Boxxco Reviews

Name: Boxxco
Address: BOXXCO - ARCOLA PRODUCTS LTD, UNIT N2, Sittingbourne, Kent
Rating: 4.74

4.7 Rating 508 Reviews

94 %

of reviewers recommend Boxxco

4.7

Based on 508 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01795 718121

Email:

SUPPORT@BOXXCO.CO.UK

Location:

BOXXCO - ARCOLA PRODUCTS LTD, UNIT N2,
Sittingbourne
Kent
ME10 2PG

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271

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Waited an age for the arrival of the Saturn V cabinet. More attention should be given to the instructions, perhaps specific to the actual purchase. Also, it should be made clearer to remove ALL protective plastic covers and not just the obvious ones. Their customer service is quick to respond and helpful.”

Helpful Report

Posted 1 month ago

“Took 3weeks from ordering to delivery but very well packaged, Flat packed and looks good quality. I ordered 2 boxes. They are both for a gift so I won’t be making the boxes up myself but think my Daughter will love the display boxes.”

Helpful Report

Posted 1 month ago

Dear Valued Customer, Thank you for your wonderful 5-star review of Boxxco! We’re delighted to hear that the delivery met your expectations and that the packaging was to your liking. It’s fantastic to know that you’re gifting our display boxes and that you think your daughter will love them! Your kind words truly mean a lot to us, and we appreciate your support. We can’t wait to hear how she enjoys her new display boxes! Best wishes, The Boxxco Team

Posted 1 month ago

“Since I started using Boxxco I have been impressed with the quality of the cases and the customer service provided. I have only had to email customer support once (My Rivendell case was damaged on the front panel) to see if it was possible to get a spare panet withouth buying the whole case again. Thanks to Nicola, who informed me that it was possible, I got a new panel very quickly, meaning I didn't have to buy a while new case. I will be usisng Boxxco for all my future purchases (I have recommended them to my friends for their dispalys). Investing in a Lego set is expensive, so why wouldn't you want to protect the set and make it look great at the same time.”

Helpful Report

Posted 1 month ago

Dear Ben, Thank you for your wonderful 5-star review of Boxxco! We’re thrilled to hear that you’ve been impressed with the quality of our cases and our customer service. It’s great to know that Nicola was able to assist you promptly with your needs for the Rivendell case – we pride ourselves on making sure our customers are taken care of! We appreciate your recommendation to your friends and are honored to be your go-to choice for protecting and displaying your LEGO sets. Your support truly means a lot to us, and we can’t wait to assist you with your future purchases! Best wishes, The Boxxco Team

Posted 1 month ago

“Cases arrived really quickly. My partner put them together without any issues. This will be my go to for my next case…Jaws…. Thanks”

Helpful Report

Posted 1 month ago

Dear Dawn, Thank you for your amazing 5-star review of Boxxco! We’re so pleased to hear that your cases arrived quickly and that your partner had no trouble putting them together. It’s wonderful to know our products are becoming your go-to choice! We truly appreciate your support and can't wait to assist you with your next case, Jaws. Best wishes, The Boxxco Team

Posted 1 month ago

“Excellent product well made and easy to assemble. Would recommend you will not be disappointed.”

Helpful Report

Posted 1 month ago

Dear Valued Customer, Thank you for your fantastic 5-star review of Boxxco! We’re delighted to hear that you found our product well-made and easy to assemble. Your recommendation means so much to us, and we’re confident that others will enjoy it just as much as you have. We truly appreciate your support and look forward to serving you in the future! Best wishes, The Boxxco Team

Posted 1 month ago

“The website and how the payment went through was what made me believe that this website was trustworthy, and the reviews showed me that this company was going to be a beneficial one for me with the lego display cases.”

Helpful Report

Posted 1 month ago

Dear Joe, Thank you for your outstanding 5-star review of Boxxco! We're thrilled to hear that our website and the payment process gave you confidence in our trustworthiness. It’s great to know that our customer reviews played a part in your decision, and we’re excited to provide you with beneficial solutions for your LEGO display cases. Your support means the world to us, and we look forward to serving you again in the future! Best wishes, The Boxxco Team

Posted 1 month ago

“My box arrived within the time specified, very well packaged so no damage. The boxes are the exact size for the Lego build and the free built sticker makes them complete. I have already placed my next order and will be making more as we build.”

Helpful Report

Posted 1 month ago

Dear Allison, Thank you for your wonderful 5-star review of Boxxco! We're thrilled to hear that your box arrived on time and in perfect condition. It's fantastic that the sizes are spot on for your LEGO builds, and we're glad you enjoyed the added sticker—it really ties everything together! Your repeat order is the best compliment we could ask for, and we can't wait to support you on your building journey. Best wishes, The Boxxco Team

Posted 1 month ago

“Excellent product. Came we'll packed. Only downside is the screws. Why flat heads? Makes it fiddly. Use Philips PH heads. Flat heads went out of fashion years ago. I fitted all the joining blocks to the perspex first. Did not need anyone else to help that way.”

Helpful Report

Posted 1 month ago

Dear David, Thank you for your thoughtful 4-star review of Boxxco! We're glad to hear that you found our product to be excellent and well-packed. Your feedback about the screws is greatly appreciated, and we understand how the flathead design can be a bit fiddly. We'll definitely take your suggestion into consideration for future improvements. It's fantastic that you managed to fit all the joining blocks to the perspex on your own—what a great way to tackle the assembly! Your insights are invaluable to us, and we look forward to continuing to provide you with quality products. Best wishes, The Boxxco Team

Posted 1 month ago

“I have used the bespoke version of the product to protect a scale model of my boat which I have been building from scratch over the winter months for several years past. I am most impressed with the accuracy and fine cutting of the panels...so much better than I could achieve with my hand tools. Thank you so much.”

