Boxxco Reviews

Name: Boxxco
Address: BOXXCO - ARCOLA PRODUCTS LTD, UNIT N2, Sittingbourne, Kent
Rating: 4.71

4.7 Rating 352 Reviews

93 %

of reviewers recommend Boxxco

4.7

Based on 352 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01795 718121

Email:

SUPPORT@BOXXCO.CO.UK

Location:

BOXXCO - ARCOLA PRODUCTS LTD, UNIT N2,
Sittingbourne
Kent
ME10 2PG

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Boxxco 5 star review on 19th December 2024

194

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price, easy to order and great customer service too.”

Helpful Report

Posted 10 months ago

Dear Ian,Thank you so much for your outstanding 5-star rating of Boxxco! We greatly appreciate your feedback and are delighted to hear that you had a positive experience with us. We take pride in offering a good price for our products, ensuring that our ordering process is easy and convenient. Additionally, providing exceptional customer service is of utmost importance to us. Thank you once again for your kind words. We truly value your support and look forward to serving you again in the future. Best regards, The Boxxco Team

Posted 10 months ago

“Good product as described and delivered in the timeframe advised”

Helpful Report

Posted 10 months ago

Thank you so much for taking the time to give Boxxco a fabulous 5-star rating! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. We are proud to hear that our product met your expectations and was delivered within the advised timeframe. We strive to provide our customers with high-quality products and excellent service, so it's rewarding to know that we hit the mark with you. Thank you once again for your kind words. We value your support and look forward to serving you again in the future! Best regards, Boxxco

Posted 10 months ago

“Received custom display box within just over a week of ordering. Well engineered, fairly easy to assemble and looks great. Fair price for the quality. Responded quickly to my enquiry about timescale. Would definitely buy from them again”

Helpful Report

Posted 10 months ago

Hi James,Thank you so much for taking the time to rate Boxxco with 5 stars! We really appreciate your support and are thrilled to hear about your positive experience. We are glad that you received your custom display box within just over a week of ordering and found it well engineered, fairly easy to assemble, and visually pleasing. We take pride in delivering products of the highest quality at a fair price, and it's great to know that you appreciated the value. We also want to thank you for mentioning our prompt response to your inquiry about timescale. Providing excellent customer service is extremely important to us, and we are pleased that we could assist you efficiently. Once again, thank you for your kind words. We look forward to serving you again in the future! Best regards, Boxxco

Posted 10 months ago

“Bought the one for Ecto 1, brilliant.”

Helpful Report

Posted 10 months ago

Dear Ian,Thank you so much for your fantastic 5-star rating of Boxxco! We truly appreciate your feedback and are thrilled to hear that you had a brilliant experience with our product. Your kind words mean the world to us. Thank you once again for choosing Boxxco, and if there's anything else we can assist you with, please don't hesitate to reach out. We're here to ensure your satisfaction. Best regards, The Boxxco Team

Posted 10 months ago

“Absoloutely brillant producet, really pleased, looking forward to order more displays. Quick delivery, and easy instructions to follow!”

Helpful Report

Posted 11 months ago

Dear Fraser, Thank you so much for giving Boxxco a glowing 5-star rating! We are thrilled to hear that you found our product absolutely brilliant and that you are pleased with your purchase. We are even more delighted to know that you are looking forward to ordering more displays from us. We understand the importance of quick delivery, and we strive to ensure that our customers receive their orders promptly. Additionally, we strive to provide easy-to-follow instructions to make the setup process as smooth as possible. Thank you once again for your wonderful review, Fraser. We truly appreciate your support and look forward to serving you again in the future! Best regards, Boxxco

Posted 11 months ago

“Excellent display cabinets. A little fiddly to put together initially. Managed to slight mark the printed back when one of the sides fell on it. Overall extremely happy with them.”

Boxxco 5 star review on 9th February 2024

Helpful Report

Posted 11 months ago

“Very happy with product which arrived extremely well packaged, Boxxco kept me informed throughout the process. Happy customer!”

