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Boxxco Reviews

4.7 Rating 318 Reviews
94 %
of reviewers recommend Boxxco
4.7
Based on 318 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Boxxco Reviews
Visit Website

Phone:

01795 718121

Email:

SUPPORT@BOXXCO.CO.UK

Location:

BOXXCO - ARCOLA PRODUCTS LTD, UNIT N2,
Sittingbourne
Kent
ME10 2PG

Write Your review

Anonymous
Anonymous  // 01/01/2019
Fantastic! Perfect product and quick delivery. So happy 😀
Helpful Report
Posted 1 month ago
Dear Jo, Thank you so much for your fantastic 5-star review of Boxxco! We're absolutely delighted to hear that you found the product perfect and that the delivery was quick. Your happiness brings a big smile to our faces! 😊 We truly appreciate your support and can’t wait to have the pleasure of serving you again soon! Best wishes, The Boxxco Team
Posted 4 weeks ago
A great experience all round, fast shipping, case came very well protected. As always easy to assemble and the Lego set looks great, especially as I had chosen a background to have in addition.
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Posted 1 month ago
Dear Jamie, Thank you so much for your amazing 5-star review of Boxxco! We are thrilled to hear that you had a great experience with fast shipping and that your case arrived well-protected. It's fantastic to know that you found the assembly easy and that the Lego set looks great with the background you chose. Your satisfaction makes our efforts worthwhile! We truly appreciate your support and look forward to serving you again soon! Best wishes, The Boxxco Team
Posted 1 month ago
Communication was excellent and everything about my experience with this company was positive. Website was clear and easy to navigate. Ordering was very easy and service was exceptional.
Helpful Report
Posted 1 month ago
Dear Steve, Thank you so much for your fantastic 5-star review of Boxxco! We're absolutely delighted to hear that you had such a positive experience with us. Excellent communication is crucial, and we're thrilled that you found our website clear and easy to navigate. It's always our aim to make ordering as seamless as possible, so your kind words about our exceptional service mean the world to us. We truly appreciate your support and look forward to welcoming you back soon! Best wishes, The Boxxco Team
Posted 1 month ago
A hassle free purchase. My order arrived nice and quickly and securely packaged.
Boxxco 5 star review on 16th October 2024 Boxxco 5 star review on 16th October 2024 Boxxco 5 star review on 16th October 2024
Helpful Report
Posted 1 month ago
Dear Dan, Thank you so much for giving Boxxco a 5-star rating! We greatly appreciate your positive feedback and are thrilled to hear that your purchase was hassle-free. The fact that your order arrived swiftly and securely packaged is always our main goal. We value your support and look forward to serving you again in the future. Best regards, The Boxxco Team
Posted 1 month ago
Very very impressive products!! I've bought 2 so far for my collection of Lego. Very sturdy once together! Fixings are superb and once built show off the models to there fullest 5* all day long!
Helpful Report
Posted 1 month ago
Dear Gary, Thank you so much for your outstanding 5-star rating for Boxxco! We greatly appreciate your feedback and are thrilled to hear that you find our products very impressive. We're delighted to know that you have already purchased 2 of our products for your Lego collection and that they have proven to be sturdy once assembled. Your comment about the superb fixings and how they showcase the models to their fullest is truly wonderful to hear. We are incredibly grateful for your loyalty as a customer and we strive to consistently offer top-notch products. If there is anything else we can assist you with, please don't hesitate to reach out to us. Once again, thank you for choosing Boxxco, and we look forward to serving you again in the future! Warm regards, Boxxco
Posted 1 month ago
Excellent service great cases again will still buy others.
Helpful Report
Posted 1 month ago
Dear Matthew,Thank you so much for the fantastic 5-star rating you gave Boxxco! We truly appreciate your kind words and your continuous support as a loyal customer. It's customers like you that motivate us to keep providing excellent service and high-quality cases. We're delighted to hear that you're satisfied with our products, and we look forward to serving you again in the future. Warm regards, Boxxco
Posted 1 month ago
First time buyer, I've bought other display boxes and this is by far the most superior product by far! Very solid once put together and I've no concerns stacking them because of that. Will definitely buy again to display my ever expanding Lego.
Boxxco 5 star review on 14th October 2024
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Posted 1 month ago
Thank you so much, Trudy, for giving Boxxco a phenomenal 5-star rating! We truly appreciate your feedback. We are thrilled to hear that our display boxes have exceeded your expectations and outshined other products you have purchased before. The sturdiness and reliability of our boxes are of utmost importance to us, and we are glad to know that you have complete confidence in stacking them. We look forward to serving you again in the future as you continue to showcase your ever-expanding Lego collection. Thank you for choosing Boxxco!
Posted 1 month ago
Quick Delivery, Free P&P & Packed Securely. Strong Construction, Perfectly Made. Easy to Build👍. NOT taken protective film off bottom (Debating to change Black Base for White ?)
Boxxco 5 star review on 13th October 2024 Boxxco 5 star review on 13th October 2024 Boxxco 5 star review on 13th October 2024
Helpful Report
Posted 1 month ago
