Boxxco Reviews

Name: Boxxco
Address: BOXXCO - ARCOLA PRODUCTS LTD, UNIT N2, Sittingbourne, Kent
Rating: 4.74

4.7 Rating 508 Reviews

94 %

of reviewers recommend Boxxco

4.7

Based on 508 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01795 718121

Email:

SUPPORT@BOXXCO.CO.UK

Location:

BOXXCO - ARCOLA PRODUCTS LTD, UNIT N2,
Sittingbourne
Kent
ME10 2PG

Write Your review

Tell us how Boxxco made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

271

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellant quality and arrived well within two weeks of ordering. Easy to assemle and looks great.”

Helpful Report

Posted 4 months ago

“First order ever and it superseded my expectations. The boxes are very well made, and I particularly liked the internal moulds on the base specific to the lego set, to ensure the lego it's in place within the display case. Very subtle and elegant. Very good quality and easy to build too. Will be ordering again from here and will exclusively be where I go now for lego display cases.”

Helpful Report

Posted 4 months ago

Dear Ricky, Thank you for your wonderful 4-star review of Boxxco! We're thrilled to know that your first order exceeded your expectations and that you appreciated the high quality of our display cases. It's great to hear that the internal moulds helped keep your Lego set perfectly in place—your feedback truly brightens our day! We are dedicated to providing exceptional products and your support means a lot to us. We can't wait to help you with your future orders! Best wishes, The Boxxco Team

Posted 4 months ago

“Great quality, easy to assemble if I had a suggestion it would be to use Phillips screws.”

Helpful Report

Posted 5 months ago

Dear Ian, Thank you for your thoughtful 4-star review of Boxxco! We’re glad to hear that you found the quality to be great and the assembly easy. We truly value your feedback and support. We look forward to serving you again soon! Best wishes, The Boxxco Team

Posted 5 months ago

“Fantastic display case for the Rivendell set. Order to delivery was a short time-frame, the peices were very well packaged. I have not given 5 stars as the instructions were generic, tiny to read and confusing, but I did figure it out in the end. We love the box and it really makes our Rivehdell the standout showpeice.”

Helpful Report

Posted 6 months ago

Thank you so much for taking the time to leave us a 4-star rating for Boxxco! We truly appreciate your feedback and are thrilled to hear that you had a fantastic experience with our display case for the Rivendell set. We're glad that the order-to-delivery process was quick, and that the pieces were well-packaged. We apologize for any confusion caused by the instructions, but we're happy to know that you were able to figure it out in the end. It's great to hear that the box has made your Rivendell set a standout showpiece. We're grateful for your support and hope to serve you even better in the future.

Posted 5 months ago

“So easy to order and the box came well packaged and promptly”

Helpful Report

Posted 6 months ago

Dear Lisa,Thank you so much for your 4-star rating of Boxxco! We greatly appreciate your feedback and are thrilled to hear that your ordering experience was easy. Furthermore, we are glad that your box arrived well packaged and promptly. Your satisfaction is our priority, and we look forward to serving you again soon. Best regards, The Boxxco Team

Posted 6 months ago

“The box arrived very quikly. It had good instructions and a small screw driver with it. But one of the panels was slightly scratched, but I'm unsure if I did it or not unpaccking so I'm not complaining. Overall Very Good”

Helpful Report

Posted 6 months ago

Thank you so much for taking the time to rate Boxxco with 4 stars! We really appreciate your feedback. We're glad to hear that the box arrived quickly and that it included clear instructions and a handy small screwdriver. We apologize for any inconvenience caused by the slightly scratched panel, but we're glad to know that you're understanding about it. Thank you again for your support and for considering Boxxco as a very good option overall!

Posted 6 months ago

“Box is for the super star destroyer. Great sturdy box fits the model nice, only thing is as the model is on its side slightly due to the pedestal it is prone to tipping over. Would still buy boxes for my collection.”

Helpful Report

Posted 8 months ago

“Love the final product but could of done with some instructions on putting it together”

Helpful Report

Posted 8 months ago

“Overall, I have been thrilled with my display cases. The last one I ordered did have a scratch on it. Unfortunately, returning it overseas would be more of a pain than just making it less visible. Overall, their products are great quality and make the Lego sets pop.”

Helpful Report

Posted 9 months ago

“This is the 2nd display case I've bought to display my Lego F1 cars ,A good way to show them off and keep dust free. The background display finishes them of nicely”

Helpful Report

Posted 10 months ago

Dear Andrew,Thank you so much for your wonderful 4-star rating of Boxxco! We truly appreciate your feedback and are thrilled to hear that our display case has been a great way for you to showcase your Lego F1 cars while keeping them dust-free. We're glad you liked the background display as well; it adds a nice finishing touch! We also wanted to express our gratitude for your loyalty as a customer. It means a lot to us that you continue to choose Boxxco for your display needs. If there's anything else we can do to enhance your experience or if you have any further suggestions, please don't hesitate to let us know. We're here to ensure you're always satisfied. Thank you once again for your valued support. We look forward to serving you in the future! Best regards, Boxxco

Posted 10 months ago

“Great product”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to rate Boxxco with 4 stars! We greatly appreciate your feedback and support. It's reviews like yours that motivate us to continuously improve and provide exceptional products and services. We are thrilled to hear that you think our product is great! We put a lot of effort into ensuring that our products meet the highest standards and deliver the best value to our customers. Once again, thank you for your positive rating and kind words. If you have any further suggestions or if there's anything else we can assist you with, please don't hesitate to reach out to us. Best regards, Boxxco

Posted 1 year ago

“Delivery times are long but the boxes are good quality. Website needs some work as it’s very clunky on mobile.”

