Boxxco Reviews

Name: Boxxco
Address: BOXXCO - ARCOLA PRODUCTS LTD, UNIT N2, Sittingbourne, Kent
Rating: 4.73

4.7 Rating 318 Reviews

94 %

of reviewers recommend Boxxco

4.7

Based on 318 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01795 718121

Email:

SUPPORT@BOXXCO.CO.UK

Location:

BOXXCO - ARCOLA PRODUCTS LTD, UNIT N2,
Sittingbourne
Kent
ME10 2PG

Write Your review

Tell us how Boxxco made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Boxxco 5 star review on 21st October 2024

187

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It would be unfair to review yet as there were parts missing awaiting replacements will update if I get them. This was all sorted very quick well done A1”

Helpful Report

Posted 2 months ago

“The box arrived very quikly. It had good instructions and a small screw driver with it. But one of the panels was slightly scratched, but I'm unsure if I did it or not unpaccking so I'm not complaining. Overall Very Good”

Helpful Report

Posted 2 months ago

Thank you so much for taking the time to rate Boxxco with 4 stars! We really appreciate your feedback. We're glad to hear that the box arrived quickly and that it included clear instructions and a handy small screwdriver. We apologize for any inconvenience caused by the slightly scratched panel, but we're glad to know that you're understanding about it. Thank you again for your support and for considering Boxxco as a very good option overall!

Posted 1 month ago

“So very impressed with this product. The website was slick and easy to use. Product description was accurate. Pricing was good. The product arrived quickly, and was beautifully and carefully packed. It was easy and fun to put together and I'm definitely going to order some more. I really can't recommend highly enough, so very pleased I 'found' you (via Facebook).”

Helpful Report

Posted 2 months ago

Dear Andrew, Thank you so much for your gracious 5-star rating of Boxxco! We truly appreciate your feedback and are thrilled to hear that you had an outstanding experience with our product. We are delighted to know that you were impressed with our slick and user-friendly website, accurate product description, and competitive pricing. It brings us joy to know that your order arrived quickly and was meticulously packed with care. We always strive to ensure that our products arrive in perfect condition. We are thrilled to hear that you found the assembly process easy and fun and that you are already considering ordering more. Your loyalty as a customer means the world to us, and we cannot thank you enough for recommending us to others. Once again, thank you for your kind words and for being such a loyal customer. It is customers like you who motivate us to continue providing exceptional products and customer service. We look forward to serving you again in the future! Warmest regards, The Boxxco Team

Posted 1 month ago

“Great service. Quick delivery. Very happy.”

Boxxco 5 star review on 30th August 2024

Helpful Report

Posted 2 months ago

Dear Susan,Thank you so much for your wonderful 5-star rating of Boxxco! We truly appreciate your support and are thrilled to hear that you had a great experience with us. Great service and quick delivery are our top priorities, and it brings us immense joy to know we fulfilled your expectations. We are elated to have made you very happy! Once again, thank you for choosing Boxxco. We look forward to serving you again in the future! Best regards, Boxxco

Posted 1 month ago

“We are extremely satisfied with the product. The quality, packaging, and delivery time were excellent.”

Boxxco 5 star review on 29th August 2024

Helpful Report

Posted 2 months ago

Thank you so much for your 5-star rating, Ares! We truly appreciate your feedback and are thrilled to hear that you are extremely satisfied with Boxxco. We take pride in delivering excellent quality, packaging, and speedy delivery. Thank you for choosing us, and we hope to serve you again in the future!

Posted 1 month ago

“These boxes have transformed my models. They are brilliantly made and easy to put together. I consider them excellent value due to their quality and reasonable price. The customer service is also excellent if you ever have a question.”

Helpful Report

Posted 2 months ago

Dear Philip, Thank you so much for your wonderful 5-star rating of Boxxco! We are delighted to hear that our boxes have transformed your models and that you find them brilliantly made and easy to assemble. It means the world to us that you consider our products to be an excellent value, combining top-notch quality with reasonable prices. We couldn't be happier to hear that our customer service has met your expectations as well. We strive to provide exceptional support and assistance, so if you ever have any questions or need help, please don't hesitate to reach out. Thank you for being a loyal customer and for taking the time to share your positive experience with us. We truly appreciate your support! Warm regards, Boxxco

Posted 1 month ago

“Bought the c3po and r2d2 display case as my first ever case. Very impressed with the whole interaction from ordering to receiving. Easy to find on website clear pricing. Product arrived very well packaged and with easy to follow instructions. Overall it’s perfect to display my Lego in.”

