The BB Group Reviews

Name: The BB Group
Address: Lambourne House, Lambourne Crescent, Cardiff, Lambourne House, Lambourne Crescent, Cardiff, Wales
Rating: 4.97

5.0 Rating 222 Reviews

100 %

of reviewers recommend The BB Group

Company Reviews

Metrics

Info

5.0

Based on 222 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03335 671 245

Email:

sales@branded-brolly.co.uk

Location:

Lambourne House, Lambourne Crescent, Cardiff,
Lambourne House, Lambourne Crescent, Cardiff
Wales
CF14 5GL

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The BB Group 5 star review on 14th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Chay was really helpful, friendly and seriously responsive, catering to an urgent query and fulfilling all requirements very quickly. Excellent service and excellent product. Our team love the brollies!!! Perfect timing for the weather too. :)”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating, Fi! We're glad you received great service from Chay and that you and your team love the brollies! We especially appreciate your kind mention of the perfect timing for the weather, that was certainly a plus! :)

Posted 1 year ago

“Excellent quality product. Longish lead times due to print facility location but we were updated along the way. A few snags were ironed out quickly and with exemplary customer service.”

Helpful Report

Posted 1 year ago

Thank you Louise for your 5 star rating for Branded Brolly! It's great to hear that any snags were quickly resolved with exemplary customer service. Thank you again for your kind words!

Posted 1 year ago

“Good service. Good communication. Happy with the products I have received.”

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Posted 1 year ago

Thank you for the 5 star rating for Branded Brolly! We are delighted that you had a good experience with us and were pleased with the products you received. It's great to hear such positive feedback about our excellent service and communication--we really appreciate it!

Posted 1 year ago

“Great service, good quality product.”

Helpful Report

Posted 1 year ago

Thank you so much for your fantastic 5-star rating of The BB Group! We truly appreciate your support and are thrilled to hear that you had a great experience with us. "Great service, good quality product" is exactly what we strive for here at The BB Group. We work hard to ensure that our customers receive outstanding service and top-notch products that meet their expectations. Once again, thank you for choosing us and taking the time to share your positive feedback. We look forward to serving you again in the future!

Posted 6 months ago

“High quality umbrellas with a great customer service”

Helpful Report

Posted 1 year ago

Thank you so much for giving The BB Group a glowing 5-star rating! We appreciate your kind words and are thrilled to hear that you had a fantastic experience with us. Our team at The BB Group strives to provide high-quality umbrellas along with exceptional customer service, so it's incredibly fulfilling to know that we have met your expectations. Your satisfaction is our top priority, and it's encouraging to receive such positive feedback. Once again, we sincerely appreciate your support and trust in our products and services. Should you have any further inquiries or require assistance in the future, please feel free to reach out to us. We are always here to help! Wishing you a wonderful day ahead!

Posted 6 months ago

“Keenan was really helpful and made the process of ordering very smooth. Great quality products delivered quickly - would recommend!”

Helpful Report

Posted 1 year ago

Hi Melissa,Thank you so much for your fantastic 5-star rating of The BB Group! We truly appreciate your support and recommendation. It's great to hear that Keenan provided excellent assistance and made your ordering process seamless. We pride ourselves on delivering top-quality products promptly, and we're glad we could meet your expectations. Thanks again for choosing The BB Group, Melissa. We cannot wait to serve you again in the future!

Posted 6 months ago

“Keenan was really helpful and made the process of ordering very smooth. Great quality products delivered quickly - would recommend!”

Helpful Report

Posted 1 year ago

Dear Melissa,Thank you so much for your 5-star rating of The BB Group! We really appreciate your feedback and recommendation. We're thrilled to hear that Keenan was able to assist you and make the ordering process smooth for you. Providing exceptional service is always our top priority. We pride ourselves in delivering great quality products, and we're delighted to know that you were satisfied with your order. Our team works diligently to ensure quick and efficient delivery. Thank you once again for choosing The BB Group and for taking the time to share your positive experience. We hope to serve you again in the future!

Posted 6 months ago

“Asked for a quick turnaround on ordering and this was kindly sorted out for us. Good product, lovely colours, very pleased with printing and the over all quality. Will use again.”

