Breeze Carpet Cleaners Reviews

Name: Breeze Carpet Cleaners
Rating: 4.70

4.7 Rating 493 Reviews

93 %

of reviewers recommend Breeze Carpet Cleaners

Company Reviews

Metrics

Info

4.7

Based on 493 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 76%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5

Visit Website

Phone:

0203 384 9374

Email:

info@carpetcleaning.co.uk

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Breeze Carpet Cleaners 5 star review on 13th January 2020

Michele

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My operative was a very nice guy, polite and efficient. Bought all carpets up like new and they were completely dry by the next morning. Second time I have used them and been impressed both times.”

Helpful Report

Posted 8 years ago

“Good clean, at a reasonable price. My guy was held up in traffic, but phoned to let me know , giving me an accurate estimate of arrival time - .... when he arrived he was polite, and worked really hard on my (very) dirty carpets. I was a bit concerned that I might have to shift furniture, but he did everything that was needed. Can definitely recommend - and will certainly be using them again for the upstairs!”

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Posted 8 years ago

“Excellent work as always from the Breeze team! Booking was easy and efficient and the lovely chap from Breeze arrived very promptly and did a fantastic job. A largely cream rug and 6 cream suede dining chairs were in a very sad state and I'm so impressed with the end result! The cleaner was very polite and helpful, and incredibly conscientous, really going the extra mile to get the best possible result. Highly recommended!”

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Posted 8 years ago

“Just had carpets in the living room, stairs and landing done. Can honestly say I didn't expect the cleaner to be able to bring the living room carpet back to its former glory but he did! Very punctual, incredibly friendly and cheerful guy. He even helped me clean the leather upholstery. Fantastic service, the cleaner was a credit to the company and I'd recommend them to anyone????”

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Posted 9 years ago

“My carpets have never been so clean! The best carpet cleaners ever!”

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Posted 9 years ago

“very friendly staff and great service”

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Posted 9 years ago

“Very disappointed with the standard of cleaning and lack of customer care. Although it states on their website '100 garentee to re clean if not happy', l was told by the managing director that once the cleaner has left the site he won't come back to try to put the problem right, so don't pay and don't let him go until you are 100 happy. The company seem to use different cleaners for each area, l live in SW1 so I'm putting this up to worn other customers to be less trusting than I was. It's also a shame that the company has put its reputation in the firing line as l know someone who has used them before with good results but it seems to depend on the cleaner that is sent to you so it's not a consistent good service and that has made me loose confidence in using them again. Christine”

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Posted 9 years ago

“A truly excellent service which I cannot praise highly enough. Right from my very first contact with Ellie the whole process was brilliant and very smooth. Stan and his assistant did a fantastic job and I am so pleased with the end result. The price represented superb value for money. Will certainly recommend.”

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Posted 9 years ago

“I hired this company (28/09/15) because I read the reviews in the site and saw their video in their website. I was very disappointed. Firstly, we agreed a price on the phone and then they sent me a quote that was wrong and I ended up paying more. Secondly, I was called by the administration and they said they would be 10 minutes late. The cleaner arrived 1 hour late. Lastly, their price list doesn't include the master bedroom that I have so, as I saw in another review now, their price list is very misleading. No paper under the furniture or shoe protection was left as the video shows. Next time I will look for another company.”

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Posted 9 years ago

“I recently booked a breeze carpet cleaning appointment, very helpful and informative, good telephone manner. The cleaning itself was done efficiently with excellent results. The guy doing the job was thorough and cleared up after himself. All in all a 10 out of 10.”

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Posted 9 years ago

“Excellent service. Very prompt and very patient. Very good customer service and a job well done. Will definitely recommend and I will use them again.”

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Posted 9 years ago

“Breeze gave a very fair estimate, came and did the carpet cleaning promptly and on time, and did an excellent job. What could be better than that?! Julia, London W8”

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Posted 9 years ago

“Had a number of items cleaned on 24th September. The guy turned up on time, was very pleasant and helpful and even asked me for old carrier bags so he could put them under the legs of the sofa in case they marked the newly cleaned carpet. Attention to detail was excellent as was the finished result. Would use them again without any hesitation!”

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Posted 9 years ago

“Excellent service, on time, Good job and very helpful, would recommend to friends”

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Posted 9 years ago

“Excellent service, really efficient and friendly and my carpet looks and feels like new again! I'd definitely use breeze again and recommend them!”

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Posted 9 years ago

“What a great service, fast, efficient, good price, good work done, I will definitely use them again, thank you, Linda.”

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Posted 9 years ago

“Fantastic service from start to finish. Had a small stain on my carpet and was able to book an appointment the following day. Adam was the carpet cleaner who attended my flat. He was on time, very knowledgable and managed to leave my carpets looking like they had done when they had first been laid. Would use services again and recommend to a friend.”

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Posted 9 years ago

“Amazing service highly recommended especaily Geroge who was very polite and helpful.”

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Posted 9 years ago

“My appointment was nearly 40 minutes late i had to email to find out where the attendees were. Poor service and very poor customer satisfaction. All about the money not the customer.”

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Posted 9 years ago

“Excellent cleaning service, very easy and quick to use and polite service”

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Posted 9 years ago

Breeze Carpet Cleaners is rated 4.7 based on 493 reviews