Boxxco 5 star review on 27th August 2024

Helpful Report

Posted 2 months ago

Dear Robert,Thank you so much for giving Boxxco a 5-star rating! We truly appreciate your kind words and are thrilled to hear that you had such a positive experience with us. We're delighted that you were impressed with the entire process, from ordering to receiving your c3po and r2d2 display case. We take great pride in providing our customers with easy-to-navigate websites, transparent pricing, and well-packaged products. It's fantastic to know that our efforts paid off and that the instructions for assembling the display case were easy to follow. We hope that your new display case enhances your Lego collection and allows you to proudly showcase your creations. If you ever need anything else or have any further feedback, please don't hesitate to reach out. We're here to assist you. Thank you once again for your support and for choosing Boxxco! Best regards, Boxxco

Posted 1 month ago

“Excellent service - My order was dispatched and delivered promptly. The display case itself is very good quality, easy to assemble, and even came with a mini-screwdriver to help with the assembly. I am very impressed, thank you.”

Helpful Report

Posted 2 months ago

Dear Daniel,Thank you so much for taking the time to rate Boxxco with 5 stars! We greatly appreciate your feedback and are thrilled to hear about your positive experience with our service. We are glad that your order was dispatched and delivered promptly. At Boxxco, we strive to ensure efficient and fast deliveries for our customers. Moreover, we are delighted to know that you are satisfied with the quality of our display case. We put a lot of effort into making sure that our products meet the highest standards of quality and durability. It's wonderful to hear that assembling the display case was easy for you, and we're glad the mini-screwdriver included in the package was helpful. Thank you once again for your kind words and for choosing Boxxco. We look forward to serving you again in the future! Best regards, Boxxco

Posted 1 month ago

“I was really impressed with the product quality and ease of assembly. The cover was very well packaged with plenty of bubble wrap. Unfortunately one of the corners of the base was broken in transit. On contacting the support team a replacement base was manufactured and dispatched the next day. I can't recommend the company enough.”

Helpful Report

Posted 2 months ago

Dear Christopher,Thank you so much for your wonderful 5-star rating of Boxxco! We truly appreciate your support and are thrilled to hear that you were impressed with our product quality and ease of assembly. We pride ourselves on delivering top-notch packaging solutions and ensuring our customers have a seamless experience. We are sorry to hear about the broken corner of the base during transit. However, we are delighted to know that our support team promptly attended to your issue and efficiently arranged a replacement base for you, which was dispatched the very next day. We always strive to go above and beyond to provide exceptional customer service, and your positive feedback motivates us further. Thank you once again for your kind words and recommendation. We are truly grateful for your trust in Boxxco, and we look forward to serving you in the future. Warm regards, Boxxco

Posted 1 month ago

“Ordered a bespoke display case and are absolutely delighted with it. Beautifully made and so well engineered. Great packaging and fast service. Would certainly use again and would thoroughly recommend. Many thanks”

Helpful Report

Posted 2 months ago

Thank you so much for taking the time to give Boxxco a 5-star rating! We truly appreciate your feedback and are thrilled to hear that you are absolutely delighted with the bespoke display case you ordered. We take pride in our craftsmanship and engineering, so it's wonderful to know that you found it beautifully made and well-engineered. Our team always ensures that each product is carefully packaged to ensure its safe delivery. We're glad you appreciated our fast service. Thank you for your recommendation, and we look forward to serving you again in the future. Many thanks!

Posted 1 month ago

“Great service and well packaged. Will definitely order from you again.”

Helpful Report

Posted 2 months ago

Thank you so much, Clare, for the wonderful 5-star rating of Boxxco! We greatly appreciate your positive feedback. We strive to provide great service and ensure that our products are well packaged for a hassle-free experience. Your kind words truly mean a lot, and we look forward to serving you again in the future. Thank you for choosing Boxxco!

Posted 1 month ago

“Excellent product and service! Would buy from Boxxco again.”

Helpful Report

Posted 2 months ago

Thank you so much for your outstanding 5-star rating of Boxxco! We truly appreciate your support and are thrilled to hear that you found our product and service to be excellent. Your kind words mean the world to us. We would be more than happy to assist you again in the future. Thank you for choosing Boxxco!

