Boxxco Reviews

Name: Boxxco
Address: BOXXCO - ARCOLA PRODUCTS LTD, UNIT N2, Sittingbourne, Kent
Rating: 4.71

4.7 Rating 350 Reviews

93 %

of reviewers recommend Boxxco

4.7

Based on 350 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01795 718121

Email:

SUPPORT@BOXXCO.CO.UK

Location:

BOXXCO - ARCOLA PRODUCTS LTD, UNIT N2,
Sittingbourne
Kent
ME10 2PG

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Boxxco 5 star review on 19th December 2024

194

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item arrived quickly and of a high standard.”

Helpful Report

Posted 6 months ago

Thank you so much for your glowing 5-star review of Boxxco! We truly appreciate your kind words and are thrilled to hear that your item arrived quickly and of a high standard. At Boxxco, customer satisfaction is our top priority, and we are delighted that we could meet your expectations. Should you need any further assistance in the future, please don't hesitate to reach out to us. Thanks again for choosing Boxxco!

Posted 5 months ago

“Best place to buy from, sturdy and bright acrylic, speedy delivery”

Helpful Report

Posted 6 months ago

Dear Sam,Thank you so much for your incredible 5-star rating of Boxxco! We greatly appreciate your kind words and it means the world to us that you consider us the best place to buy from. Our team takes immense pride in providing customers like you with sturdy and bright acrylic products, coupled with speedy delivery. We are incredibly grateful for your loyalty as a customer and we look forward to serving you again in the future. Thank you again for your glowing review! Best regards, Boxxco

Posted 5 months ago

“Ordered 2x different display cases but some screws were missing while 2x panels were slightly damaged. Contacted customer service who arranged for required parts to be shipped. Initial delivery did not contain all the parts so had to contact again to get remaining panel shipped. All of these did arrive but the whole order effectively took a month to fulfil. Pleased with the display cases now that they are assembled.”

Helpful Report

Posted 6 months ago

“Needed a display case for a Lego model in memory of my mum who died this year. This custom case is great and was easy to put together. I double checked with the company first to check on measurements.”

Helpful Report

Posted 6 months ago

Thank you so much for your kind words and for giving Boxxco a 5-star rating! We're truly grateful for your support. We're glad to hear that our custom display case met your expectations and that it was easy to assemble. We understand the importance of preserving cherished memories, especially in honor of a loved one. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you once again for choosing Boxxco!

Posted 6 months ago

“The case arrived well packaged and arrived within 10 days”

Helpful Report

Posted 6 months ago

Dear Dave,Thank you so much for your fantastic 5-star rating of Boxxco! We greatly appreciate your support and loyalty as our valued customer. Your feedback means a lot to us! We are delighted to hear that your recent purchase of our product was delivered promptly, arriving within 10 days. Our team takes great care to ensure that all our cases are well-packaged to guarantee their safe arrival. Thank you again for choosing Boxxco, and we look forward to serving you again soon! Best regards, Boxxco

Posted 6 months ago

“I haven't put it together yet but the service was quick, fast delivery. Kept informed on progress. Got it within a week.”

Helpful Report

Posted 6 months ago

Dear Caroline,Thank you so much for your wonderful 5-star rating of Boxxco! We sincerely appreciate your kind words and are thrilled to hear about your positive experience with our service. We're glad to hear that you found our delivery process quick and efficient, and that you were kept well informed of the progress. We hope you enjoy putting the product together and that it meets all your expectations. Thank you once again for choosing Boxxco, and we look forward to serving you again in the future. Warm regards, Boxxco

Posted 6 months ago

“Fantastic quality, very pleased. I have bought other Lego display case elsewhere before but never again.”

Helpful Report

Posted 6 months ago

Dear Barry,Thank you so much for your fantastic 5-star rating of Boxxco! We are thrilled to hear that you are pleased with the quality of our products. Your kind words truly mean a lot to us. We take pride in providing top-notch Lego display cases, and we are delighted to know that you found our product to be superior to the ones you've purchased elsewhere. Your satisfaction is our ultimate goal, and we promise to continue delivering exceptional quality and service. Once again, thank you for choosing Boxxco. We appreciate your support and hope to serve you again in the future. Best regards, Boxxco

Posted 6 months ago

“First time buying from Boxxco , these are the best display cases that you can purchase , I will purchase more in the future .”

Helpful Report

Posted 6 months ago

“Great service and communication.. Delivery was super fast. Boxes were well packaged and the parts were of a great standard. . The build instructions were a standard and easy to follow, what more can one ask for. . . I will definitely be back for more.”

Helpful Report

Posted 6 months ago

“very pleased good customer service after a damaged panel was received. quick and polite responses product was exactly as described and is over all very good quality”

Helpful Report

Posted 6 months ago

“Very good well made cases look great with my sets built . Just need to put my shelves up to get them looking even better .”

