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Boxxco Reviews

4.7 Rating 350 Reviews
93 %
of reviewers recommend Boxxco
4.7
Based on 350 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Boxxco Reviews
Visit Website

Phone:

01795 718121

Email:

SUPPORT@BOXXCO.CO.UK

Location:

BOXXCO - ARCOLA PRODUCTS LTD, UNIT N2,
Sittingbourne
Kent
ME10 2PG

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Although it isn't built yet(Saturn v display case,Christmas present from my Wife).This display case came exceptionally well packed,looks brilliant quality and can't wait to complete both the Lego Saturn v and show it off in the display case.Thanks for the excellent service.
Helpful Report
Posted 3 weeks ago
Dear Graham, Thank you for your fantastic 5-star review of Boxxco! We're delighted to hear that your display case arrived in such great condition and that you're excited to show off your completed Lego Saturn V. It brings us immense joy to know that you appreciate the quality and care we put into our packaging. We look forward to seeing your finished masterpiece displayed beautifully! If you need anything at all, don’t hesitate to reach out. Best wishes, The Boxxco Team
Posted 3 weeks ago
Home alone kit nice a well packaged but was a bit disappointed the back drop scene had a scratch in it
Helpful Report
Posted 4 weeks ago
Hi, Thank you for leaving a review of our product. We do not expect to see damages at the time of arrival. Please contact my customer service team at support@boxxco.co.uk Kind Regards Nico
Posted 3 weeks ago
Had a problem with my order on arrival. Took photos of the problems and received a response over 24 hours later. Unfortunately they package there items not the best, which in turn arrives in damaged boxes. Unfortunately I will not use Boxxco again. I feel they are over priced for what you get just because the cases are used for LEGO pieces.
Helpful Report
Posted 4 weeks ago
Hi Bethany, Thank you for taking the time to share your feedback. I’m truly sorry to hear about the issues you faced with your order and the packaging. We aim to deliver quality products in perfect condition, and it's disappointing to see we fell short in this instance. Your comments regarding our pricing and packaging will be taken into serious consideration as we strive to improve. If you’d like to discuss this further, please reach out to our customer service at support@boxxco.co.uk. Thank you for your understanding. Best regards, The Boxxco Team
Posted 3 weeks ago
Having large Lego sets that needed protecting from dust, I decided to invest in these desplay cases. They are very well made and quite straightforward to assemble ( though instructions could be clearer for the larger desplay cases, as some have an extra hole at the top). I would thoroughly recommend them to keep Lego or other items safe for display.
Helpful Report
Posted 1 month ago
Dear Stephen, Thank you for your excellent 5-star review of Boxxco! We're thrilled to hear that our display cases are providing the protection your large Lego sets need. It's wonderful to know that you found them well-made and easy to assemble, despite the note about clearer instructions. Your recommendation means a lot to us and truly motivates our team to continually improve. We look forward to serving you again in the future! Best wishes, The Boxxco Team
Posted 3 weeks ago
I searched high and low looking for a cheaper option then these guys, I so glad I never found one !!! If you're thinking what I thought "How much for just a bit of plastic" STOP AND BUY. The build quality is amazing and so is the service. I have another 2 sat in my basket for when I've built my next sets.
Helpful Report
Posted 1 month ago
Dear Dominic, Thank you for your incredible 5-star review of Boxxco! We're absolutely thrilled to hear that you found exactly what you were looking for with us. It’s great to know that our build quality and service impressed you so much! We can’t wait for you to enjoy your next sets with our products. Your enthusiasm and support mean the world to us! Best wishes, The Boxxco Team
Posted 1 month ago
Quick response and delivery.
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Posted 1 month ago
Dear Duncan, Thank you for your fantastic 5-star review of Boxxco! We're thrilled to hear that our quick response and delivery met your expectations. Your satisfaction means a lot to us, and we're committed to providing an outstanding experience. We appreciate your support and look forward to serving you again in the future! Best wishes, The Boxxco Team
Posted 1 month ago
These are the best Display Cases on the market !!!!
Helpful Report
Posted 1 month ago
Dear David, Thank you for your fantastic 5-star review of Boxxco! We're thrilled to hear that you consider our Display Cases to be the best on the market. Your support and enthusiasm inspire us to keep delivering top-quality products. We appreciate your feedback and can’t wait to serve you again in the future! Best wishes, The Boxxco Team
Posted 1 month ago
Great products and very fast delivery! Cheaper and faster than competitors, would definitely buy from Boxxco again.
Helpful Report
Posted 1 month ago
Dear Customer, Thank you for your amazing 5-star review of Boxxco! We're so glad to hear you found our products to be both cheaper and faster than the competition. It's wonderful to know that our commitment to quality and speedy delivery has made your shopping experience a great one! We truly appreciate your support and look forward to serving you again in the future! Best wishes, The Boxxco Team
Posted 1 month ago
Speedy delivery of a great product. I have built cases from lots of different companies. Some of the panels are too tight, thinking you might break them before they go together, and some are too loose, meaning they fall apart when moving or cleaning. Not Boxxco, a perfect balance of fit and security. I ordered a printed background and base plates. These were beautifully designed, clear, and really enhanced the display.
Helpful Report
Posted 1 month ago
Dear Ross, Thank you for your wonderful 5-star review of Boxxco! We're delighted to hear that you found our products to be a perfect fit for your needs. It's fantastic to know that our balance of fit and security made your building experience enjoyable! We're glad you loved the printed background and base plates, as we take great pride in their design and quality. Your feedback encourages us to continue our commitment to excellence. Thanks again for your support, and we look forward to serving you in the future! Best wishes, The Boxxco Team
Posted 1 month ago
