Brew Mart Reviews

Name: Brew Mart
Address: Barbers Row, Renishaw, Sheffield
Rating: 4.80

4.8 Rating 817 Reviews

96 %

of reviewers recommend Brew Mart

Company Reviews

Metrics

4.8

Based on 817 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Brew Mart 5 star review on 13th October 2024

Lawrence Joseph Rodriguez

Brew Mart 5 star review on 28th August 2023

MISS DEBBIE ROBERTS

Brew Mart 5 star review on 13th December 2020

Mrs K A Ward

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery ok , price satisfactory. The Festive bitter beer kit however requires better instructions that are bespoke to the kit purchased”

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Posted 3 months ago

“Personal service in that they phoned me about my order when they couldn't obtain part of it. This compensated for the delay in processing the order. Once it was all sorted out despatch and delivery was very quick.”

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Posted 5 months ago

“good cons, many thanks,”

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Posted 6 months ago

“Arrived on time but I thought the box was not strong enough and the postage could have been less for one bag ( maybe £4 ). Beer fermenting nicely.”

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Posted 7 months ago

“Good prompt service”

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Posted 8 months ago

“Product arrived and was as described. One improvement to service would be an option for next-day delivery.”

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Posted 1 year ago

“Fast delivery of what I wanted. Happy with that 👍”

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Posted 1 year ago

“good fast service”

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Posted 1 year ago

“I haven't used this product yet so I'm unable to comment on it yet”

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Posted 1 year ago

“Supply problems meant there was a delay in delivery but, otherwise, this was a good service”

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Posted 1 year ago

“Very pleased with the products. Items arrived later than expected due to a problem with the order. Brew Mart kept me informed as they were awaiting stock. Missed my husband's birthday so he is now getting it for Christmas.”

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Posted 1 year ago

“Delivery was very quick - within 48 hours. Slight problem with the delivery address (which could have been partly my fault) which was quickly resolved with my neighbour. The parcel was damaged and had been repaired by the carrier, but 4 out of 4 tins were dented, but fortunately not punctured. Haven't brewed any of them yet! With the demise of Wilko, I intend to continue using Brew Mart in the future.”

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Posted 1 year ago

“After an initial query on my order, the situation was remedied in a courteous, efficient way. I will use this company again.”

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Posted 1 year ago

“very good service”

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Posted 1 year ago

“Very impressed with website and how quick delivery was. Only criticism would be that the package could have been slightly more robust as I lost one item that had to be resent.”

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Posted 1 year ago

Hello, Thank you for your review. I believe we have already discussed this issue and, if I remember correctly, it was a yeast that was lost from the corner of a cardboard box. We are looking into one of two methods to resolve this issue. The first is to attach the yeast to larger items with tape. The second is to put smaller items in a bag or envelope and sellotape it to the inside of the box. We will test these over the next months and see which performs best. Yours, Brew Mart.

Posted 1 year ago

“Very helpful. Very good prices. Occasionally items out of stock but hopefully that will be less after the move. Only issue is with delivery people had 2 issues with them out of 4 or 5 orders. Brew mart fair and helpful both times tho.”

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Posted 1 year ago

“kept well informed when product was out of stock”

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Posted 1 year ago

“Recently had an order delayed due to lack of stock. When the item became available it was delivered in 48 hours. Excellent service.”

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Posted 1 year ago

“Delivery good and on time. Product not yet finished fermenting, so have to wait a while.”

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Posted 1 year ago

“Good quality products despatched super-fast. Excellent service. However, a sliding scale of P&P charges would be more acceptable as £6.99 standard P&P is a little heavy for when only a couple of items are needed.”

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Posted 2 years ago

Brew Mart is rated 4.8 based on 817 reviews