Helpful Report

Posted 6 months ago

“Extremely pleased with the display case for the Daily Bugle. It’s high quality and looks excellent.”

Helpful Report

Posted 6 months ago

“Good quality, fast delivery, everything I hoped it would be!”

Helpful Report

Posted 6 months ago

Dear Laura,Thank you so much for your fantastic 5-star rating of Boxxco! We greatly appreciate your support and are thrilled to hear that our products have met your expectations. Your kind words about the good quality and fast delivery mean a lot to us. We hope to continue providing you with everything you hope for in the future as well! Thank you once again, and please don't hesitate to reach out if you ever need assistance. Best regards, Boxxco

Posted 6 months ago

“A very good case for my Lego Customer service dept very helpful”

Helpful Report

Posted 6 months ago

Dear Stephen, Thank you so much for your positive and incredible 5-star rating of Boxxco! We are thrilled to hear that you had such a fantastic experience with our customer service department. We strive to provide the best support possible, and your kind words are truly appreciated. We take pride in ensuring our customers receive top-notch assistance, and it's wonderful to know that we were able to meet your expectations. Your satisfaction is our ultimate goal, and we are delighted to have played a role in providing you with a very good case for your Lego. Once again, thank you for taking the time to share your feedback. We are here to assist you whenever you need us, so don't hesitate to reach out if you require any further assistance. We look forward to serving you again in the future! Warm regards, Boxxco

Posted 6 months ago

“Quick delivery and good product”

Helpful Report

Posted 6 months ago

Dear Andrew,Thank you so much for giving Boxxco a stellar 5-star rating! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with us. "Quick delivery and good product" - your succinct description perfectly captures what we strive for at Boxxco. We take pride in ensuring prompt delivery and providing high-quality products to our valued customers like you. Once again, thank you for choosing Boxxco. We look forward to serving you again in the future! Best regards, Boxxco

Posted 6 months ago

“Carefully packed with plenty of bubble wrap and foam corners to prevent chipping. Solid shipping box. Shipped by DPD so easy to track.”

Helpful Report

Posted 6 months ago

Dear John,Thank you so much for taking the time to give Boxxco a 5-star rating! We truly appreciate your support and feedback. We're delighted to hear that your order was carefully packed with plenty of bubble wrap and foam corners to prevent chipping. We take great pride in ensuring that your items arrive in perfect condition. Additionally, we always aim to provide a solid shipping box to keep your items safe during transit. It's wonderful to know that you found our shipping service with DPD easy to track. We understand the importance of keeping our customers informed about their delivery progress, and we're thrilled that it helped make your experience even better. Thank you once again for choosing Boxxco, and we look forward to serving you again in the future. Best regards, Boxxco

Posted 6 months ago

“Recently purchased the Lego Up set, we wanted to display it to show it off and to keep the dreaded dust away! The box is ideal, displaying the house at an angle like it’s taking off with the balloons. Easy to set up, it arrived well packaged and the price was reasonable too.”

Helpful Report

Posted 7 months ago

Dear Tim, Thank you so much for your fantastic 5-star rating of Boxxco! We truly appreciate your support and are thrilled to hear that you had a positive experience with our products. We're thrilled that you recently purchased the Lego Up set and found our box to be the ideal solution for displaying and protecting it. We love the idea of the house appearing like it's taking off with the balloons - what a creative way to showcase your collection! It's great to hear that you found our box easy to set up and that it arrived well-packaged. We always strive to ensure that our products are of the highest quality and that they reach our customers in pristine condition. Thank you again for your kind words and for choosing Boxxco. We look forward to serving you in the future! Best regards, The Boxxco Team

Posted 6 months ago

“Very well made and all parts were in the pack, even a little screwdriver to make it up, well protected from getting scratched”

Helpful Report

Posted 7 months ago

Dear Darren,Thank you so much for your fantastic 5-star rating of Boxxco! We are thrilled to hear that you found our product to be very well made and that all the parts were included in the pack. It's great to know that you also appreciated the little screwdriver that came with it, making the assembly process even more convenient. We take pride in ensuring that our products are well protected to prevent any scratches during the delivery. Your feedback is truly valuable to us, and we are grateful for your support. Thank you again for choosing Boxxco! Best regards, Boxxco

Posted 6 months ago

“Overall, I have been thrilled with my display cases. The last one I ordered did have a scratch on it. Unfortunately, returning it overseas would be more of a pain than just making it less visible. Overall, their products are great quality and make the Lego sets pop.”

Helpful Report

Posted 7 months ago

“Company has a 48 hour check period for their product. (I haven`t unboxed it as I was still building), the panel broke off its edges when I removed the protective foil.. But since it happened after 48 hours, they would want to charge me extra fee to replace it.. Completely shambles...”

Helpful Report

Posted 7 months ago

Boxxco is rated 4.7 based on 350 reviews