 2024

Y Pancholi

Brighton Tools & Fixings 5 star review on 14th July 2023

Ryan Crowdy

Brighton Tools & Fixings 5 star review on 5th July 2021

Mike Smith

Brighton Tools & Fixings 5 star review on 18th May 2021

Chris Smith

Anonymous

Anonymous // 01/01/2019

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“Very competitive price quick delivery awesome product”

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Posted 5 years ago

“Very helpful and knowledgeable would defiantly recommend.”

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Posted 5 years ago

“Great stock and staff.”

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Posted 5 years ago

“Very happy with the service we get from Btf they have a very good knowledge of the products the sell There prices are reasonable”

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Posted 5 years ago

“Our rep is spot on. Sometimes the deals online aren’t correctly priced. But the service from the staff is great. We use Brighton tools for most of our tools and fixings.”

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Posted 5 years ago

“Your products are extremely expensive for a sole trader like me. I am waiting for the sales promotion day in March. Customer service is excellent 5/5. Display / presentation in the shop is impeccable. Hopefully there will be a serious offers on your marketing day.”

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Posted 5 years ago

“Very friendly and knowledgeable about the products I was buying. I bought various Festool products and the price was better than I had been quoted anywhere else. Great service. Marcus Peck.”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Quick and effective service”

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Posted 6 years ago

“Been using them since the old shop, and the service I get is unbelievable! I deal with Mike Biggs, and whatever I order is delivered that day. Can’t beat their service, thank you 5 stars”

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Posted 6 years ago

“Many thanks to Andy and the team at BT&F. Milwaukee 190mm chop saw ordered just after lunch on Monday, delivered before lunch on Tuesday. Great piece of kit. The most compact saw that will still cut an 8x2 if needed to. Brilliant for 2nd fix. Very very pleased. Cheers Rich”

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Posted 6 years ago

“After contacting the manufacturer for some hinges, I was referred to Brighton tools, who responded very quickly to my inquiry and in ordering the parts. Wardrobe now fixed and one happy partner. Thank you for your speedy response.”

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Posted 6 years ago

“Very easy to use and a handy service!”

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Posted 6 years ago

“Easily found what I was looking for, super fast delivery. Thank you”

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Posted 6 years ago

“BT & F customer service is excellent. Andy and the team were instrumental in getting Makita to replace a battery for me.I would thoroughly recommend them all and will definitely buy from them whenever possible. Cheers chaps.”

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Posted 6 years ago

“would definitely recommend very friendly and helpful if they don't no the answers they will endeavour to find all the information needed and assist you”

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Posted 6 years ago

“Creat router fakt delivery Many thanks”

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Posted 6 years ago

“We have been using BTF since 1985 on a monthly basis, and find them competitive, but with the edge over others of a great delivery service, understand, knowledgeable and friendly staff that care. Highly recommend what ever of company you are”

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Posted 6 years ago

“As always, going the extra mile to help. :)”

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Posted 6 years ago

“Happy with my order and delivery time as well”

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Posted 6 years ago

Brighton Tools & Fixings is rated 5.0 based on 638 reviews