BreakerLink Reviews

Name: BreakerLink
Rating: 4.70

4.7 Rating 6,934 Reviews

95 %

of reviewers recommend BreakerLink

Company Reviews

Metrics

Info

4.7

Based on 6,934 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About BreakerLink:

BreakerLink is a Free Car Parts Finder service formed in 2002 to assist public and trade customers to locate new and recycled car parts for any vehicle. BreakerLink is linked to 100s of independent part suppliers across the UK and Ireland.

Enter your request, compare quotes and then purchase from the independent supplier with delivery available to your door. Suppliers provide a majority of parts with a 1 month guarantee and some often longer.

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BreakerLink 5 star review on 9th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was initially very impressed with BreakerLink. But system has issues. Order arrived as expected but product was unusable. Seatbelt replacement, but am told if car seatbelt came from a car that has been in an accident, it is "shot", and cannot be reused safely. I purchased 3 seatbelts, all " shot". Don't see the point in selling something that is not fit for purpose!”

Helpful Report

Posted 6 years ago

Thank you for your comment. We are sorry to hear you experienced a problem with a member. As our members our independent companies, your purchase would have been directly through them and not through ourselves. However, if you contact us direct via the Contact Us page on our website, then select Complaint from the list and complete the form we can look into this further for you. Can you also confirm you have returned the items to the supplier as unfit for purpose. Thank you. BreakerLink

Posted 6 years ago

“Fast service”

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Posted 6 years ago

“very helpful and very easy to use will use again”

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Posted 6 years ago

“Excellent the part I ordered was delivered within 2 days.Customer service was very polite and helpful.Will definitely use again and recommend to everyone.”

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Posted 6 years ago

“Really struggled to get the part I needed but after posting on BreakerLink, had a reasonable quote and good quality part in no time. Very happy.”

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Posted 6 years ago

“Fantastic service personal and v helpful. Would highly recommend to anyone needing parts for your car”

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Posted 6 years ago

“It’s very good website I will buy again through this website”

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Posted 6 years ago

“Excellent service”

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Posted 6 years ago

“Within 1 hour item was sourced and purchased at a reasonable price my car now has blower happy days.”

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Posted 6 years ago

“Great service”

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Posted 6 years ago

“Breaker link was great BUT, I paid Essex autos on Monday the 29th of October and today the 4th of November I still have not received my part . Every time I call them they say it’s on the way . My car is stripped and no part .”

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Posted 6 years ago

“Everything was ok with BreakerLink but the wiper motor part was suspect. The part was very corroded. I was reluctant to fit so I took it apart. There was some water in the housing. The bushens can be used for spare parts. A hell of a lot of money for 2 bushens”

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Posted 6 years ago

“The platform is super helpful. The efficiency and effectiveness truly the best you can ever wish to find. Thank you BreakerLink. Your services make a difference!”

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Posted 6 years ago

“really handy website, first time using it found the bit i needed. will defo use breakerlink again and recommend to others”

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Posted 6 years ago

“Spare parts found easily and quick response from suppliers.”

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Posted 6 years ago

“Very good service and parts”

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Posted 6 years ago

“Quick response and follow up.”

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Posted 6 years ago

“On 22nd October I spoke to Nigel at Mr. Break and placed an order for a passenger’s side rear seat and seat belt, including delivery, for £57.00. I then called back and placed a further order for a dirver’s side rear seat belt increasing the total paid to £70.00. The goods did not arrive, I called on to enquire and was told the goods would be sent on Friday 26th and should be with me by Monday. When I called next, Nigel said they had been posted on Wednesday 24th at 3.33pm and that he would send an e-mail to couriers to chase it up. Though he promised to copy me in to the e-mail, the e-mail never arrived. I called on Tuesday 30th and was informed that the goods were on their way back and I would be sent a new set with couriers arriving in 30 minutes. Yesterday, 1st November, I misread a message meant for a different delivery arriving between 3-4pm. I proceeded to give an outstanding feedback to Break Line and Mr.Break. At 4.30pm the goods had not arrived. When I contacted Mr.Break I was informed that they could not track the order because the computers were down for maintenance. I have now raised a dispute with the credit company and will cancel the order before I try re-ordering elsewhere. Breaker Link offers a highly valued and excellent service, with commendable follow up, but NEVER again deal with Mr.Break.”

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Posted 6 years ago

“Received a number of quotes, selected one dealer who was very polite and helpful and delivered my cd/radio player on less than 24 hours. Faultless service. Thank you.”

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Posted 6 years ago

“Excellent service”

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Posted 6 years ago

BreakerLink is rated 4.7 based on 6,934 reviews