Boxxco Reviews

Name: Boxxco
Address: BOXXCO - ARCOLA PRODUCTS LTD, UNIT N2, Sittingbourne, Kent
Rating: 4.71

4.7 Rating 350 Reviews

93 %

of reviewers recommend Boxxco

4.7

Based on 350 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01795 718121

Email:

SUPPORT@BOXXCO.CO.UK

Location:

BOXXCO - ARCOLA PRODUCTS LTD, UNIT N2,
Sittingbourne
Kent
ME10 2PG

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Boxxco 5 star review on 19th December 2024

194

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi. I ordered the acrylic box from Boxxco to protect my purchased/constructed Lego Notre Dame de Paris set (21061). The acrylic box was delivered to my home flat pack and came with aluminium corner joints, screws, a screw driver and assembly instructions. The product is well designed and manufactured.”

Boxxco 5 star review on 10th October 2024

Helpful Report

Posted 2 months ago

Hi David, Thank you so much for your amazing 5-star rating of Boxxco! We sincerely appreciate your kind words and are thrilled to hear that you are satisfied with your acrylic box purchase. We're glad to know that the acrylic box was delivered to your home in a flat pack and that it included all the necessary components for easy assembly, such as aluminum corner joints, screws, a screwdriver, and clear assembly instructions. At Boxxco, we take great care in designing and manufacturing our products to ensure they are of the highest quality, so your feedback truly means a lot to us. We're grateful to have customers like you supporting our brand, and we hope that your Lego Notre Dame de Paris set is now perfectly protected in the acrylic box. If you have any further questions or need any assistance, please feel free to reach out. Thank you again for your wonderful review! Warm regards, Boxxco

Posted 2 months ago

“The best Lego display case company in the UK! Delivery is so fast, ordered two cases on 27th Sept and both arrived on 6th Oct. Good quality cases, well made. The free iridescent label showing set number, date of build and the builder’s name is a lovely touch. Used to use Wicked Brick but they took 10+ weeks and still failed to deliver. Boxxco are my new ‘go to’.”

Helpful Report

Posted 2 months ago

Dear Christopher,Thank you so much for your incredible 5-star rating of Boxxco! We're thrilled to hear that you had such a positive experience with us. We're absolutely delighted to be recognized as the best Lego display case company in the UK. It's fantastic to know that our speedy delivery exceeded your expectations. We strive to provide our customers with top-notch quality cases that are well-made, and we're thrilled to hear that you're satisfied with your purchase. We're especially glad that you appreciate the small details, like the free iridescent label showcasing the set number, date of build, and the builder's name. It's an extra touch that we hope adds to the overall enjoyment of your display. We truly value your loyalty as a customer. Your support means the world to us! If you ever need anything in the future, please don't hesitate to reach out. We're here to ensure that you continue to have the best experience with Boxxco. Thank you once again for your kind words and for choosing Boxxco as your new "go-to" Lego display case company. Best regards, The Boxxco Team

Posted 2 months ago

“From ordering, which was very easy and putting together, which was also very easy, I'm very pleased with my product”

Helpful Report

Posted 2 months ago

Dear Simon, Thank you ever so much for awarding Boxxco with a fantastic 5-star rating! We greatly appreciate your kind words and feedback. We are thrilled to hear that your experience from ordering to assembling our product has been a breeze. We take great pride in ensuring a convenient and hassle-free process for our valued customers like you. Thank you once again for your support and for choosing Boxxco. We are delighted to have exceeded your expectations, and we look forward to serving you again in the future. Best wishes, The Boxxco Team

Posted 2 months ago

“Excellent product, fast delivery as promised , easy assembly. Highly recommended.”

Boxxco 5 star review on 6th October 2024

Helpful Report

Posted 2 months ago

Dear Jason,Thank you so much for taking the time to give Boxxco a 5-star rating! We truly appreciate your kind words and support. We are thrilled to hear that you found our product excellent, delivery fast as promised, and assembly easy. Your recommendation means the world to us! Once again, thank you for choosing Boxxco. We are here to assist you with any future needs you may have. Best regards, Boxxco

Posted 2 months ago

“Brilliant service. Nothing is too difficult.”