Boxxco 5 star review on 4th February 2025

Helpful Report

Posted 1 month ago

Dear Anthony, Thank you for your glowing 5-star review of Boxxco! We're absolutely delighted to hear that our bespoke product has done such a fantastic job protecting your scale model boat. It's wonderful to know that our precision cutting has made a difference for your project, especially after all the time and effort you've put into building it. Your kind words truly motivate us to keep delivering quality products, and we're here to support you with all your future endeavors. Best wishes, The Boxxco Team

Posted 1 month ago

“4 weeks to deliver, two failed delivery dates passed to then be told wrong courier picked it up. Poor customer service for an expensive flimsy case. Arrived with damaged fixings which took another 4 days to arrive before I could finish building case.”

Helpful Report

Posted 1 month ago

“From purchase to delivery fantastic. Great strong product.”

Helpful Report

Posted 1 month ago

Dear Alan, Thank you for your amazing 5-star review of Boxxco! We're thrilled to hear that you had a fantastic experience from purchase to delivery, and we appreciate your compliments about our strong products. Your satisfaction means a lot to us, and we're here to provide top-notch solutions in the future! Best wishes, The Boxxco Team

Posted 1 month ago

“I would highly recommend Boxxco. This was my second purchase. Perfect for Lego Technic. The cars look great and no longer under a layer of dust.”

Helpful Report

Posted 1 month ago

Dear Tanya, Thank you so much for your fantastic 5-star review of Boxxco! We're delighted to hear that you found our products perfect for your LEGO Technic collection. It's great to know that your cars not only look amazing but are also protected from dust—they deserve to be showcased beautifully! Your recommendation means the world to us, and we’re excited to have you as a returning customer. We look forward to serving you again soon! Best wishes, The Boxxco Team

Posted 1 month ago

“Thank you. Everything was what i ordered, quality and product fantastic.”

Helpful Report

Posted 1 month ago

Dear Stewart, Thank you for your amazing 5-star review of Boxxco! We’re delighted to hear that everything you ordered met your expectations and that you found the quality to be fantastic. Your satisfaction is our top priority, and we appreciate your kind words. We look forward to serving you again soon! Best wishes, The Boxxco Team

Posted 1 month ago

“Always great quality”

Helpful Report

Posted 1 month ago

Dear Peter, Thank you for your fantastic 5-star review of Boxxco! We’re thrilled to hear that you consistently enjoy our great quality. Your support means so much to us, and it’s our commitment to maintain the high standards our customers expect. We appreciate you taking the time to share your feedback and look forward to serving you again soon! Best wishes, The Boxxco Team

Posted 1 month ago

“These cases are really well made and keep the lego models clean and safe the optional backgrounds really make the models pop”

Helpful Report

Posted 1 month ago

Dear Stuart, Thank you for your fantastic 5-star review of Boxxco! We're thrilled to hear that you find our cases well-made and effective in keeping your LEGO models clean and safe. It's great to know that the optional backgrounds enhance the overall display and make your models truly stand out. Your satisfaction means everything to us, and we can’t wait to serve you again in the future! Best wishes, The Boxxco Team

Posted 1 month ago

“Good box and arrived well packaged in delivery timeframe”

Helpful Report

Posted 1 month ago

Dear Sam, Thank you for your fantastic 5-star review of Boxxco! We're delighted to hear that your box arrived well packaged and within the expected delivery timeframe. Your satisfaction is our top priority, and it’s wonderful to know we met your expectations. We appreciate your support and hope to serve you again soon! Best wishes, The Boxxco Team

Posted 1 month ago

“Beautiful display, keeps it dust free and feels stronger than a competitor. Arrived on time”

Helpful Report

Posted 1 month ago

Dear Alan, Thank you so much for your fantastic 5-star review of Boxxco! We're delighted to hear that you love the beautiful display and appreciate the dust-free feature. It's always rewarding to know our products feel sturdier than competitors. We’re also glad to hear your order arrived on time! Your satisfaction is our top priority, and it means a lot to us. Looking forward to serving you again in the future! Best wishes, The Boxxco Team

Posted 1 month ago

“Delivery was within the time expected. Item was well wrapped and arrived undamaged in transit. Unfortunately the two printed panels were both scratched. Boxxco responded to my email next day and promised to send replacements. At the time of writing this review I haven't received the replacement panels but confident I will.”

Helpful Report

Posted 1 month ago

“Boxes were very nice and easy to put together. Love them”

Helpful Report

Posted 1 month ago

Dear Rita, Thank you so much for your wonderful 5-star review of Boxxco! We're delighted to hear that you found our boxes nice and easy to assemble. Your satisfaction truly makes our efforts worthwhile, and we appreciate your support! We’re here for you whenever you need more boxes in the future. Best wishes, The Boxxco Team

Posted 1 month ago

“The package arrived well wrapped and safely, and the display case is perfect - really good quality. There's a knack to assembling them - make sure the four sides are the right way up, but it is all very easy. A good product :-)”

Helpful Report

Posted 1 month ago

Dear Robert, Thank you for your fantastic 5-star review of Boxxco! We're delighted to hear that your package arrived safely and that you’re pleased with the quality of the display case. It's great to know you found the assembly straightforward—those little tips really do make a difference! We appreciate your support and look forward to providing you with more excellent products in the future. Best wishes, The Boxxco Team

Posted 1 month ago

Boxxco is rated 4.7 based on 508 reviews