Helpful Report

Posted 1 year ago

Thank you so much for your wonderful 5-star rating of The BB Group! We greatly appreciate your taking the time to share your positive experience with us. We were thrilled to have been able to accommodate your request for a quick turnaround on ordering, and we're glad to hear that we could provide a solution that worked for you. It's always our aim to meet our customers' needs promptly and efficiently. We're delighted that you are pleased with the good product, lovely colours, printing quality, and overall quality of our offerings. Your satisfaction is extremely important to us, and it's always fulfilling to hear that we've met your expectations. We genuinely appreciate your support and your intention to utilize our services again in the future. We can't wait to serve you and provide you with a similarly satisfying experience. If you have any further questions or require any assistance, please don't hesitate to reach out. Thank you once again for choosing The BB Group!

Posted 6 months ago

“Very impressed. Called with a requirement for branded umbrellas needed within 3 days. Quote came straight back, with no rush fees and on-time delivery.”

Helpful Report

Posted 1 year ago

Thank you so much for your amazing 5-star rating! We truly appreciate your feedback and are thrilled to hear that you were very impressed with our services at The BB Group. We pride ourselves on providing prompt and efficient service to our valued customers, and we are delighted that we could meet your requirement for branded umbrellas within 3 days. Our team strives to deliver exceptional customer satisfaction by offering fast turnaround times, competitive pricing, and reliable on-time delivery. Your words of appreciation mean a lot to us, and we are grateful for the opportunity to serve you. Please don't hesitate to reach out if you have any further needs or if there's anything else we can assist you with. We value your trust in us and look forward to serving you again in the future. Thank you once again for choosing The BB Group.

Posted 6 months ago

“Very professional and helpful, the quality of the product was superb and the price was so reasonable compared to other companies. Would definitely use them again and recommend them to everyone”

Helpful Report

Posted 1 year ago

Thank you so much for your fantastic 5-star rating of The BB Group! We are thrilled to know that you found our services to be very professional and helpful. We take great pride in delivering a high-quality product that exceeds our customers' expectations, and we're delighted that you found the quality of our product to be superb. Moreover, we strive to provide our services at the most reasonable prices possible, and we're thrilled that you found our pricing to be competitive compared to other companies. Thank you for expressing your intention to use our services again in the future. We look forward to serving you again and exceeding your expectations once more. We also appreciate your willingness to recommend The BB Group to everyone. Your support means the world to us, and we can't thank you enough for spreading the word about our services. If you ever need any assistance, please don't hesitate to reach out to us. We're here to help.

Posted 6 months ago

“Needed some umbrellas with branding done within a very tight deadline. Keenan and the team were absolutely great help and got the order to us on time. The quality of the items are also super!”

Helpful Report

Posted 1 year ago

Thank you so much for your fantastic 5-star rating of The BB Group! We greatly appreciate your positive feedback and support. We are thrilled to hear that our team, led by Keenan, was able to assist you in designing and delivering branded umbrellas within a tight deadline. Ensuring that our clients receive their orders on time is always our top priority. Moreover, we are delighted that you are pleased with the quality of the items. Your satisfaction means the world to us. We deeply value your business and look forward to serving you again in the future.

Posted 6 months ago

“Keenan was really helpful throughout the process, offering support and product suggestions. Turnaround time from approving artwork to delivery was super fast. We are extremely pleased with the end result and so are our customers!”

Helpful Report

Posted 1 year ago

Thank you so much for giving The BB Group a 5-star rating! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with us. Keenan was delighted to provide you with exceptional support and valuable product suggestions throughout the process. We take pride in our quick turnaround time, ensuring that your approved artwork was delivered to you promptly. We are ecstatic that you and your customers are extremely pleased with the end result. Thank you again for choosing The BB Group, and we look forward to serving you in the future!

Posted 6 months ago

“Great products, helpful support and good advice. Happy to recommend!”

Helpful Report

Posted 1 year ago

Dear Ted, Thank you so much for your wonderful 5-star rating of The BB Group! We greatly appreciate your kind words and are thrilled to hear that you found our products to be great, our support to be helpful, and our advice to be good. Your recommendation means a lot to us, and we couldn't be happier to have such a satisfied customer like yourself. Should you ever need any further assistance or have any questions, please don't hesitate to reach out to us. We are here to help. Once again, thank you for your generous feedback and for choosing The BB Group. We look forward to serving you again in the future!

Posted 6 months ago

“I am really impressed with my experience with Branded Brolly. The customer service I received was great; the team obviously know their products well and are keen to give suggestions and ideas based on what products I was looking for. Always happy to help and friendly, it makes a big difference! The prices are really competitive and the quality of the products is excellent. Delivery time was good. I am all round impressed and would definitely recommend Branded Brolly.”

