Boxxco Reviews

Name: Boxxco
Address: BOXXCO - ARCOLA PRODUCTS LTD, UNIT N2, Sittingbourne, Kent
Rating: 4.73

4.7 Rating 318 Reviews

94 %

of reviewers recommend Boxxco

4.7

Based on 318 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01795 718121

Email:

SUPPORT@BOXXCO.CO.UK

Location:

BOXXCO - ARCOLA PRODUCTS LTD, UNIT N2,
Sittingbourne
Kent
ME10 2PG

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Boxxco 5 star review on 21st October 2024

187

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order, quick delivery and great product”

Helpful Report

Posted 7 months ago

Dear David,Thank you so much for your wonderful 5-star rating of Boxxco! We truly appreciate your kind words and continuous support as a loyal customer. It's great to hear that you found our ordering process easy, and we're delighted that our quick delivery and high-quality products met your expectations. We strive to provide our valued customers like you with a seamless experience. Once again, thank you for your outstanding rating and for being a part of the Boxxco family. We look forward to serving you again soon! Best regards, Boxxco

Posted 7 months ago

“The shipping was fairly slow but I believe made to order so fine, just little communication. The item had scuff marks on the perspex and there were hardly any instructions.”

Helpful Report

Posted 7 months ago

“Brilliant service could not be happer thanks so much wrapping perfect”

Helpful Report

Posted 7 months ago

Dear Peter, Thank you so much for your fantastic 5-star rating of Boxxco! We are absolutely thrilled to hear that you had a brilliant experience with our service. Your kind words mean a lot to us. "Brilliant service could not be happier, thanks so much! Wrapping was perfect." We are dedicated to providing exceptional service to our valued customers, and we're delighted that we exceeded your expectations. If you ever need any further assistance, please don't hesitate to reach out to us. Once again, thank you for choosing Boxxco and for taking the time to share your positive feedback. We truly appreciate it! Warm regards, Boxxco

Posted 7 months ago

“Really pleased with my display case for Hedwig (Harry Potter). Don't have to worry about knocking it over or dusting!”

Helpful Report

Posted 7 months ago

Dear Marina,Thank you so much for giving Boxxco a brilliant 5-star rating! We truly appreciate your support and your kind words about our products. We are thrilled to hear that you are really pleased with your display case for Hedwig from Harry Potter. We designed it with the utmost care to ensure both the safety of your precious collectables and the ease of maintenance - no more worries about accidental knock-overs or tedious dusting! Your loyalty as a customer means the world to us, Marina. We are grateful for your continued trust in our brand and products. If there's anything else we can assist you with or if you have any suggestions, please don't hesitate to reach out to us. Thank you once again for your glowing review and for being an incredible customer! Warm regards, Boxxco

Posted 7 months ago

“Excellent cases”

Helpful Report

Posted 7 months ago

Thank you so much, Susannah, for your glowing 5-star review of Boxxco! We truly appreciate your kind words and are delighted to hear that you had a wonderful experience with us. At Boxxco, we strive for excellence in providing high-quality cases that are both stylish and functional. We are thrilled that you found our cases to be excellent. Your feedback means the world to us and it motivates us to continue delivering outstanding products and services. Once again, thank you for choosing Boxxco and for taking the time to share your positive experience. We look forward to serving you again in the future. Best regards, The Boxxco Team

Posted 7 months ago

“Had my doubts with ordering with the price but worth it in end.”

Helpful Report

Posted 7 months ago

Thank you so much for taking the time to rate Boxxco with a fantastic 5-star review! We are truly grateful for your support and your kind words about our services. We completely understand your initial doubts regarding the pricing, as we always strive to offer the best value for our customers. However, we are thrilled to hear that you found our products and services worth it in the end. Your satisfaction is our top priority, and we are pleased to have met your expectations. Once again, we appreciate your feedback and your trust in Boxxco. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We're here to help! Warm regards, The Boxxco Team

Posted 7 months ago

“First from boxxco and will not be my last it arrived well packaged great item will be buying again thanks”

Helpful Report

Posted 7 months ago

Dear Clifford,Thank you so much for taking the time to rate Boxxco with a five-star review! We truly appreciate your support and are thrilled to hear that your first experience with us was such a success. It's wonderful to know that your item arrived well-packaged and that you were satisfied with the quality. We look forward to serving you again in the future and providing you with more great products. Should you have any questions or need further assistance, please don't hesitate to reach out. Thank you once again for choosing Boxxco! Best regards, The Boxxco Team