Helpful Report

Posted 11 months ago

Dear Stuart,Thank you so much for your fantastic 5-star rating of Boxxco! We greatly appreciate your feedback and are thrilled to hear that you are very happy with the product. Our team takes great pride in ensuring that all our packages are extremely well-packaged to guarantee their safe delivery. We also strive to provide excellent communication throughout the entire process, and we are glad that you felt informed every step of the way. Your satisfaction as a customer is our top priority, and we are delighted to know that we have achieved that with your purchase. Once again, thank you for choosing Boxxco and for being a happy customer! Should you have any further queries or require assistance in the future, please do not hesitate to reach out to us. We look forward to serving you again. Best regards, Boxxco

Posted 11 months ago

“Great product to display appropriate sized Lego”

Helpful Report

Posted 11 months ago

Thank you so much for taking the time to rate Boxxco with five stars! We truly appreciate your positive feedback and are delighted to hear that you had a great experience with our product. "Great product to display appropriately sized Lego." It's wonderful to know that our product has exceeded your expectations and provided you with a great solution for displaying your appropriately sized Lego pieces. We always strive to deliver high-quality products that meet our customer's needs, so your satisfaction is truly a great reward for us. We sincerely hope that you continue to enjoy using our product, and please feel free to reach out to us if you have any further feedback or inquiries. Once again, thank you for choosing Boxxco and for your exceptional rating! Best regards, Boxxco

Posted 11 months ago

“Fantastic display box well made and protects the Lego model, my only complaint would be price?! I would love to buy a case for all my models. But beacaue of price of box and Lego I no longer buy Lego, the last two brought as presents ? If you already own the model and would like to keep it dust free this is the best display case !”

Helpful Report

Posted 11 months ago

Dear Nicholas,Thank you so much for your wonderful 5-star rating of Boxxco! We truly appreciate your support and feedback. We're thrilled to hear that you found our display box fantastic, well-made, and capable of protecting your beloved Lego models. Your satisfaction is our utmost priority, and we take great pride in creating high-quality products. We understand your concern about the price, and we apologize for any inconvenience caused. Please know that we strive to offer competitive prices while maintaining the quality and durability of our display cases. We're sad to hear that the cost of both the box and Lego models has deterred you from purchasing more Legos. We sincerely hope that, in the future, you'll reconsider and find our display cases to be a valuable investment in preserving your Lego collection. Once again, Nicholas, thank you for choosing Boxxco, and we hope to serve you again in the future! Best regards, Boxxco

Posted 11 months ago

“Excellent build quality. Exactly to specification.”

Helpful Report

Posted 11 months ago

Dear Matthew,Thank you so much for giving Boxxco a perfect 5-star rating! We truly appreciate your support and are thrilled to hear about your positive experience with us. It's fantastic to know that our build quality exceeded your expectations and that we were able to deliver exactly what you were looking for. We are committed to maintaining the highest standards in providing our customers with excellent products, and it's great to see that our efforts have paid off. Once again, thank you for your kind words and for choosing Boxxco. We look forward to serving you again in the future! Best regards, Boxxco

Posted 11 months ago

“Delivered around 2 weeks and the box was well packaged. Customer service was fast to reply.”

Helpful Report

Posted 11 months ago

Thank you for taking the time to rate Boxxco with 5 stars! We greatly appreciate your positive feedback and are thrilled to hear that you were satisfied with your experience. We are glad to know that your delivery arrived promptly and that the box was well-packaged to ensure its safety during transit. Our team takes great pride in providing efficient and reliable customer service, and we are glad to hear that our fast replies were able to assist you. Once again, we thank you for your kind words and for choosing Boxxco. We look forward to serving you again in the future. Best regards, Boxxco Team

Posted 11 months ago

“GreatA****”

Helpful Report

Posted 11 months ago

Dear Keith, Thank you so much for your amazing 5-star rating of Boxxco! We truly appreciate your support and are thrilled to know that you had a fantastic experience with us. Your kind words encourage us to keep delivering exceptional service to our customers. As one of our loyal customers, we strive to ensure your satisfaction at all times. Your feedback helps us gauge our performance and motivates us to keep improving. We are grateful for customers like you who recognize our efforts. Once again, thank you for choosing Boxxco and taking the time to leave us such a positive review. We hope to have the pleasure of serving you again in the future! Kindest regards, Boxxco

Posted 11 months ago

“I ordered a box for my Lego Hogwarts Castle. It took a little longer than the one to 2 weeks, but they had said that there may be a delay. I had several scam emails about a delivery so I contacted Boxxoco by email and I had a very prompt reply, reassuring me my parcel would be delivered by DPD they reassure me that the emails I’ve received were not from them and they explained their delivery process. The parcel arrived two days later it was well packed and easy to assemble. It came with everything needed and the end result is brilliant. I would highly recommend this company.”