Helpful Report

Posted 1 year ago

Dear reviewer, Thank you so much for your glowing 5 star rating of The BB Group. We are thrilled to hear that you had such an impressive experience with Branded Brolly. Our team takes great pride in providing excellent customer service and it's wonderful to know that their knowledge and willingness to assist made a difference for you. We are also pleased to hear that you found our prices competitive and the quality of our products excellent. We strive to offer top-notch products at affordable prices. Thank you for mentioning our fast delivery time as well. We understand the importance of timely shipping and we are glad that we met your expectations. Your recommendation means the world to us. We truly appreciate your support and look forward to serving you again in the future.

Posted 6 months ago

“We have used Branded Brolly for our corporate golf umbrellas and more recently corporate Micro Umbrellas. A great service was given and the turnaround time from approving artwork to delivery was exceptionally fast. The quality is excellent. Branded Brolly will definitely be our supplier of choice and we wouldn't hesitate to recommend them to anybody looking for Branded Umbrellas.”

Helpful Report

Posted 1 year ago

Dear Neil,Thank you so much for your amazing 5-star rating of The BB Group! We appreciate your kind words and are thrilled to hear that you had a great experience with us. We have also had the pleasure of working with Branded Brolly for our corporate golf umbrellas and more recently corporate Micro Umbrellas. Just like you mentioned, we were impressed by the exceptional turnaround time from approving artwork to delivery. The quality of their products is truly excellent. We completely agree that Branded Brolly should be the supplier of choice for anyone looking for branded umbrellas. Based on our own experience, we wouldn't hesitate to recommend them to others. Thank you once again for your positive feedback. We look forward to serving you again in the future!

Posted 6 months ago

“Really good products, great communication throughout the ordering and proofing process.”

Helpful Report

Posted 1 year ago

Thank you so much for your amazing 5-star rating of The BB Group! We truly appreciate your kind words. It's wonderful to hear that you found our products to be really good and that our communication throughout the ordering and proofing process was excellent. We strive to provide top-notch products and exceptional customer service, so your feedback means the world to us. We look forward to serving you again soon!

Posted 6 months ago

“excellent quality and a repeat order for us”

Helpful Report

Posted 1 year ago

Dear Sadie,Thank you so much for taking the time to rate The BB Group with 5 stars. We truly appreciate your feedback and are delighted that you had such a positive experience with us. It's fantastic to hear that you found our service to be of excellent quality and that you are a repeat customer. We value your loyalty and will continuously strive to provide you with exceptional products and services. Once again, thank you for your kind words and for choosing The BB Group. We look forward to serving you again in the future!

Posted 6 months ago

“Great quality and fast delivery!”

Helpful Report

Posted 1 year ago

Dear [Reviewer's Name],Thank you so much for your delightful 5-star rating of The BB Group! We truly appreciate your kind words and positive feedback. It warms our hearts to hear that you found our products to be of great quality and that the delivery speed met your expectations. Ensuring customer satisfaction is our top priority, and we are thrilled to know that we could meet your requirements. Your encouragement motivates us to continue striving for excellence in all aspects of our service. Once again, we extend our sincerest gratitude for your support and for taking the time to share your wonderful experience with us. We look forward to serving you again in the future!

Posted 6 months ago

“The Branded Brolly team was very helpful through the process and the end result of the products we ordered is very good! We are very happy with them.”

Helpful Report

Posted 1 year ago

Thank you so much for your outstanding 5-star rating of The BB Group! We truly appreciate your kind words and are thrilled to hear that The Branded Brolly team was able to assist you throughout the process. We take pride in delivering top-notch products, and we're delighted that you are satisfied with the end result. It's always a pleasure to have happy customers like you. We hope to serve you again in the future!

Posted 6 months ago

“Jasmine was very responsive and extremely helpful with any queries that we had. Quick delivery, great customer service, thank you.”

Helpful Report

Posted 2 years ago

Dear Sarah,Thank you for your outstanding 5-star rating of The BB Group! We truly appreciate your support and are delighted to hear that you had a great experience with us. We are thrilled to hear that Jasmine provided excellent customer service and promptly addressed any queries you had. Her dedication to being responsive and helpful is truly commendable. Moreover, we are happy that our quick delivery service met your expectations. Thank you once again for taking the time to share your positive feedback. We truly appreciate your support, and we look forward to serving you again in the future.

Posted 6 months ago

The BB Group is rated 5.0 based on 222 reviews