Helpful Report

Posted 3 months ago

Dear Anthony,Thank you for taking the time to give Boxxco a 5-star rating! We greatly appreciate your kind words and support. We are delighted to hear that our service has been brilliant and that we have been able to meet your needs without difficulty. At Boxxco, customer satisfaction is our top priority, and it's wonderful to know that we are meeting that goal. We also want to express our gratitude for your loyalty as a customer. Your continued support means the world to us, and we look forward to serving you with the same level of excellence in the future. Thank you once again for your glowing review! Best regards, Boxxco

Posted 2 months ago

“Easy to order online and quick delivery too”

Helpful Report

Posted 3 months ago

Dear Irene,Thank you so much for taking the time to give Boxxco a wonderful 5-star rating! We are thrilled to hear that you had a great experience with us. Easy to order online and quick delivery too - we couldn't be happier that our efforts to make your shopping experience seamless paid off. Your satisfaction is our top priority, and your kind words truly mean the world to us. We also want to express our sincere gratitude for your loyalty as a customer. It's clients like you who inspire us to continually strive for excellence and deliver the best service possible. Once again, thank you for choosing Boxxco. We appreciate your support and look forward to serving you again in the future. Warm regards, Boxxco

Posted 2 months ago

“Very high quality display box, made of strong materials that are easy to assemble.”

Helpful Report

Posted 3 months ago

Thank you so much, Chris, for giving Boxxco a fantastic 5-star rating! We truly appreciate your support and are thrilled that you had such a positive experience with our display box. It is delightful to hear that you found the box to be of very high quality, made of strong materials, and easy to assemble. Your kind words mean the world to us. Thank you once again for choosing Boxxco!

Posted 2 months ago

“Easy to assemble and really makes the Lego tranquil garden look great with the background”

Helpful Report

Posted 3 months ago

Thank you so much, Michelle, for giving Boxxco a glowing 5-star rating! We truly appreciate your feedback and are thrilled to hear that our product was able to enhance the look of your Lego tranquil garden. We're glad you found it easy to assemble and were satisfied with the overall outcome. Your kind words mean a lot to us. If you ever have any more inquiries or need further assistance, please don't hesitate to reach out. We're here to help!

Posted 2 months ago

“Excellent company. Fantastic customer service, fast delivery, good prices.”

Helpful Report

Posted 3 months ago

Dear Matthew, Thank you so much for taking the time to rate us with 5 stars. We greatly appreciate your support and kind words! It's customers like you who inspire us to continue providing an excellent experience. We are thrilled to hear that you find us to be an excellent company with fantastic customer service, fast delivery, and good prices. Our team works hard to ensure that our customers receive top-notch service and the best possible value. Your loyalty means the world to us, and we're grateful to have you as a customer. Thank you for choosing Boxxco, and we look forward to serving you again in the future. Best regards, The Boxxco Team

Posted 2 months ago

“Wish I could 0 stars. Finally got a chance to open the package and put my display together and it was missing 4 of the screws. Granted it has been 7 months, but they did not just disappear from inside of the carton. They want me to purchase the replacement parts, which would not be a problem, but freight to the US is $50+. Great customer service Boxxco!!!”

Helpful Report

Posted 3 months ago

Hi Suzanne, We are ever so sorry to see your review. I can see that a gesture of goodwill was offered by one of my colleagues as well as a further discount by my management for the dispatching of fixings. Unfortunately due to high shipping costs and the nature of time since the complaint was brought forward this is all we could offer. I do apologise for any inconvenience caused and would love to chat further. Kind Regard Boxxco

Posted 2 months ago

“Hi Thank you ordered the clear case for my sons daily bugle set looks amazing will be ordering again Thank you”

Helpful Report

Posted 3 months ago

Hi Joanne,Thank you so much for your 5-star rating of Boxxco! We are thrilled to hear that you loved the clear case for your son's daily bugle set. We're glad it looks amazing! We appreciate your support and look forward to serving you again in the future. Thank you, Boxxco

Posted 2 months ago

“Back drop panel for Land Rover Classic Defender 90 (10317) . Finishes the display off by putting the back drop in . Excellent service well packed will deferentially buy again”

Helpful Report

Posted 3 months ago

Dear Geoff,Thank you so much for your fantastic 5-star rating of Boxxco! We truly appreciate your support and loyalty as a valued customer. We are thrilled to hear that you had an excellent experience with our service and that your order, including the back drop panel for the Land Rover Classic Defender 90 (10317), was well packed and met your expectations. It's great to know that the display was beautifully finished off by putting the backdrop in place. Your kind words truly motivate us to continue delivering exceptional service and quality products. We are grateful for customers like you who choose to trust us time and time again. Should you need anything in the future, please don't hesitate to reach out. We are always here to assist you. Thank you once again, Geoff, for your support and for being an amazing customer. We look forward to serving you again soon! Best regards, Boxxco

Posted 2 months ago

“Very helpful team and excellent quality products”

Helpful Report

Posted 3 months ago

Hi Alan! Thank you so much for your fantastic 5-star rating of Boxxco. We truly appreciate your kind words and support. We are thrilled to hear that you have found our team to be very helpful and our products to be of excellent quality. Your satisfaction is our utmost priority, and we look forward to serving you again in the future. If you ever need any assistance or have any questions, please don't hesitate to reach out. Thank you once again for choosing Boxxco, and we hope to exceed your expectations with our products and service every time. Best regards, The Boxxco Team

Posted 2 months ago

“Just the perfect way to display my models.”

