Brighton Tools & Fixings Reviews

Name: Brighton Tools & Fixings
Rating: 4.96

5.0 Rating 629 Reviews

99 %

of reviewers recommend Brighton Tools & Fixings

Company Reviews

Metrics

5.0

Based on 629 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Anonymous

Anonymous // 01/01/2019

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“The tools were well demonstrated and the service was efficient and everything happened as it should.”

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Posted 7 years ago

“All good! Top service, good prices.”

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Posted 7 years ago

“Very efficient and quick service and fantastic advice”

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Posted 7 years ago

“I purchased a Milwaukee M12 stapler. I was told the item was out of stock and they said they would ring the supplier and call me back with a delivery estimate, this happened within 15 minutes and I was told it would be delivered while I was on holiday. This was no problem as Michael said they would hold it and post it so it arrived the day I returned. Very friendly and helpful service, all at a reasonable price. Thanks.”

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Posted 7 years ago

“I had a problem with my nail gun, so sent an email to Brighton Tools & Fixings, who responded within 12 hours with advise, upon the advise the nail gun is working fine. Could not have wished for a more helpful response. Well done all at BT&F.”

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Posted 7 years ago

“Excellent service , item was in stock as advertised , delivered on a next working day service as advertised and very helpful over the phone too , a very rare combination in today's world !”

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Posted 7 years ago

“When you run out all other options, Brighton Tools & Fixings will be there for you. Customer Service is second to none; they will go well beyond your expectations that no other suppliers can accomplish. Brighton Tools and Fixings is the hallmark of professional excellence within the world of E-Commerce. If you're online to purchase tools, this is your ONE-STOP Shop!! Please accept my profound heartfelt gratitude Brighton Tools & Fixing Team!”

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Posted 7 years ago

“Made a phone call just to check the contents of the order. Extremely helpful and informative, took their advice and everything changed and fitted perfectly. Wouldn't hesitate to use again anytime. Thank you.”

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Posted 7 years ago

“Allways good service and quick delivery .”

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Posted 7 years ago

“Price, quality and speedy delivery.”

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Posted 7 years ago

“friendly shop-next-door customer service with internet prices. Good knowledge of product. thank you”

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Posted 7 years ago

“Great service live on the Isle of Wight but would use them over local”

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Posted 7 years ago

“Excellent staff, fantastic product choice and always keen to help, what more could you want. A1 service from an A1 company couldn't recommend highly enough A1******”

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Posted 7 years ago

“Good price, ordered on Sunday evening and it was dispatched first thing Monday morning - what more could you ask for!”

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Posted 7 years ago

“Andy sourced a direct replacement for a broken hinge, couldn't have been more helpful or accommodating. New hinges arrived overnight and fitted perfectly. New screws fitted direct into old holes. Perfect!!”

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Posted 7 years ago

“Great Customer Service”

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Posted 7 years ago

“Great service and quick delivery. Would have been 5* if I didn’t have to go to the post office and pick it up. Safe place would be a handy option for trades.”

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Posted 7 years ago

“Alves auguste bravo pour tout 5etoiles vous êtes les meilleurs merci”

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Posted 7 years ago

“First class service as always from very knowledgeable staff.”

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Posted 7 years ago

“""Fast delivery well packaged and quick response to enquiries”

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Posted 7 years ago

Brighton Tools & Fixings is rated 5.0 based on 629 reviews