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Brew Mart Reviews

4.8 Rating 802 Reviews
96 %
of reviewers recommend Brew Mart
4.8
Based on 802 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Brew Mart Reviews
I wasnt given very good advice as a newbie. I asked what I would need and how much it would cost to get started? Firstly the guy struggled to give me a price and when he did he came back with £75!? Which was to much so I said "I have a barrel already can I just brew it in that" to which replied " yes I'll send you the kit some enhancer and steroliser" Well this advice was codswalop I needed the begginers beer making kit! Where did he get £75 from? as your begginers beer making kit is only £22! I could have had everything I needed for £55 instead I've been trying to source the rest of what i need online. I now have a barrel of almost brewed ale and no way of getting it in to my bottles (that I had to purchase on ebay as you wouldn't post them). I had to borrower a hydromiter and I'm waiting on my carbonated tablets from ebay. I dont understand why when I asked what I needed the guy couldn't just explain what and why I needed them? These are tough times and I can only imagine you had to draft someone in to help. I know the star rating us important to you so I have given you 5 as I'm sure my experience is just a blip. If someone could give me a call so I can buy the kit off you that would be great Thanks
Helpful Report
Posted 4 years ago
Had problems with the delivery due to the covid 19, Brewmart sorted it out and recieved the order due to the persistence of Samuel kay.
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Posted 4 years ago
Outstanding service with a smile, even in these exceptional times. Keep up the good work!
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Posted 4 years ago
Brilliant service considering we were on lockdown no delay in delivery.
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Posted 4 years ago
Excellent service during a ridiculously busy period. Thanks Brew Mart!
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Posted 4 years ago
Delivered no problem but I have not brewed it yet so watch this space!!
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Posted 4 years ago
Happy with our order - no problems with anything. Just hope the beer turns out ok!!
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Posted 4 years ago
Brilliant Sam! Keep up the good work!
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Posted 4 years ago
Even during the COVID-19 pandemic, they managed to exceed my expectations. Would definitely do business with again. A+
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Posted 4 years ago
This is a really dedicated and enthusiastic supplier for homebrewers. Totally recommended. Their delivery by post is quick and hassle-free.
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Posted 4 years ago
Excellent service. Despite all the retail problems caused by the virus I received my purchase in good time and in good order. Morale restored! Thanks.
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Posted 4 years ago
A good range of home brewing products and good service
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Posted 4 years ago
As the company we had recently been using was no longer taking orders we found and tried Brew Mart excellent service and product. We will use again
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Posted 4 years ago
Brilliant service and communication. Product still brewing and looks good. Please let me know when you have more stock so that I may re-order. Many thanks.
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Posted 4 years ago
Very pleased. Swift delivery service. Have previously bought from Brewmart. Great that their is an online service. well done.
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Posted 4 years ago
It was easy to select what I needed and the order turned up on time. The packaging was just the right size for my ingredients for my next brew (so many deliveries from other supply are in overly large mainly empty boxes). The yeast I ordered was not in stock and thoughtfully included a suitable replacement so I didn’t have to wait to start brewing. Great service guys.
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Posted 4 years ago
Very happy with their service. I had a query which they responded to very quickly. They also followed up to let me know when my package would be delivered (there were delays due to Covid19).
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Posted 4 years ago
I ordered some packs of yeast via post. Received the yeast no problem, but they charged me £5.99 for postage, which I think is a bit pricey.
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Posted 4 years ago
I ordered on-line the weekend before 'Lockdown'!! Although the on-line orders must have gone through the roof around this time, I was able to pick up my full order within a couple of hours. Awesome service in difficult circumstances
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Posted 4 years ago
Very fast service given the current circumstances
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Posted 4 years ago
Brew Mart is rated 4.8 based on 802 reviews