Posted 7 months ago

“Ordered the display case for LEGO® Star Wars™ Mos Eisley Cantina (75290). Good: Pachaging was incredible, could have shipped the explosive Nitroglycerin in it safely :) Not so good: 1) Construction of the display case was too time consuming and there was (it seemed to me) the risk of breaking the edge of one of the parts when attaching the fixings. 2) In one of the packets was a small screwdriver but I did not find that until nearly the end of the build. Bad: 1) The photo of the case on the website showed it with a coloured base and background. I saw on the site that the background was an extra cost (which I paid for) but missed the fact that you also had to pay extra for the coloured base. When I queried this with support they kindly offered to sell me a 'correct' base for £40 but I decided that for about £10 I could get paint and glue and model makers sand and do (I hope) a better base myself. 2) There are a couple of imperfactions in the base, e.g. a couple of holes where the pins for placing minifigures should go. All in all, I am satisfied with what I got, although I think it was a bit expensive, but I will not buy from Boxxco again.”

Helpful Report

Posted 7 months ago

“Excellent product. Extremely well built and lego looks fantastic in it. Will def order again and would recommend too.”

Helpful Report

Posted 7 months ago

Thank you so much for taking the time to rate Boxxco with five stars! We are thrilled to hear that you consider our product excellent and appreciate its outstanding build quality. It's great to know that your Lego collection looks fantastic in our Boxxco. We are truly grateful for your support and recommendation. We would be absolutely delighted to serve you again in the future should you require any further storage solutions or assistance. Once again, thank you for choosing Boxxco, and we look forward to exceeding your expectations in future transactions! Best regards, The Boxxco Team

Posted 7 months ago

“Despite several chase,s in regards to a purchase ordered 13th Feb 2024 of 3 display cases, I have now been told, Sorry Machine Broke, then Sorry went to wrong address, then Sorry we are trying to reschedule your Delivery,,,,very poor customer service, and just excuse after excuse and I have now requested a full and immediate refund - Will not procure from this company again.”

Helpful Report

Posted 7 months ago

“Very pleased with my first order from boxxco I thought at first they were quite expensive but when they arrived the quality soon put me straight, I will definitely be using them again”

Helpful Report

Posted 8 months ago

Dear Phillip,Thank you so much for your glowing 5-star review of Boxxco! We appreciate your kind words and ongoing support as a loyal customer. We are thrilled to hear that your first order with us surpassed your expectations in terms of quality. We understand that our prices may seem a bit higher initially, but we firmly believe in delivering the utmost value and excellence to our customers. Rest assured that we will continue to strive for excellence in every aspect of our service, ensuring that your future experiences with us are equally delightful. We would be more than happy to assist you with any future packaging needs you may have. Once again, thank you for choosing Boxxco, and we look forward to serving you again soon! Best regards, Boxxco

Posted 7 months ago

“First time Order, Hesitant at first (Like All New Products). I've bought a lot of Display Cases from Another Reputable Manufacturer and was happy with the Quality & Customer service, BUT the Shipping/P&P was ridiculous. Had to find Another Source?? Other Companies Quality & P&P where NOT up to Standard. Then BOXXCO popped up on Facebook advert. Everything seamed ok, one thing that stood out "FREE SHIPPING", Game changer. The 2 week wait counter balances the Free Shipping. Very Happy with the Quality & Workmanship. Happy to do Business Again.”

Helpful Report

Posted 8 months ago

Dear Gary, Thank you so much for your 5-star rating of Boxxco! We truly appreciate your support and are thrilled to hear that you had a great experience with us. We understand that trying out a new product can sometimes be hesitant, especially when you have been satisfied with another reputable manufacturer. However, we are glad that you took a chance on Boxxco and were pleasantly surprised by the quality and workmanship of our display cases. We completely understand your frustration with high shipping and packaging costs elsewhere, which is why we offer free shipping as a game-changer to make your shopping experience more convenient and affordable. We value your feedback and are grateful for your loyalty in choosing Boxxco as your new source for display cases. We look forward to serving you again and providing you with the same exceptional quality and service that you received in your first order. Thank you once again, and we appreciate your business. Best regards, The Boxxco Team

Posted 7 months ago

“Really happy with the boys we ordered. They are very well made, exactly as described, and easy to assemble. They look very good with the Lego inside. Will definitely purchase from Boxxco again. Thank you!”