Posted 1 month ago

“Class product, looks amazing Customer service is amazing to”

Helpful Report

Posted 2 months ago

Dear James,Thank you so much for your outstanding 5-star rating of Boxxco! We are truly grateful for your kind words and continuous support. "Class product, looks amazing" - your appreciation for the quality and aesthetics of our products means a lot to us! We strive to deliver top-notch items that exceed expectations. Furthermore, we are thrilled that you find our customer service amazing! Providing exceptional assistance and ensuring your satisfaction are our top priorities. Once again, thank you for your loyalty as a customer. Your ongoing support means the world to us. If you ever need anything, please don't hesitate to reach out. We'll be more than happy to assist you. Warm regards, Boxxco

Posted 1 month ago

“Great postage quick and well packed”

Boxxco 5 star review on 19th August 2024

Helpful Report

Posted 3 months ago

Dear Steph,Thank you so much for taking the time to rate Boxxco with 5 stars! We truly appreciate your support and are thrilled to hear that you had a great experience with us. We're especially glad that our postage service met your expectations and that your items were delivered quickly and well-packed. Providing excellent shipping and handling is always a top priority for us. Once again, thank you for your kind words and for choosing Boxxco. We hope to serve you again in the future! Best regards, The Boxxco Team

Posted 1 month ago

“Amazing quality well thought out display cases for your collection thank you”

Helpful Report

Posted 3 months ago

Dear Andy,Thank you so much for your amazing 5-star rating of Boxxco! We are thrilled to hear that you are satisfied with our products. Your support and loyalty as a customer mean a lot to us. We take pride in providing amazing quality, well-thought-out display cases for your collection. Your kind words encourage us to continue delivering the best products and services to our customers. Thank you once again for choosing Boxxco as your preferred choice. We truly appreciate your loyalty and look forward to serving you again in the future. Best regards, BOXXCO

Posted 1 month ago

“I received a large display case for my Lego titanic model for my birthday from my wife. It was very well packaged but unfortunately when I unpacked it a piece had a corner broken off it. When I contacted BOXXCO they said they had a 48 hours returns for damage policy and I would need to purchase a replacement at a cost £30. This I did but the replacement part did not have the holes required and after contacting BOXXCO again I was sent a second replacement part. I was disappointed by their damage policy as I later found out it is contrary to the Consumer’s Act and I was entitled under law to replacement at no cost to myself. I will not purchase from BOXXCO agin as their are much better alternatives on the market”

Helpful Report

Posted 3 months ago

“These boxes are amazing. I’ve bought 2 now for my husbands Lego. Will definitely be buying a third once he’s built the telephone box.”

Helpful Report

Posted 3 months ago

Thank you so much, Elizabeth, for giving Boxxco a wonderful 5-star rating! We truly appreciate your kind words and are delighted to hear that you find our boxes amazing. We're thrilled to be a part of organizing your husband's Lego collection, and we're even more excited that you're planning to purchase a third box once he completes the telephone box build. If you ever need any more boxes or assistance, please don't hesitate to reach out. Happy organizing!

Posted 1 month ago

“l Thank you”

Helpful Report

Posted 3 months ago

Dear Tim,Thank you so much for your outstanding 5-star rating of Boxxco! We truly appreciate your support and are thrilled to have you as a loyal customer. Your positive feedback is incredibly valuable to us, and it motivates us to continue delivering exceptional service. Once again, thank you for choosing Boxxco. We look forward to serving you again in the future! Best regards, BOXXCO

Posted 1 month ago

“Very please with the item that I brought nice case”

Helpful Report

Posted 3 months ago

Dear Stephen,Thank you so much for your wonderful 5-star rating and for taking the time to review Boxxco. We really appreciate your support! We are thrilled to hear that you are very pleased with the item you purchased and that you find the case nice. It was a pleasure serving you, and we're glad that we could meet your expectations. If you ever need anything in the future or have any questions, please don't hesitate to reach out to us. We're here to assist you to the best of our abilities. Thank you once again for choosing Boxxco! Best regards, BOXXCO

Posted 1 month ago

“It was easy to order bespoke sizes. It arrived promptly and suitably wrapped. It was easy to assemble. It was better value than some alternatives. Full marks”

Helpful Report

Posted 3 months ago

Dear Danilo,Thank you so much for your outstanding 5-star rating of Boxxco! We truly appreciate your support and are thrilled to hear about your positive experience. We're glad to know that it was easy to order bespoke sizes and that your order arrived promptly and suitably wrapped. It's also great to hear that the assembly process was a breeze for you. Additionally, we're delighted that you found our products to be better value compared to other alternatives. Your kind words mean a lot to us, and we couldn't be happier that we met your expectations. Full marks indeed! Thank you again for choosing Boxxco. We look forward to serving you again in the future! Best regards, BOXXCO

Posted 1 month ago

Boxxco is rated 4.7 based on 318 reviews