Brew Mart Reviews

Name: Brew Mart
Address: Barbers Row, Renishaw, Sheffield
Rating: 4.80

4.8 Rating 823 Reviews

96 %

of reviewers recommend Brew Mart

Company Reviews

Metrics

4.8

Based on 823 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Brew Mart 5 star review on 13th October 2024

Lawrence Joseph Rodriguez

Brew Mart 5 star review on 28th August 2023

MISS DEBBIE ROBERTS

Brew Mart 5 star review on 13th December 2020

Mrs K A Ward

Anonymous

Anonymous // 01/01/2019

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“good , quick delivery as usual, but sent gold caps instead of red”

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Posted 18 hours ago

“very good service”

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Posted 1 week ago

“Excellent service super fast postage can’t fault”

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Posted 1 week ago

“Very quick delivery haven't used it yet so can't comment on the product.”

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Posted 2 weeks ago

“Great service. Very good selection of kits and kit..”

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Posted 2 weeks ago

“Brilliant service !”

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Posted 2 weeks ago

“Excellent service -- as always.”

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Posted 4 weeks ago

“Great priced products. Promptly delivered.”

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Posted 1 month ago

“Delivered next day”

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Posted 1 month ago

“Quick delivery and super fast response to missing item.”

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Posted 1 month ago

“Great prices after searching lots of sites and the delivery was really quick. Will definitely purchase from Brew Mart again.”

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Posted 1 month ago

“Very quick despatch of orders however poor in dealing with customer issues. I received a wine kit with a missing ingrediant. In the end after nearly two weeks and a number of emails I decided to contact the manufacturer myself and got it sorted immediatly. Will not order from them again”

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Posted 1 month ago

Hello Rob, I'm sorry to hear that You are dissatisfied with the level of service received. As you know, we contacted the supplier to provide a replacement sachet and we passed on their commitment to have the replacement to you by the middle of the following week. It is disappointing for us both that the supplier did not meet their commitment to send out the replacement. On hearing the item had not arrived I chased the matter up with them, and was awaiting a response. Early the following day they informed me they had since received a call from yourself and had informed you that the item had already been dispatched. If they have not apologised for their tardy response, please accept it from me and be assured we will review our policy to see how such issues might be avoided in the future.

Posted 1 month ago

“Placed an order with Brew Mart and found them fast and efficient, I will definitely use them again for my home brewing requirements, great service thank you.”

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Posted 2 months ago

“Excellent service never have a problem place my order and my order arrives Thanks very much”

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Posted 2 months ago

“Fast dispatch of my order. Repeat customer who is very happy with the quality of service”

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Posted 2 months ago

“It was exactly what I was expecting. Despite saying to allow three days for delivery, it arrived the next day!”

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Posted 2 months ago

“Awesome as always, easy as pie to order once I remembered my password! And super quick delivery thank you”

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Posted 2 months ago

“I orderednwnenand received it the following day”

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Posted 2 months ago

“Excellent service all round - perfect”

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Posted 2 months ago

“Pleasant staff Quick and easy purchase”

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Posted 2 months ago

Brew Mart is rated 4.8 based on 823 reviews