Breeze Carpet Cleaners Reviews

Name: Breeze Carpet Cleaners
Rating: 4.70

4.7 Rating 493 Reviews

93 %

of reviewers recommend Breeze Carpet Cleaners

Company Reviews

Metrics

Info

4.7

Based on 493 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 76%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5

Visit Website

Phone:

0203 384 9374

Email:

info@carpetcleaning.co.uk

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Breeze Carpet Cleaners 5 star review on 13th January 2020

Michele

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the service I received. From making booking they really accommodated me. Cleaner was quick, efficient and went over areas I requested. My carpets look lovely. Thank you. I will be using you again. And would highly recommend Breeze Carpet cleaners. I”

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Posted 7 years ago

“Brilliant so impressed this is third time I have used them and the Carpet Cleaner couldn't have been more helpful and professional. Carpets are stain free and look brand new.. Helena, Elstree.Herts”

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Posted 7 years ago

“well done, excellent service”

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Posted 7 years ago

“Carpets not cleaned satisfactory Contacted office,sent photos still no answer from them.really not happy and so disappointed. Will not be leaving it...I would like them done again or full refund”

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Posted 7 years ago

“So hard working - I was really impressed the carpets are looking great now! Thank you so much for your professionalism - so rare to find - I feel lucky!”

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Posted 7 years ago

“We have used Breeze Carpet Cleaner to clean our sofas couple of times and have found them very reliable and professional. Always are able to accommodate our needs and provide great service! Highly recommend.”

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Posted 7 years ago

“Great service! I was able to get an appointment on a weekend, and they were very helpful even when parking was an issue. The person who cleaned the carpets was cheery and friendly and did a really good job and also offered good tips on how to maintain the carpets! Thank you very much!”

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Posted 7 years ago

“Easy to book, empathetic approach to my very elderly parents , pleasant operator for whom nothing was too much trouble , lovely results.would recommend them to anyone”

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Posted 7 years ago

“Breeze were on time very efficient & polite workers and the huge carpet was spotless like new I definitely will arrange with them to come again and do recommend to others who may need the same service......price reasonable well worth it !!!!”

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Posted 7 years ago

“I had my carpets cleaned today by Breeze and I am throughly impressed with the results. I have had my carpets cleaned before and the results weren't very good. A very pleasant and hard working man called Adam did an amazing job and took time and care over my carpets. He moved all my furniture and ensured the whole carpet was cleaned. My carpets were quite dirty with a lot of stains and now they look.like new I will definitely be using Breeze again”

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Posted 7 years ago

“The stains came out the carpets - lovely gentleman who cleaned our carpets I would recommended and good quote compared to others. Definitely use - good friendly service. Thank you all.”

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Posted 7 years ago

“Appalling customer service. Not helpful at all on the telephone, need training in communication over the telephone. Very rude.”

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Posted 8 years ago

“For me it was either 'replace carpets' or to research carefully to try and locate 'a good domestic carpet cleaning company'. (I have become very cynical generally over the years.) I was lucky. The equivalent of whom I now consider to be a very nice AA Man arrived on my doorstep. He made no complaints about parking in this built up area. (First plus) He looked over the sad situation of my carpets with a clinical eye. I was so relieved not to feel belittled (as a failed domestic godess), or to be informed how difficult the task would be, in order to gain customer sympathy. (Second plus) 'It's no problem', he informed me, 'I have a very good machine!' Well, it was impressive, true. (Third plus). Despite the 'very nice AA man' being so pleasant (Fourth plus), I was still cynical. I had doubts about how my (own particular) carpets would dry out afterwards. Now, a few days later, I can judge from the fresh clean look of my carpets that Breeze is an excellent service. I will continue to use them whenever necessary, as I am not normally someone who takes pot luck. (Fifth plus and Five Stars).”

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(London) - Posted 8 years ago

“I am sick of carpet cleaner companies providing a quote and then when the cleaner arrives the cleaner complaining and saying it will cost more money. Freebreeze had visited ,my property previously; I had asked them for a quote with slightly different rooms. The cleaner arrived and started immediately complaining. Money for Parking? (Not a problem but annoying in the fact the question was did not I have a parking permit for them) Did they have to move furniture? (I do not know how you clean a carpet without moving furniture). Isn't there a lift? (well you are walking up the stairs and did the company not tell you).”

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Posted 8 years ago

“Excellent service. Turned up on time and bought the carpets up like new. They weren't heavily soiled but there were few old stains which came out. Would definitely recommend.”

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Posted 8 years ago

“Very accommodating of work schedule, extremely quick turnaround, and left the carpet looking great. Would definitely recommend.”

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Posted 8 years ago

“This is the third time I've used Breeze and as always I was very happy with the service. The office are very friendly and efficient to deal with to get services booked in and to handle any queries. This time I had carpets, sofas, dining chairs and rug cleaned and the cleaner was polite, friendly and very knowledgeable. I highly recommend Breeze for all deep cleaning work.”

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Posted 8 years ago

“Was on time, polite and efficient”

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Posted 8 years ago

“Brilliant and quick service was not an easy job really please with the results. Thank you”

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Posted 8 years ago

“Following an appointment on Bank Holiday Monday to have my bedroom carpet, landing & stairs steam cleaned and the operator being in and finished within 40 minutes, no sign of any steam and the carpet just looked as if it had been hoovered, basically it looked no different.Breeze website gives 100% guarantee that if you are in any way dissatisfied they will re-clean the area you are unhappy with? this is not the case when you ring to complain.A total waste of money and i would certainly not recommend this company and have already encouraged a friend to cancel her appointment for next week.”

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Posted 8 years ago

Customer was only unhappy with the bedroom that she said looked like it had not been cleaned, all other areas were cleaned well she said. I asked her what areas in the room she was not happy with and she couldn't tell me, I also asked for photos that we would review to see if anything could be done but they were not received. The customer was thinking of replacing the carpet and maybe thought that she has wasted her money on cleaning them as they did no come up as well as she thought they would. We will re-clean while we are at the property if you are not happy.

Posted 8 years ago

Breeze Carpet Cleaners is rated 4.7 based on 493 reviews