Helpful Report

Posted 1 year ago

Dear Craig, Thank you for taking the time to rate Boxxco with 4 stars! We truly appreciate your feedback and support. We are glad to hear that you are satisfied with the quality of our boxes. We always strive to provide top-notch products that meet our customers' expectations. We understand your concern about the website's mobile experience, and we apologize for any inconvenience it may have caused. Rest assured that we are actively working on improving and optimizing our website to ensure a smoother user experience for all our customers. We value your business and appreciate your support. If you have any further suggestions or comments, please don't hesitate to reach out. We are here to assist you! Warm regards, The Boxxco Team

Posted 1 year ago

“Lovely box to keep my lego in but the only problem was there was a mark on the picture side of it. Maybe next time cover the picture up and make sure there I no marks on them before you send it out.”

Helpful Report

Posted 1 year ago

“Really efficient service, only slight complaint is that the email and parcel shipment were marked as being from Arcola which threw me. I had no idea what the parcel was!”

Helpful Report

Posted 1 year ago

“Arrived in 3 weeks due to the time of year I guess, When it did come the base was out of line and had to be replaced, will arrive in another 2 weeks.”

Helpful Report

Posted 1 year ago

Thank you for rating Boxxco four stars, Graham! We apologize for the delayed shipping due to the time of year. We are doing our best to ensure that your order arrives correctly and as soon as possible. We understand the base was out of line and we are doing our best to replace it as soon as possible. We expect the replacement part to arrive in another two weeks. Once again, we apologize for the inconvenience and thank you for your patience and understanding. Kind Regards BOXXCO

Posted 1 year ago

“I haven't put the display case together yet as it's an xmas prezzie but delivery was very fast, securely packed and after service is very good with numerous follow ups after delivery to check all is ok.”

Helpful Report

Posted 1 year ago

Thanks for your 4 star rating! I'm glad that you were pleased with the delivery being fast and securely packed. It's also great to hear that Boxxco gives good after service with their follow ups! I haven't put the display case together yet as it's an xmas prezzie but I'm sure it will look great when done! Kind Regards BOXXCO

Posted 1 year ago

“Overall a very good product and was packaged very well to avoid damage in transit. The top does come out of the stand quite easily which is one negative but definitely worth the money.”

Helpful Report

Posted 1 year ago

Thank you so much for your 4 star rating! We sincerely appreciate your kind feedback about Boxxco. We are glad to hear that the product was packaged well to avoid any damage and that you find it incredibly worth the money. It's worth noting that the top can come off easily, but we can assure you that it's a secure fit, it is designed for easy access to your lego. Thank you for choosing Boxxco!

Posted 1 year ago

“Ordered the Up Lego display box. Good packaging and kept reasonably updated re delivery. Quality good but didn't have anything to attach the house onto perspex stand.”

Helpful Report

Posted 1 year ago

Thank you for the 4-star rating, Cathy! I'm glad you were satisfied with the packaging and delivery. Regarding the Lego display box, we do apologise for not having the right parts to attach it to the perspex stand. I can see that this was resolved for you with our customer service team. Thank you for your custom and patience!

Posted 1 year ago

“4 out of 5 as the stand that the build goes on was not sent apart from that case is well made and when together is really strong and looks great im sure it will look better when it's fully complete with build inside i contacted support who were great and have said they will get it out too me ASAP”

Helpful Report

Posted 1 year ago

Thank you for your kind words, Luke! We are pleased that you found the case to be well made and are confident that it will look even better when it is complete with the build inside. We appreciate your loyalty and thank you for the 4-star rating.

Posted 1 year ago

“I bought the Display Case for the Friends Central Perk Lego set and it fits perfectly. No more dust!!! Although the postage was free, which was great, I think the product could still have been cheaper. I also need a Display Case for my Queer Eye Lego set. I’d be happy to pay about £40 for that (Free Postage of course).”

Helpful Report

Posted 1 year ago

Thank you for your 4-star rating of Boxxco, Adam! We are glad to hear that the Display Case for the Friends Central Perk Lego set fits perfectly and no more dust. We understand that you think the product could be cheaper and would like a Display Case for your Queer Eye Lego set for a price of £40. Please be assured that free postage is included with your purchase.

Posted 1 year ago

Boxxco is rated 4.7 based on 508 reviews