The BB Group Reviews

Name: The BB Group
Address: Lambourne House, Lambourne Crescent, Cardiff, Lambourne House, Lambourne Crescent, Cardiff, Wales
Rating: 4.97

5.0 Rating 227 Reviews

100 %

of reviewers recommend The BB Group

Company Reviews

Metrics

Info

5.0

Based on 227 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03335 671 245

Email:

sales@branded-brolly.co.uk

Location:

Lambourne House, Lambourne Crescent, Cardiff,
Lambourne House, Lambourne Crescent, Cardiff
Wales
CF14 5GL

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The BB Group 5 star review on 14th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful, quick in replying to emails, fast delivery & very good quality products.”

Helpful Report

Posted 2 years ago

Hi John, Thank you so much for the review. We appreciate your comments on the products & services provided. Look forward to working with you in future! All the best, BB Team

Posted 2 years ago

“Quality product, prompt service, the package got caught up in customs as it was being shipped from EU. It arrived just about in time, but the customer service was quite good, they followed up and provided visibility all the way through.”

Helpful Report

Posted 2 years ago

Thank you for the kind review. We apologise for the inconvenience due to customs. Sadly, we have no control over this. We're pleased you're happy with the products and service overall. We look forward to working with you on any future orders. All the best, BB Team

Posted 2 years ago

“Great service, good product and better value than the competition. I would happily recommend and will buy from the again”

Helpful Report

Posted 3 years ago

“Keenan was a great help, from start to finish, he made the process seamless, plus the final product looks fantastic. Very competitive price too. Would recommend 👌”

Helpful Report

Posted 3 years ago

“Scott at Branded Brolly was a great help throughout the whole process. We had been let down by a previous supplier who had overpromised but the team at Branded Brolly saved the day and were able to deliver what we wanted and exceed our expectations on the quality of the umbrellas. Whole process was handled really well, looking forward to any future umbrella projects that come our way!”

Helpful Report

Posted 3 years ago

“The journey from choosing the right umbrella, the right version of branding, approval and ultimate receipt of the finished products was smooth and easy. The umbrellas are of fantastic quality and priced consistently with the quantity and model if umbrella chosen.”

Helpful Report

Posted 3 years ago

“We are over the moon with our brollies, the print and build quality are excellent.”

Helpful Report

Posted 3 years ago

Thank you for the great review. It was a pleasure to produce your order and look forward to working with you in future. Thanks, BB Team

Posted 3 years ago

“This is a fantastic company. Communication excellent, service great, prices keen. Then the umbrellas themselves very good quality.”

Helpful Report

Posted 3 years ago

Thank you for the wonderful review Woodlands Glencoe! We loved completing your umbrellas and look forward to working with you again soon! Cheers, BB Team

Posted 3 years ago

“Great product and a really helpfull team”

Helpful Report

Posted 3 years ago

Thank you for the wonderful review! We appreciate your order, Thanks, BB Team

Posted 3 years ago

“Great service! They really sorted us a quality product. Kristian was great to deal with from start to finish with a keen eye to detail.”

Helpful Report

Posted 3 years ago

Hi Jay, Thank you for the fantastic review. We appreciate it. Look forward to working with you in future! All the best, BB Team

Posted 3 years ago

“Excellent service from Kristian and team, very patient and understanding, the umbrellas are fantastic quality and look great! will definitely use again!”

Helpful Report

Posted 3 years ago

Hi there, Thank you for the lovely review. We appreciate it! Your umbrellas look fantastic and we look forward to working with you soon, Thank you, BB Team

Posted 3 years ago

“We are very pleased with our branded umbrellas. Efficient, quick service and great communication. ***** from Shepherd Sharpe”

Helpful Report

Posted 3 years ago

Hi Debbie, Thank you for the kind review. It was our pleasure to produce your custom umbrellas for Shepherd Sharpe and we look forward to working with you in future. Thank you BB Team

Posted 3 years ago

“Excellent customer service and prompt delivery. Very satisfied with items - branded masks. Will use again.”

Helpful Report

Posted 3 years ago

Thanks for the kind review! It was our pleasure to produce your custom face masks! Thanks again, BB Team

Posted 3 years ago

“Easy to order, fast artwork, fast shipment, tracking delivery availability, good quality product.”

Helpful Report

Posted 3 years ago

“We love our new branded brollies. Scott and the whole team were very helpful and have done everything they could to meet the deadline (very tight). Excellent communication, excellent product, overall excellent experience. We will use them again.”

Helpful Report

Posted 3 years ago

“Keenan and Kristian were great in getting us 700 branded brollies for an event we sponsored. These went down in a treat in the delegate tote bags for the day and luckily for us... it rained!”

Helpful Report

Posted 3 years ago

“Absolutely delighted with our umbrella’s. Top service and speedy delivery. Would highly recommend.”

Helpful Report

Posted 3 years ago

Hi! Thank you for the review, we're glad you love the umbrellas and it was our pleasure to produce them. We look forward to working with you in future ☂️ Thanks, BB Team

Posted 3 years ago

“Good quality umbrellas and speedy delivery”

Helpful Report

Posted 3 years ago

Thank you for the review, Amy. We hugely appreciate it. We look forward to working with you again in future ☂️ All the best, BB Team

Posted 3 years ago

“Beautiful printing, the umbrellas are really nice. Keenan was of great help throughout the whole process.”

Helpful Report

Posted 3 years ago

Thank you for the fantastic review. We're pleased you love your custom umbrellas and look forward to working with you again in future. All the best BB Team

Posted 3 years ago

“Excellent service from start to finish - Keenan has been so attentive and helpful, making sure we got the finished products that we needed ahead of time, colours all matched to our logo and also offering lots of advice along the way. Very competitively priced too.”

Helpful Report

Posted 3 years ago

Hi there! Thank you for the brilliant review. We pride ourselves on delivering high-quality service! We look forward to working with you in future :) All the best BB Team

Posted 3 years ago

The BB Group is rated 5.0 based on 227 reviews