BreakerLink Reviews

Name: BreakerLink
Rating: 4.70

4.7 Rating 6,978 Reviews

95 %

of reviewers recommend BreakerLink

Company Reviews

Metrics

Info

4.7

Based on 6,978 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About BreakerLink:

BreakerLink is a Free Car Parts Finder service formed in 2002 to assist public and trade customers to locate new and recycled car parts for any vehicle. BreakerLink is linked to 100s of independent part suppliers across the UK and Ireland.

Enter your request, compare quotes and then purchase from the independent supplier with delivery available to your door. Suppliers provide a majority of parts with a 1 month guarantee and some often longer.

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BreakerLink 5 star review on 9th October 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The invoice was for 26th September 2018 from Mr Breaker Yard and it still hasn't been delivered to date”

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Posted 6 years ago

“I spoke with a lot of helpful people who were unable to provide me with the part I needed.”

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Posted 6 years ago

“The part still hasnt arrived”

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Posted 6 years ago

Thank you for your message. We are sorry to hear you have not received your item yet. As our members our independent companies, your purchase would have been directly through them and not through ourselves so you will need to contact the supplier directly for an update on delivery. Regards BreakerLink

Posted 6 years ago

“Breakerlink were good, but Johnsons Vauxhall who I chose to purchase my gearbox from are total and utter jokers. I would urge anyone not to use them, its been nearly 2 weeks and nothing but problems. 1. They sent my Gearbox to Birmingham, not Glasgow. 2. I ordered a 1.4 gearbox, they sent a 1.3 3. Gearbox was incomplete when it eventually arrived so sent back to them. 4. When they re-sent it was going straight to my garage, I told them they dont open on a Saturday, so they sent courior to deliver on Saturday. 5. When they resent again it was the part that was missing and not the full thing again. Complete and utter waste of time, Breaker Link should not allow these jokers to be advertised on their site.”

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Posted 6 years ago

“got part but bit slow”

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Posted 6 years ago

“I ordered a o/s/r back light for a ford Ka and they sent the wrong side so had to ring them to tell them and had to wait for the right one”

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Posted 6 years ago

“I bought my engine from johnson bros in stanley co durham i found them to be ok”

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Posted 6 years ago

“Garage says door sent without accessories ….etc they have to strip what is missing from the damaged door eg door glass door rubber frame ...etc I don't have experience in such matter”

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Posted 6 years ago

“I very quickly received a phone call to offer me the part I needed and expecting delivery in less than a week I paid the money. I then received a copy of the invoice attached to an email telling me that it was going to take up to two weeks for delivery. So I am somewhat disappointed at the waste of time before I get my part.”

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Posted 6 years ago

“OK got part had to have a new bearing”

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Posted 6 years ago

“Need more control of breaker yards abusing your system”

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Posted 6 years ago

“Good comms, wheel ok, tyre was scrap and should have been removed. A picture was supplied as i asked for a matching trim. What a waste of time that was. Next time i will stay local i think.”

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Posted 6 years ago

“The price was not competitive”

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Posted 6 years ago

“Breakerlink does good some supplier have bad communication polices”

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Posted 6 years ago

“It's probably not breaker links fault, but the company I purchased my parts from, BL Breakers, didn't process the sale, I waited for 3 days for the part to arrive, when I chased them up they left me om hold for 15 minutes and the second time told. Me to ring back as their Internet had gone down. I took days off work, had a mechanic on standby, had to extend the hire period on the car I was using and had to purchase the parts from elsewhere. Generally not happy”

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Posted 6 years ago

Hi, Thank you for your message. We are sorry to hear you have been experiencing a problem with a supplier unfortunately we are slightly confused as we do not have a supplier called BL Breakers as a member of our service. Either there is some confusion with the company name or confusion over another parts finder service that may have been used. Please contact us directly and we will try to help remedy the confusion.

Posted 6 years ago

“Short staffed caused me to wait ages for part and kept getting false info on arrival of part then had to mess around retrieving it from the post office but I'm sure the staff tried there best”

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Posted 6 years ago

“Sorry but I really do think it just about acceptable because of the long delays after ordering, paying then finally receiving the part over a week or two later. I realise that the supply is in the hands of your merchants but is there no way you can gee them up?”

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Posted 7 years ago

“Easy to order,but 2 weeks and item still hasn't arrived”

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Posted 7 years ago

“I was very happy with the customer service, and the price of the part i purchased, the only disappointed with was the delivery time, as it came 2 days later than expected. But all round very happy”

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Posted 7 years ago

“Not happy. Your breaker advise had parts + others we needed. agreed delivery. Two days after due contacted breaker.He said he phoned us to say parts were wrong and couldn't supply.We have never received a call or email of this,also no message on answer phone.This has now delayed whole job and probably lost us other parts could have had. We now have to start the hunt all over again + make piece with customer and re quote.”

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Posted 7 years ago

BreakerLink is rated 4.7 based on 6,978 reviews