Helpful Report

Posted 8 months ago

Dear Carly, Thank you so much for giving Boxxco a 5-star rating! We greatly appreciate your kind words and are thrilled to hear that you are really happy with the boys you ordered. We take great pride in the quality and accuracy of our products, so it's wonderful to know that they are well-made and exactly as described. We also love that they look great with the Lego inside! Your satisfaction means the world to us, and we're delighted to hear that you had such a positive experience. We look forward to serving you again in the future, and we genuinely appreciate your support. Thank you once again for your outstanding review! Best regards, The Boxxco Team

Posted 7 months ago

“Ordered a display case custom made came after 2 weeks not a problem with that as had to be bespoke, turned up without some fittings needed for an event . Made several calls and e mails but customer service said they sent out over a week ago but still nothing, charity event passed and disappointed”

Helpful Report

Posted 8 months ago

“excellant service box great”

Helpful Report

Posted 8 months ago

Dear Carol, Thank you so much for your exceptional 5-star rating of Boxxco! We greatly appreciate your feedback and are thrilled to hear that you had such a positive experience with our service. Providing excellent service is at the core of what we do, and it's fantastic to know that we were able to meet your expectations. Once again, thank you for your kind words and for choosing Boxxco. We look forward to serving you again in the future! Best regards, The Boxxco Team

Posted 8 months ago

“Really pleased with these items, strong and well made, I have bought other display boxes but will be buying all my others from here.”

Helpful Report

Posted 8 months ago

Thank you so much for your marvelous 5-star rating of Boxxco! We truly appreciate your feedback and are thrilled to hear that you are delighted with our products. Your kind words about the strength and quality of our display boxes mean the world to us. Rest assured that we'll continue to uphold the high standards that earned us your loyalty. It's customers like you who inspire us to constantly improve and strive for excellence. We are humbled by your decision to make Boxxco your go-to destination for display boxes from now on. Once again, thank you for your wonderful review. We can't wait to serve you again in the future! Warm regards, Boxxco

Posted 8 months ago

“Display cases are very well made and easily assembled. The printed backgrounds on some of the cases are extremely effective. Cost is competitive and delivery charges reasonable.”

Helpful Report

Posted 8 months ago

Dear Barry, Thank you so much for giving Boxxco a fantastic 5-star rating! We truly appreciate your kind words and are thrilled to hear that you are satisfied with our products. We take great pride in ensuring that our display cases are of the highest quality and easily assembled. It's also great to know that our printed backgrounds have been a hit, as we strive to create captivating visual experiences for our customers. We are glad to hear that our pricing and delivery charges meet your expectations. We always aim to offer competitive pricing without compromising on the quality of our products or the experience of our valued customers like you. Thank you once again for being a loyal customer of Boxxco. We truly value your support and look forward to serving you for many more years to come. Warmest regards, Boxxco

Posted 8 months ago

“Item arrived after about 2 weeks. It was given as a gift so not sure what the product is like but it all looked ok.”

Helpful Report

Posted 8 months ago

Dear Linda,Thank you so much for your amazing 5-star rating of Boxxco! We truly appreciate your support and trust in our product. We understand that the item took about 2 weeks to arrive, and it was given as a gift so you haven't had the chance to try it personally. However, we're glad to hear that the overall appearance appeared satisfactory to you. We're committed to providing high-quality products and exceptional customer service. If you ever have any questions or concerns about the product, please don't hesitate to reach out to us. We're here to help! Thank you once again for your positive feedback. We hope the recipient of the gift enjoys it thoroughly. Best regards, Boxxco

Posted 8 months ago

“Excellent quality, and really well build. I've tried other display cases from China and the difference in quality compared to Boxxco they are on a different level. Price is very reasonable, will definitely be purchasing all my display cases for my Lego sets through Boxxco.”

Helpful Report

Posted 8 months ago

Dear Mark,Thank you so much for your outstanding 5-star rating of Boxxco. We appreciate your feedback and are thrilled to hear that you were highly satisfied with our products. We are delighted that you found our display cases to be of excellent quality and well-built. We strive to provide our customers with top-notch products that are on a whole different level when it comes to quality. Moreover, we are pleased to know that you found our prices to be reasonable. We take pride in offering our customers great value for money. Rest assured, we will continue to maintain our competitive pricing to ensure that you have a seamless experience purchasing all your display cases for your Lego sets through Boxxco. Thank you again for choosing Boxxco. We look forward to serving you in the future and providing you with exceptional products and service. Best regards, The Boxxco Team

Posted 8 months ago

“Veryfast service”

Helpful Report

Posted 8 months ago

Dear Ian, Thank you so much for your outstanding 5-star rating of Boxxco! We truly appreciate your kind words and support. "Very fast service" indeed holds to our commitment in providing efficient solutions for all your packaging needs. We are thrilled to hear that our team was able to deliver the service you expected. Once again, thank you for choosing Boxxco. We look forward to serving you again in the future! Best regards, The Boxxco Team

Posted 8 months ago

Boxxco is rated 4.7 based on 318 reviews