Boxxco Reviews

Name: Boxxco
Address: BOXXCO - ARCOLA PRODUCTS LTD, UNIT N2, Sittingbourne, Kent
Rating: 4.71

4.7 Rating 352 Reviews

93 %

of reviewers recommend Boxxco

4.7

Based on 352 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01795 718121

Email:

SUPPORT@BOXXCO.CO.UK

Location:

BOXXCO - ARCOLA PRODUCTS LTD, UNIT N2,
Sittingbourne
Kent
ME10 2PG

Write Your review

Tell us how Boxxco made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Boxxco 5 star review on 19th December 2024

194

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product and great company. A tip to Boxxco: get some more picture options for your other display cases. The Titianic ones are excellent as is the UCS AT-AT (my next purchase). One for the collectors Hogwarts Express would be beneficial...!”

Helpful Report

Posted 11 months ago

Dear Steven, Thank you so much for your outstanding 5-star rating of Boxxco! We greatly appreciate your support and are thrilled to hear that you had a positive experience with our company and products. We really value your feedback and suggestions regarding additional picture options for our display cases. Your idea of having a collector's Hogwarts Express case is excellent! We will definitely take it into consideration as we continue to innovate and expand our range of products. Once again, thank you for choosing Boxxco. We look forward to serving you again in the near future!

Posted 11 months ago

“Well made product delivered quickly and safely.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave your 5* review and for your custom!

Posted 1 year ago

“Excellent product! We bought one for the Lego ‘Up House’ and it has a unique floating platform which makes the house really look like it’s flying away with its balloons! And another for the Lego Disney camera. Perfect to display your Lego and other items, keeping them free of dust. Fast delivery and comparatively good value.”

Helpful Report

Posted 1 year ago

Dear Sian, Thank you so much for your fantastic 5-star rating of Boxxco! We greatly appreciate your kind words and are thrilled to hear that you had such a positive experience with our product. It's wonderful to know that our unique floating platform adds an extra touch of magic to your Lego 'Up House', making it look like it's truly soaring away with balloons. We're equally delighted that you found our Boxxco perfect for displaying your Lego Disney camera and other items, while also keeping them dust-free. Our team works hard to ensure fast delivery and provide great value, so it's fantastic to know that we met your expectations in that regard. Thank you once again for your support and for choosing Boxxco. We sincerely value your business and hope to have the opportunity to serve you again in the future. Best regards, The Boxxco Team

Posted 11 months ago

“Great service and product”

Helpful Report

Posted 1 year ago

Dear Clyde,Thank you so much for taking the time to give Boxxco a 5-star rating! We truly appreciate your kind words and positive feedback. It means a lot to us to know that you found our service and product great. At Boxxco, we strive to provide the best experience possible to our valued customers like you. Your satisfaction is our top priority, and we are thrilled to see that we have met your expectations. Once again, we want to express our gratitude for your support and for choosing Boxxco. We look forward to serving you again in the future. Best regards, BOXXCO

Posted 11 months ago

“Really good service, very pleased with my display case. Good customer service. Only thing I would like is a configuration with a door on it, makes for easier access than a lift off design. Very minor but would be good option”

Helpful Report

Posted 1 year ago

Thank you Jack for your 5 star rating of Boxxco! We are glad to hear that you are satisfied with our products and customer service. Thank you for your feedback!

Posted 1 year ago

“My first purchase from Boxxco was an excellent experience. Will be buying for Boxxco again.”

Helpful Report

Posted 1 year ago

Thank you Oliver for the 5 star rating! It was really great to hear that you had a great experience with us. I'm so glad that you enjoyed your first purchase and we look forward to having you back with us. Kind Regards Boxxco

Posted 1 year ago

“Fast delivery. Great product. Recommended and I would buy from again.”

Helpful Report

Posted 1 year ago

Thank you so much for your kind words and for giving us a 5 star rating, David! We are really glad to hear that your experience with us, from fast delivery to great product, was so positive. We appreciate your recommendation and look forward to serving you again in the future! Kind Regards BOXXCO

Posted 1 year ago

“Lovely box to keep my lego in but the only problem was there was a mark on the picture side of it. Maybe next time cover the picture up and make sure there I no marks on them before you send it out.”

Helpful Report

Posted 1 year ago

“Really efficient service, only slight complaint is that the email and parcel shipment were marked as being from Arcola which threw me. I had no idea what the parcel was!”

Helpful Report

Posted 1 year ago

“Item arrived within a week, delayed by one day by the delivery company but not Boxxco’s fault. Instructions could have been a little more descriptive but Hubby worked it out. Looking forward to finishing the Lego and getting it displayed.”