Dear Gary,Thank you so much for giving Boxxco a fantastic 5-star rating! We are thrilled to hear that you are satisfied with our service. Your continued support as a loyal customer means the world to us. We are delighted that you appreciate our quick delivery, free P&P, and secure packaging. Our team takes pride in ensuring that your order arrives safely and without any damage. It's great to know that you found the construction of our products to be strong and perfectly made. We always strive to maintain high-quality standards. Additionally, we are grateful for your feedback on the ease of building our products. We designed them with convenience in mind, and we're glad that they met your expectations. Lastly, we appreciate your thoughts about changing the black base to white. While we don't offer direct exchanges, we are constantly working to improve and expand our product range. Your feedback helps us understand what our customers desire, and it may influence our future offerings.
Posted 1 month ago
Top quality and perfectly sized! First time ordering but will definitely be ordering again.
Boxxco 5 star review on 13th October 2024
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Posted 1 month ago
Thank you, Alan, for your fantastic 5-star rating and your kind words about Boxxco! We are thrilled to hear that you found our products to be top quality and perfectly sized. It's especially gratifying to know that this was your first time ordering from us and that you plan on ordering again in the future. We strive to provide exceptional products and service to all our customers, and your feedback encourages us to continue doing so. Thank you once again, and we look forward to serving you again soon!
Posted 1 month ago
Easy to use website with simple ordering procedure. Good communication regarding status of order. Ordered an incorrect item and Boxxco were excellent in sorting this isuue and allowing me to order the correct item. Items received in excellent condition and exactly as described. Would happily purchase from BOXXCO again. All round superb service.
Helpful Report
Posted 1 month ago
Dear Jonathan, Thank you so much for your fantastic 5-star rating of Boxxco! We truly appreciate your loyalty and continued support. We also wanted to express our gratitude for your kind words. We are thrilled to hear that you found our website easy to use, with a simple ordering procedure. Our team works hard to ensure good communication about the status of orders, so we are glad this was a positive experience for you. We are especially grateful for your understanding and patience when you accidentally ordered the incorrect item. At Boxxco, we strive to provide excellent customer service, and we are delighted that we were able to promptly resolve the issue for you and assist with ordering the correct item. It brings us immense joy to know that the items you received were in excellent condition and exactly as described. Your satisfaction is our top priority, and we are pleased that we could meet your expectations. Once again, thank you for your kind words and for being a loyal customer. We truly value your business and look forward to serving you again in the future. Should you have any further inquiries or need any assistance, please do not hesitate to reach out to us. Best regards, Boxxco Customer Support
Posted 1 month ago
Hi. I ordered the acrylic box from Boxxco to protect my purchased/constructed Lego Notre Dame de Paris set (21061). The acrylic box was delivered to my home flat pack and came with aluminium corner joints, screws, a screw driver and assembly instructions. The product is well designed and manufactured.
Boxxco 5 star review on 10th October 2024 Boxxco 5 star review on 10th October 2024 Boxxco 5 star review on 10th October 2024
Helpful Report
Posted 1 month ago
Hi David, Thank you so much for your amazing 5-star rating of Boxxco! We sincerely appreciate your kind words and are thrilled to hear that you are satisfied with your acrylic box purchase. We're glad to know that the acrylic box was delivered to your home in a flat pack and that it included all the necessary components for easy assembly, such as aluminum corner joints, screws, a screwdriver, and clear assembly instructions. At Boxxco, we take great care in designing and manufacturing our products to ensure they are of the highest quality, so your feedback truly means a lot to us. We're grateful to have customers like you supporting our brand, and we hope that your Lego Notre Dame de Paris set is now perfectly protected in the acrylic box. If you have any further questions or need any assistance, please feel free to reach out. Thank you again for your wonderful review! Warm regards, Boxxco
Posted 1 month ago
The best Lego display case company in the UK! Delivery is so fast, ordered two cases on 27th Sept and both arrived on 6th Oct. Good quality cases, well made. The free iridescent label showing set number, date of build and the builder’s name is a lovely touch. Used to use Wicked Brick but they took 10+ weeks and still failed to deliver. Boxxco are my new ‘go to’.
Helpful Report
Posted 1 month ago
Dear Christopher,Thank you so much for your incredible 5-star rating of Boxxco! We're thrilled to hear that you had such a positive experience with us. We're absolutely delighted to be recognized as the best Lego display case company in the UK. It's fantastic to know that our speedy delivery exceeded your expectations. We strive to provide our customers with top-notch quality cases that are well-made, and we're thrilled to hear that you're satisfied with your purchase. We're especially glad that you appreciate the small details, like the free iridescent label showcasing the set number, date of build, and the builder's name. It's an extra touch that we hope adds to the overall enjoyment of your display. We truly value your loyalty as a customer. Your support means the world to us! If you ever need anything in the future, please don't hesitate to reach out. We're here to ensure that you continue to have the best experience with Boxxco. Thank you once again for your kind words and for choosing Boxxco as your new "go-to" Lego display case company. Best regards, The Boxxco Team
