Brew Mart Reviews

Name: Brew Mart
Address: Barbers Row, Renishaw, Sheffield
Rating: 4.80

4.8 Rating 801 Reviews

96 %

of reviewers recommend Brew Mart

Company Reviews

Metrics

4.8

Based on 801 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Brew Mart 5 star review on 13th October 2024

Lawrence Joseph Rodriguez

Brew Mart 5 star review on 28th August 2023

MISS DEBBIE ROBERTS

Brew Mart 5 star review on 13th December 2020

Mrs K A Ward

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great business! Reputable and dedicated! I placed an order on the website and was shocked to see that it had been dispatched less than an hour since I placed it. Despite ordering around the Xmas / New Years period, and ordering around New Years Day, my order was still delivered very promptly. All products came in perfect condition and were packed well. My cider is now brewing and off to a great start. I have one request and that is for Brew Mart to start stocking 5L Demijohns, as I had to purchase the off of eBay as I could not find them on the website. Otherwise, perfect service, good value for money and a great business! Their new shop also looks great based off the pictures :)”

Helpful Report

Posted 1 day ago

“Finally received my order, at the second attempt,as the first mysteriously disappeared ( couriers fault)..contacted Brew mart and persuaded them to re place item to which was accompanied with a statement which I felt was poor by any standards...Basically they didn't really want to resend the item as they feel they had already sent it( which they did) but whenever you buy an item from a vendor you are entering into a " contract" you pay , they deliver what you have paid for....they chose to use dhl e-commerce to be the courier, but they damaged the item and it apparently was destroyed....no card put through my door..almost impossible to get hold of to contact also..so I contacted Brew mart who said they would re send but would take no responsibility if item was lost / damaged ,,,,which I find totally unacceptable as they chose the courier ( I didn't) so it will always be their responsibility to complete the contract and ensure the product gets to the customer in a good condition....So would I use Brew mart again🤔🤔 probably not, as their attitude to resolving my problem was shoddy to say the least...”

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Posted 1 week ago

“Quick efficient service. The order was ready to pick upas soon as I received confirmation.”

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Posted 1 week ago

“Items arrived very quick very happy with my purchase.Would deal with again .”

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Posted 1 week ago

“We regularly order from Brew Mart and have received our orders without hassle at all times.”

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Posted 1 week ago

“As alwats excellent service.”

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Posted 2 weeks ago

“The book order was promptly despatched and arrived very quickly.”

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Posted 3 weeks ago

“As described but I have not used it yet.”

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Posted 3 weeks ago

“Excellent service Very easy and arrived very Quickly Will order more in near future Thank you”

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Posted 3 weeks ago

“Great service, good products, wide range. Several times they have run out of a brew l had ordered, but l have always had a phone call from them to find a suitable replacement.”

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Posted 3 weeks ago

“NOT the item shown!!!! I ordered the 'Youngs' Hydrometer that was shown and received a 'Better Brew' Hydrometer which is too long for my 5 ltr tub, so is useless. Have contacted twice to return the item to resolve the issue but no response. If no response within the week, will take issue further. Avoid them!”

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Posted 3 weeks ago

“Great service, fast delivery. Thank you”

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Posted 1 month ago

“Very good service 1st kit made Thanks very much”

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Posted 1 month ago

“I’ve been buying my kits and supplies from here for over 40 years and always found a great selection of kits and helpful people. Many other brew shops have come and gone but Brew Mart has outlived them all, this must say something for them. Long may they continue. Definitely recommend.”

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Posted 1 month ago

“Delivery ok , price satisfactory. The Festive bitter beer kit however requires better instructions that are bespoke to the kit purchased”

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Posted 1 month ago

“Very pleased with my recent order, already sorted for collection, when my friend arrived. Quick question, what do I need to clear the wine up, it's a white”

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Posted 1 month ago

“Slight hiccup with delivery but sorted satisfactorily”

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Posted 1 month ago

“Very impressive delivery! Received my order almost before I had ordered it! Lol”

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Posted 1 month ago

“Item delivered the day after I ordered it. Great service. Looking forward to sampling the beer once it’s brewed!”

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Posted 1 month ago

“Very fast delivery. Good experience all round.”

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Posted 2 months ago

Brew Mart is rated 4.8 based on 801 reviews