Helpful Report

Posted 11 months ago

Thank you so much for your glowing 5-star rating of Boxxco! We truly appreciate your kind words and recommendation. We apologize for the slight delay in the delivery of your box for the Lego Hogwarts Castle. We understand how important it is to receive your package promptly and we appreciate your patience. We are glad to hear that you reached out to us regarding the scam emails, and we were able to promptly respond and reassure you that your parcel would be delivered by DPD. Our top priority is ensuring customer satisfaction and maintaining transparency in our delivery process. We are thrilled to know that your parcel arrived just two days later and was well-packed. We aim to provide a hassle-free assembly experience for our customers, and we are glad to hear that you found it easy to assemble. We take pride in delivering everything needed for a seamless and enjoyable experience. Once again, thank you for choosing Boxxco and for your high recommendation. We look forward to serving you again in the future. Best regards, Boxxco

Posted 11 months ago

“Great product”

Helpful Report

Posted 11 months ago

Thank you so much for taking the time to rate Boxxco with 4 stars! We greatly appreciate your feedback and support. It's reviews like yours that motivate us to continuously improve and provide exceptional products and services. We are thrilled to hear that you think our product is great! We put a lot of effort into ensuring that our products meet the highest standards and deliver the best value to our customers. Once again, thank you for your positive rating and kind words. If you have any further suggestions or if there's anything else we can assist you with, please don't hesitate to reach out to us. Best regards, Boxxco

Posted 11 months ago

“Really pleased with the quality of the case for my Lego Lunar Module. I did have some issues with the product but Nico couldn't be more helpful and supportive addressing them.”

Helpful Report

Posted 11 months ago

Dear Ross,Thank you so much for taking the time to leave us a fantastic 5-star review of Boxxco! We greatly appreciate your feedback and are thrilled to hear that you are really pleased with the quality of the case for your Lego Lunar Module. We would also like to express our sincere gratitude for your kind words about Nico. We strive to provide exceptional customer support, and we are delighted to hear that Nico was able to assist you with any issues you had with the product. We will make sure to pass on your commendation to him! Thank you for being a loyal customer of Boxxco. Your support means the world to us, and we look forward to serving you again in the future. Best regards, The Boxxco Team

Posted 11 months ago

“All good many thanks”

Helpful Report

Posted 11 months ago

Thank you very much for awarding Boxxco a magnificent five-star rating! We greatly appreciate your kind words and positive feedback about our services. We look forward to continue serving you in the future and ensuring that your storage and moving needs are met with utmost care and precision. Once again, thank you for choosing Boxxco. Should you have any further inquiries or require assistance, please do not hesitate to reach out to us.

Posted 11 months ago

“Excellent service cases great and art work.”

Helpful Report

Posted 11 months ago

“I have ordered two Lego display cases from Boxxco and have not been disappointed. Great product at a reasonable price. Definitely be ordering more.”

Helpful Report

Posted 11 months ago

Dear Charles,Thank you so much for your outstanding 5-star rating of Boxxco! We sincerely appreciate your support and kind words. We're thrilled to hear that you have ordered two Lego display cases from us and have not been disappointed. It's wonderful to know that our products have met your expectations and provided you with a great experience. At Boxxco, our goal is to offer top-notch products at reasonable prices, and we're glad to hear that you found our Lego display cases to be of great quality and value. We truly value your loyalty as a customer and are grateful for your continued trust in our brand. Once again, thank you for your fantastic review and for being a loyal customer. We look forward to serving you again in the future. If you have any further feedback or inquiries, please don't hesitate to reach out to us. Best regards, BOXXCO

Posted 11 months ago

“Delivery times are long but the boxes are good quality. Website needs some work as it’s very clunky on mobile.”

Helpful Report

Posted 11 months ago

Dear Craig, Thank you for taking the time to rate Boxxco with 4 stars! We truly appreciate your feedback and support. We are glad to hear that you are satisfied with the quality of our boxes. We always strive to provide top-notch products that meet our customers' expectations. We understand your concern about the website's mobile experience, and we apologize for any inconvenience it may have caused. Rest assured that we are actively working on improving and optimizing our website to ensure a smoother user experience for all our customers. We value your business and appreciate your support. If you have any further suggestions or comments, please don't hesitate to reach out. We are here to assist you! Warm regards, The Boxxco Team

Posted 11 months ago

“Fantastic quality and makes my Lego look amazing!”

Helpful Report

Posted 11 months ago

Dear Elizabeth,Thank you so much for your stellar 5-star rating of Boxxco! We truly appreciate your feedback and are thrilled to hear that you're satisfied with our products. We couldn't agree more with your statement "Fantastic quality and makes my Lego look amazing!" It's fantastic to know that our packaging has enhanced your Lego collection and brought out its true glory. We're grateful to have you as a satisfied customer, and we look forward to serving you with more exceptional products in the future. If you need any assistance or have any further feedback, please don't hesitate to reach out. Thanks again for your glowing review! Warm regards, The Boxxco Team

Posted 11 months ago

Boxxco is rated 4.7 based on 352 reviews