Brighton Tools & Fixings Reviews

Name: Brighton Tools & Fixings
Rating: 4.96

5.0 Rating 629 Reviews

99 %

of reviewers recommend Brighton Tools & Fixings

Company Reviews

Metrics

5.0

Based on 629 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Brighton Tools & Fixings 5 star review on 5th July 2024

Y Pancholi

Brighton Tools & Fixings 5 star review on 14th July 2023

Ryan Crowdy

Brighton Tools & Fixings 5 star review on 5th July 2021

Mike Smith

Brighton Tools & Fixings 5 star review on 18th May 2021

Chris Smith

Anonymous

Anonymous // 01/01/2019

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“EXCELLENT SERVICE ONLY PROBLEM WAS ROYAL MAIL. PARCEL WAS WRAPPED WELL.”

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Posted 3 years ago

“I am very pleased with Brighton Tools & Fixings, I ordered late Saturday afternoon and had my new tool by Tuesday, fast delivery and competitive prices will definitely use them again”

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Posted 3 years ago

“Fast delivery, had a problem but quickly resolved, definitely use again”

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Posted 3 years ago

“Before purchasing from Brighton tools I had sent them email just to confirm availability of the item. Was dealing with Andy and he were brilliant. Will definitely be shipping with them again”

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Posted 3 years ago

“The web site was easy to use and I received what I had ordered in good time. I would recommend the company.”

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Posted 3 years ago

“Super friendly and knowledgable”

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Posted 3 years ago

“Never let us down during 11th Hour panic jobs Full marks to all the team Cheers from West Marine Services”

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Posted 3 years ago

“Customer service very good, very helpful and polite.”

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Posted 3 years ago

“Exceptional service, great value and delivery was very quick. A pleasure to do business with you - thank you.”

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Posted 3 years ago

“First order with Brighton Tools and couldn't be happier. Spoke to them over the phone before hand and they were very helpful. Item arrived next day just in time for a job. Will be using again in the future.”

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Posted 3 years ago

“A manufacturer left me 10 Companies to contact regarding spare parts. Brighton Tools and Fixings replied within 30 minutes, with a positive response, whereas the other 9 just said they didn't stock what I needed and it would take at least 4 weeks to get them, and they couldn't place such a small order anyway. 10/10 for customer service Andy.”

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Posted 3 years ago

“Delivered in good time.”

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Posted 3 years ago

“Swift delivery.”

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Posted 3 years ago

“Quick delivery and good choice of tools. Definitely use again.”

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Posted 3 years ago

“Great service prompt delivery and a competitive price”

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Posted 3 years ago

“At last! Experts who know what they are talking about, who are happy to take the time to speak on the phone and who give down to earth , sensible, pragmatic advice and are not afraid to make recommendations. Excellent next day delivery. Don’t go anywhere else.”

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Posted 3 years ago

“Fantastic service next day delivery.”

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Posted 3 years ago

“Great speedy service.”

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Posted 3 years ago

“Great company to deal with always helpful and give good advice. Delivery is normally quick and returns are accepted. We will continue to use them.”

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Posted 3 years ago

“Jason Ingle, Had to leave a 5 star review, First time I ordered from them , had I little issue, spoke to Mike Biggs within a minute all sorted. Big thanks will be ordering more tools from them 👌👌”

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Posted 3 years ago

Brighton Tools & Fixings is rated 5.0 based on 629 reviews