Posted 1 month ago
From ordering, which was very easy and putting together, which was also very easy, I'm very pleased with my product
Helpful Report
Posted 1 month ago
Dear Simon, Thank you ever so much for awarding Boxxco with a fantastic 5-star rating! We greatly appreciate your kind words and feedback. We are thrilled to hear that your experience from ordering to assembling our product has been a breeze. We take great pride in ensuring a convenient and hassle-free process for our valued customers like you. Thank you once again for your support and for choosing Boxxco. We are delighted to have exceeded your expectations, and we look forward to serving you again in the future. Best wishes, The Boxxco Team
Posted 1 month ago
Excellent product, fast delivery as promised , easy assembly. Highly recommended.
Boxxco 5 star review on 6th October 2024
Helpful Report
Posted 1 month ago
Dear Jason,Thank you so much for taking the time to give Boxxco a 5-star rating! We truly appreciate your kind words and support. We are thrilled to hear that you found our product excellent, delivery fast as promised, and assembly easy. Your recommendation means the world to us! Once again, thank you for choosing Boxxco. We are here to assist you with any future needs you may have. Best regards, Boxxco
Posted 1 month ago
Brilliant service. Nothing is too difficult.
Helpful Report
Posted 1 month ago
Dear Anthony,Thank you for taking the time to give Boxxco a 5-star rating! We greatly appreciate your kind words and support. We are delighted to hear that our service has been brilliant and that we have been able to meet your needs without difficulty. At Boxxco, customer satisfaction is our top priority, and it's wonderful to know that we are meeting that goal. We also want to express our gratitude for your loyalty as a customer. Your continued support means the world to us, and we look forward to serving you with the same level of excellence in the future. Thank you once again for your glowing review! Best regards, Boxxco
Posted 1 month ago
Easy to order online and quick delivery too
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Posted 1 month ago
Dear Irene,Thank you so much for taking the time to give Boxxco a wonderful 5-star rating! We are thrilled to hear that you had a great experience with us. Easy to order online and quick delivery too - we couldn't be happier that our efforts to make your shopping experience seamless paid off. Your satisfaction is our top priority, and your kind words truly mean the world to us. We also want to express our sincere gratitude for your loyalty as a customer. It's clients like you who inspire us to continually strive for excellence and deliver the best service possible. Once again, thank you for choosing Boxxco. We appreciate your support and look forward to serving you again in the future. Warm regards, Boxxco
Posted 1 month ago
Very high quality display box, made of strong materials that are easy to assemble.
Helpful Report
Posted 1 month ago
Thank you so much, Chris, for giving Boxxco a fantastic 5-star rating! We truly appreciate your support and are thrilled that you had such a positive experience with our display box. It is delightful to hear that you found the box to be of very high quality, made of strong materials, and easy to assemble. Your kind words mean the world to us. Thank you once again for choosing Boxxco!
Posted 1 month ago
Easy to assemble and really makes the Lego tranquil garden look great with the background
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Posted 1 month ago
Thank you so much, Michelle, for giving Boxxco a glowing 5-star rating! We truly appreciate your feedback and are thrilled to hear that our product was able to enhance the look of your Lego tranquil garden. We're glad you found it easy to assemble and were satisfied with the overall outcome. Your kind words mean a lot to us. If you ever have any more inquiries or need further assistance, please don't hesitate to reach out. We're here to help!
Posted 1 month ago
Excellent company. Fantastic customer service, fast delivery, good prices.
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Posted 1 month ago
Dear Matthew, Thank you so much for taking the time to rate us with 5 stars. We greatly appreciate your support and kind words! It's customers like you who inspire us to continue providing an excellent experience. We are thrilled to hear that you find us to be an excellent company with fantastic customer service, fast delivery, and good prices. Our team works hard to ensure that our customers receive top-notch service and the best possible value. Your loyalty means the world to us, and we're grateful to have you as a customer. Thank you for choosing Boxxco, and we look forward to serving you again in the future. Best regards, The Boxxco Team
Posted 1 month ago
Wish I could 0 stars. Finally got a chance to open the package and put my display together and it was missing 4 of the screws. Granted it has been 7 months, but they did not just disappear from inside of the carton. They want me to purchase the replacement parts, which would not be a problem, but freight to the US is $50+. Great customer service Boxxco!!!
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Posted 1 month ago
Hi Suzanne, We are ever so sorry to see your review. I can see that a gesture of goodwill was offered by one of my colleagues as well as a further discount by my management for the dispatching of fixings. Unfortunately due to high shipping costs and the nature of time since the complaint was brought forward this is all we could offer. I do apologise for any inconvenience caused and would love to chat further. Kind Regard Boxxco
Posted 1 month ago
Boxxco is rated 4.7 based on 318 reviews