Absolutely brilliant quality box and displays the set brilliantly
Boxxco 5 star review on 21st November 2024 Boxxco 5 star review on 21st November 2024 Boxxco 5 star review on 21st November 2024 Boxxco 5 star review on 21st November 2024
Helpful Report
Posted 1 month ago
Dear Anthony, Thank you for your amazing 5-star review of Boxxco! We're delighted to hear that you find our cases to be of absolutely brilliant quality and that they showcase your set beautifully. Your kind words motivate us to continue delivering top-notch products. We truly appreciate your feedback and look forward to serving you again soon! Best wishes, The Boxxco Team
Posted 1 month ago
Ordered 3 cases, 1 was damaged , notified customer service and the sent a replacement right away. Excellent product.. Would buy again.
Helpful Report
Posted 1 month ago
Dear Joseph, Thank you for your excellent 5-star review of Boxxco! We're so glad to hear that you were pleased with our product and that our customer service team was able to promptly assist you with the issue. Your satisfaction is our top priority, and we appreciate your kind words! We look forward to serving you again soon! Best wishes, The Boxxco Team
Posted 1 month ago
Please with the Boxxco display case great product and good delivery and quality. Only negative is the front piece which does come in a protective cover has a very small scratch on it so slightly disappointing but I'm overall pleased.
Helpful Report
Posted 1 month ago
Dear David, Thank you for your 3-star review of Boxxco! We sincerely apologize for the small scratch on the front piece; it’s always disappointing when products don't arrive in perfect condition. Your feedback is valuable and will help us ensure better quality control moving forward. Please contact me at support@boxxco.co.uk so we can discuss further. We're grateful for your support and look forward to serving you again in the future! Best wishes, The Boxxco Team
Posted 1 month ago
Order took 22 days to arrive which was 8 days over the date on the website stated I’d have received it. Then when it arrived my order was incorrect and not waiting for it to be corrected. The cases are good quality but my experience so far has been poor.
Helpful Report
Posted 1 month ago
Hi Adam, I'm ever so sorry to see that there was an issue with your order. This is not the customer experience we are looking for. I can see my team did create a speedy replacement I hope you are satisfied with the items now received. Kind Regards Boxxco
Posted 1 month ago
Excellant quality and arrived well within two weeks of ordering. Easy to assemle and looks great.
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Posted 1 month ago
The display cases are of excellent quality and they offer fair pricing.
Helpful Report
Posted 1 month ago
Dear Thomas, Thank you for your fantastic 5-star review of Boxxco! We're thrilled to hear that you find our display cases to be of excellent quality and that our pricing meets your expectations. Your positive feedback reinforces our commitment to providing great products at fair prices. We truly appreciate your support, and we look forward to serving you again soon! Best wishes, The Boxxco Team
Posted 1 month ago
Had ordered several of these custom made display cases for my large Lego Models and all very good, great quality and very strong. I have five of my large Lego sets, stacked on top of each other in these cases. I have the 'mirror' backed ones. Excellent!!!
Helpful Report
Posted 1 month ago
Dear Barry, Thank you for your amazing 5-star review of Boxxco! We're thrilled to hear that our custom display cases are meeting your needs so well and that you find them to be of great quality and strength. Your support means the world to us! We look forward to helping you showcase your incredible Lego models again in the future! Best wishes, The Boxxco Team
Posted 1 month ago
First order ever and it superseded my expectations. The boxes are very well made, and I particularly liked the internal moulds on the base specific to the lego set, to ensure the lego it's in place within the display case. Very subtle and elegant. Very good quality and easy to build too. Will be ordering again from here and will exclusively be where I go now for lego display cases.
Helpful Report
Posted 2 months ago
Dear Ricky, Thank you for your wonderful 4-star review of Boxxco! We're thrilled to know that your first order exceeded your expectations and that you appreciated the high quality of our display cases. It's great to hear that the internal moulds helped keep your Lego set perfectly in place—your feedback truly brightens our day! We are dedicated to providing exceptional products and your support means a lot to us. We can't wait to help you with your future orders! Best wishes, The Boxxco Team
Posted 1 month ago
This is the 8th case I have purchased from Boxxco. They are always very well made and the printed backgrounds are fantastic. They are always well packaged and the delivery is speedy too.
Helpful Report
Posted 2 months ago
Dear Paul, Thank you for your fantastic 5-star review of Boxxco! We're delighted to hear that you've chosen us for your display cases multiple times and that you continue to be impressed with the quality and design. It's wonderful to know that our packaging and speedy delivery have also contributed to your positive experience. Your loyalty means so much to us, and we look forward to providing you with even more great products in the future! Best wishes, The Boxxco Team
Posted 1 month ago
Excellent service .ordered on line 7days later parcel with case arrived . well packed easy to put together.
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Posted 2 months ago
Dear Geoff, Thank you for your outstanding 5-star review of Boxxco! We're so pleased to hear that your online order experience was seamless and that your parcel arrived well-packed and easy to assemble. Your satisfaction is our top priority, and it’s great to know we met your expectations. We appreciate your support and look forward to serving you again soon! Best wishes, The Boxxco Team
Posted 1 month ago
speedy delivery and great product
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Posted 2 months ago
Dear Kathryn, Thank you so much for your wonderful 5-star review of Boxxco! We're thrilled to hear that you were pleased with our speedy delivery and the great quality of our product. Your satisfaction is our top priority! We truly appreciate your support and can't wait to serve you again in the future! Best wishes, The Boxxco Team
Posted 2 months ago
Boxxco is rated 4.7 based on 350 reviews