Boxxco 5 star review on 29th September 2024

Helpful Report

Posted 3 months ago

Dear Neil,Thank you so much for your stellar 5-star rating of Boxxco! We truly appreciate your support and loyalty as our customer. "Just the perfect way to display my models." Your words put a big smile on our faces! We're thrilled to know that our products have met your expectations and are serving your needs perfectly. We're grateful to have customers like you who continue to trust us with their model display needs. It's been an absolute pleasure serving you, and we look forward to assisting you further in the future. Should you require any assistance or have any questions, please don't hesitate to reach out. Thank you again for your kind words and for being a valued customer. We appreciate you! Warm regards, The Boxxco Team

Posted 2 months ago

“I have bought two display cases from Boxxco now. High quality and a fantastic way to display my Lego and also keep the grandkids off them 🤣”

Helpful Report

Posted 3 months ago

Thank you so much for your wonderful 5-star rating, Deborah! We truly appreciate your support. We're thrilled to hear that you have purchased two display cases from Boxxco and that they have been of high quality. It's great to know that they not only serve as a fantastic way to showcase your Lego collection but also keep the grandkids from getting their hands on them! 😄 Thank you once again for choosing Boxxco, and we look forward to serving you in the future!

Posted 2 months ago

“Very good delivery service and reasonably priced products.”

Helpful Report

Posted 3 months ago

Thank you so much for taking the time to provide us with your 5-star rating! We sincerely appreciate your support and trust in Boxxco. We are thrilled to hear that you found our delivery service to be very good and our products reasonably priced. Your satisfaction is our utmost priority, and we will continue to strive towards excellence in delivering top-notch service and high-quality products. Once again, thank you for your positive feedback. It brings us great joy to have brought you a positive experience with Boxxco. We look forward to serving you again in the future. Warm regards, Boxxco

Posted 2 months ago

“Fantastic display case for the Rivendell set. Order to delivery was a short time-frame, the peices were very well packaged. I have not given 5 stars as the instructions were generic, tiny to read and confusing, but I did figure it out in the end. We love the box and it really makes our Rivehdell the standout showpeice.”

Helpful Report

Posted 3 months ago

Thank you so much for taking the time to leave us a 4-star rating for Boxxco! We truly appreciate your feedback and are thrilled to hear that you had a fantastic experience with our display case for the Rivendell set. We're glad that the order-to-delivery process was quick, and that the pieces were well-packaged. We apologize for any confusion caused by the instructions, but we're happy to know that you were able to figure it out in the end. It's great to hear that the box has made your Rivendell set a standout showpiece. We're grateful for your support and hope to serve you even better in the future.

Posted 2 months ago

“Thank you for supplying my display case needs!”

Helpful Report

Posted 3 months ago

Thank you for the 5-star rating and for taking the time to share your experience with Boxxco. We truly appreciate your feedback and are thrilled to hear that we met your display case needs. At Boxxco, customer satisfaction is our top priority, and we are delighted to know that we were able to provide you with a positive experience. If you have any further requirements or questions, please don't hesitate to reach out to us. Once again, thank you for supplying your display case needs with Boxxco! We hope to continue serving you in the future. Warm regards, Boxxco

Posted 3 months ago

“Box was delivered quickly although when unpacking and put together I noticed some scratches on a few of the panels.”

Helpful Report

Posted 3 months ago

Dear Hayley,Thank you so much for taking the time to leave a review of your experience with Boxxco! We truly appreciate your feedback and are thrilled to hear that you had a positive experience. If you ever need any assistance or have any further questions, please don't hesitate to reach out to us. We're always here to help! Once again, thank you for your glowing review. We greatly value your support. Warm regards, Boxxco

Posted 2 months ago

“I just put the Apollo 11 Lunar Lander display case together. It was Great. The Picture on the back panel was awesome. Packed well for shipment to the USA.”

Helpful Report

Posted 3 months ago

Dear Jeff, Thank you so much for giving Boxxco a marvellous 5-star rating! We truly appreciate your feedback. We are thrilled to hear that you had a great experience assembling the Apollo 11 Lunar Lander display case. It's fantastic to know that you enjoyed the awesome picture on the back panel. We also take immense pride in ensuring that our products are packed securely for shipment, especially when delivering to the USA. Your satisfaction means the world to us, and we are delighted that we could exceed your expectations. Once again, thank you for choosing Boxxco and taking the time to share your positive experience. We look forward to assisting you with any future orders. Best regards, The Boxxco Team

Posted 3 months ago

Boxxco is rated 4.7 based on 350 reviews