Helpful Report

Posted 1 year ago

Thank you, Mandy, for your 5 star rating! We are happy that your item arrived safely within a week, even with the delay from the delivery company. We apologize that the instructions were a bit difficult to work through, but we are glad that your husband managed to figure it out. We hope you enjoy the finished product and the Lego display! Kind Regards BOXXCO

Posted 1 year ago

“Purchased as a gift so not assembled yet”

Helpful Report

Posted 1 year ago

Thank you, Linda, for giving Boxxco 5 stars! We're so happy to hear that you enjoyed it. Purchased as a gift, so not assembled yet, but we know that it will be a great piece for any home. Thanks again for your kind review! Kind Regards BOXXCO

Posted 1 year ago

“Great products I bought 3 for my nephews birthday he is delighted with them makes his Lego look fantastic will definitely buy again”

Helpful Report

Posted 1 year ago

Thank you, Darren, for your 5-star rating of Boxxco! We are delighted to hear that your nephews are happy with their gifts and that you plan to buy from us again. We look forward to serving you! Kind Regards BOXXCO

Posted 1 year ago

“Arrived in 3 weeks due to the time of year I guess, When it did come the base was out of line and had to be replaced, will arrive in another 2 weeks.”

Helpful Report

Posted 1 year ago

Thank you for rating Boxxco four stars, Graham! We apologize for the delayed shipping due to the time of year. We are doing our best to ensure that your order arrives correctly and as soon as possible. We understand the base was out of line and we are doing our best to replace it as soon as possible. We expect the replacement part to arrive in another two weeks. Once again, we apologize for the inconvenience and thank you for your patience and understanding. Kind Regards BOXXCO

Posted 1 year ago

“I haven't put the display case together yet as it's an xmas prezzie but delivery was very fast, securely packed and after service is very good with numerous follow ups after delivery to check all is ok.”

Helpful Report

Posted 1 year ago

Thanks for your 4 star rating! I'm glad that you were pleased with the delivery being fast and securely packed. It's also great to hear that Boxxco gives good after service with their follow ups! I haven't put the display case together yet as it's an xmas prezzie but I'm sure it will look great when done! Kind Regards BOXXCO

Posted 1 year ago

“Really nice case!”

Helpful Report

Posted 1 year ago

Thanks so much, Alex for your 5-star rating of Boxxco! I'm glad to hear you think it is a really nice case! Kind regards Boxxco

Posted 1 year ago

“Having looked at other Web sites, I chose Boxxco simply because of the price. It was my first time ordering cases and didn't know what to expect. Delivery was a little longer than expected. I ordered two cases and when they arrived, they were flat-packed. I soon worked out what went where and had them assembled in no time. Very well thought out by Boxxco, I'm very impressed with the finished cases. 10 / 10.”

Helpful Report

Posted 1 year ago

Thank you so much, Allan, for your 5-star rating of Boxxco! I am so glad that I chose Boxxco for my cases, especially because of the great price. Although the delivery was a bit slower than expected, I was impressed by how thoughtfully the cases were designed. Assembling them was relatively straightforward too. I am absolutely thrilled with how my cases turned out and I'm beyond satisfied with the 10/10 experience I had. Your rating is very much appreciated! Kind regards Boxxco

Posted 1 year ago

“Outstanding quality highly recommend”

Helpful Report

Posted 1 year ago

Thank you so much, Susan, for the amazing 5 star rating! We are so glad to know that you highly recommend our product for its outstanding quality. Thank you for your support! Kind regards Boxxco

Posted 1 year ago

“Bought two large boxes from boxcoo, Star Wars AT-AT and Hogwarts Express collectors edition. Reasonable delivery time and arrived in perfect condition. Easy to assemble into a solid framed box. Could not be happier!”

Helpful Report

Posted 1 year ago

Thank you for your 5-star review we are extremely happy you were satisfied with your purchase. Kind Regards Boxxco

Posted 1 year ago

“Wanted something to display my builds and came across this site, I've purchased 2 cases now and have been extremely impressed with the quality of the product and especially the thought and care that has gone into cases geared towards specific sets with special cutouts on the base to hold the set in place. I'm looking forward to buying a case for my Lego Titanic next...once I finish the build! My only criticism is the order to point of delivery is not communicated well, in my experience the turnaround time seems to be around 2-4 weeks, I don't mind the wait but I think it would be good if the company sent you an email with an estimate of the delivery date.”

Helpful Report

Posted 1 year ago

Thank you so much for the 5-star rating and for your great feedback! We know a lot of effort goes into your builds so we appreciate that you've been pleased with the quality of our cases and the thought behind them. We thank you for being a loyal customer and we'll certainly look into your suggestion regarding order to point of delivery. We value your opinion and thank you again for being a customer and supporting our mission. Kind Regards BOXXCO

Posted 1 year ago

“Case arrived within the 2 week delivery window, was easy to put together and is the perfect fit for my model. Would definitely buy from them again.”

Helpful Report

Posted 1 year ago

Thanks for the great rating, Daniel! We're glad to hear that your case arrived within the 2-week delivery window and that it was also easy to put together. We're so happy to hear that it's the perfect fit for your model and that you would definitely buy from us again. We really appreciate it! Kind Regards BOXXCO

Posted 1 year ago

Boxxco is rated 4.7 based on 352 reviews