Boxxco Reviews

Name: Boxxco
Address: BOXXCO - ARCOLA PRODUCTS LTD, UNIT N2, Sittingbourne, Kent
Rating: 4.73

4.7 Rating 318 Reviews

94 %

of reviewers recommend Boxxco

4.7

Based on 318 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01795 718121

Email:

SUPPORT@BOXXCO.CO.UK

Location:

BOXXCO - ARCOLA PRODUCTS LTD, UNIT N2,
Sittingbourne
Kent
ME10 2PG

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Boxxco 5 star review on 21st October 2024

187

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great display cases that are very well made and good quality. The one downside would be lack of assembly instructions for internal stands, but managed to work it out - with a bit of help from customer service! :) And a special thanks to Customer Service. They responded to my questions promptly and were very helpful - a pleasant surprise these days.”

Helpful Report

Posted 7 months ago

Thank you so much for your fantastic 5-star rating of Boxxco! We are thrilled to hear that you are satisfied with our great display cases, as well as the excellent quality. We apologize for any inconvenience caused by the lack of assembly instructions for the internal stands, but we're glad to know that you were able to figure it out with a little help from our dedicated customer service team. We truly appreciate your kind words about our customer service. It's always our goal to provide prompt responses and helpful assistance, so we're delighted that we could pleasantly surprise you in this day and age. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us. Thanks again for choosing Boxxco, and we hope to serve you again soon!

Posted 7 months ago

“Easy to use site, clear emails with updates on delivery process”

Helpful Report

Posted 7 months ago

Thank you so much for your wonderful 5-star rating of Boxxco! We truly appreciate your kind words and recommendation. We pride ourselves on providing an easy-to-use site and ensuring clear communication throughout the delivery process. Your feedback about our clear emails with updates on the delivery process is much appreciated. Thank you once again for choosing Boxxco. We hope to continue serving you in the future and exceeding your expectations. Warm regards, Boxxco

Posted 7 months ago

“Purchased a few items so far. Very happy so far and will be buying more in the near future.”

Helpful Report

Posted 7 months ago

Dear Emanuel, Thank you so much for the fantastic 5-star rating of Boxxco! We truly appreciate your support and are thrilled to hear that you're enjoying your purchases. The fact that you're very happy with our products so far means a lot to us. We're absolutely delighted to have you as a loyal customer and we can't wait to assist you with your future purchases. We always strive to provide you with the best quality and service. Thank you once again for choosing Boxxco, and we look forward to serving you again soon! Best regards, Boxxco

Posted 7 months ago

“delivered well packed and on time as ever”

Helpful Report

Posted 7 months ago

Dear Peter, Thank you so much for your outstanding 5-star rating of Boxxco! We greatly appreciate your support and are thrilled to hear that our service has consistently met your expectations. We're delighted to know that your recent delivery was well-packed and arrived on time, as always. Our team takes immense pride in ensuring the utmost care in handling and delivering your packages promptly. We sincerely value your loyalty as a customer, and we're committed to continuing to provide you with the highest level of service. Please don't hesitate to reach out if you ever need any assistance or have any feedback to share. Thank you again for your exceptional rating, and we look forward to serving you in the future! Warm regards, Boxxco

Posted 7 months ago

“Great Product Great Service Great Price”

Helpful Report

Posted 7 months ago

Dear Paul,Thank you so much for taking the time to leave us a 5-star rating for Boxxco! We truly appreciate your support and are thrilled to receive your positive feedback. "Great Product, Great Service, Great Price" perfectly encapsulates our commitment to providing exceptional quality, reliable service, and competitive pricing to our valued customers like you. We are grateful for your loyalty and trust in our brand. Thank you once again for choosing Boxxco as your preferred provider. We look forward to serving you again soon! Warm regards, Boxxco

Posted 7 months ago

“A well-made product, the instructions were clear and precise which made it extremely easy to put together. While I was choosing my display case, I had several questions which were answered by the customer service team quickly, I would recommend Boxxco to anyone. Incredibly happy with the product and the customer service.”

Helpful Report

Posted 7 months ago

Dear Neil, Thank you so much for your amazing 5-star rating of Boxxco! We are thrilled to hear that you found our product well-made and easy to assemble. Our team strives to provide clear and precise instructions to ensure a hassle-free experience for our customers. We are also delighted to know that our customer service team was able to assist you promptly and effectively with any inquiries you had while selecting your display case. Your recommendation means the world to us! We take pride in delivering both excellent products and top-notch customer service, and we are overjoyed that you are incredibly happy with your purchase. Should you ever need any further assistance, please do not hesitate to reach out. We look forward to serving you again in the future! Best regards, The Boxxco Team

Posted 7 months ago

“Really pleased with Boxxco. This was an impressive display case which was simple to assemble, and even came with a mini-screwdriver in case you didn't have one at home. It's fairly sturdy, and the case is easy to remove from the base to get access to the Lego inside. It all came well packed with peel away coverings on all the plastic so there was no scuffing or scratching. I would definitely use again and have no qualms in recommending them.”

Helpful Report

Posted 7 months ago

Thank you so much for your glowing 5-star review of Boxxco! We truly appreciate your kind words and are thrilled to hear that you were pleased with your display case. We take pride in providing simple and hassle-free assembly, and we're glad that you found it easy to put together. It's great to know that you also found the case to be sturdy and user-friendly, allowing for easy access to your Lego collection. Our team takes great care in packaging our products to ensure they arrive in pristine condition, so we're glad to hear that everything arrived well-packed and protected. Thank you for choosing Boxxco, and we're delighted to hear that you would use our services again and recommend us without hesitation. We look forward to serving you again in the future!

Posted 7 months ago

“Arrived well packed to avoid any damage. Good quality product easily assembled. Good communication as to who would be and when it would be delivered.”

Helpful Report

Posted 7 months ago

Dear Jynette, Thank you so much for your fantastic 5-star rating of Boxxco! We really appreciate your support and are thrilled to hear that you had a great experience with us. We're delighted to know that your order arrived well-packed, ensuring that your product was protected from any damage. It's always our priority to provide high-quality items that are easily assembled, and we're glad that your purchase met your expectations. We also take pride in our communication with you, ensuring that you were informed about the delivery process and who would be delivering your order. We understand the importance of keeping our customers informed every step of the way. Thank you once again for choosing Boxxco and for being a loyal customer. We sincerely value your trust in our products and services. If you need any further assistance or have any questions, please feel free to reach out to us. We're always here to help. Best regards, Boxxco

Posted 7 months ago

“Outstanding company, great communication, and fantastic selction of goods.”

Helpful Report

Posted 7 months ago

Dear Richard,Thank you so much for your fantastic review and the amazing 5-star rating of Boxxco! We truly appreciate your kind words and are thrilled to hear that you found us to be an outstanding company with great communication and a fantastic selection of goods. Your positive feedback means everything to us, and we will continue working hard to ensure that we always meet and exceed your expectations. If you ever need any assistance or have any questions, please don't hesitate to reach out to us. Once again, thank you for choosing Boxxco and for taking the time to share your wonderful experience. We look forward to serving you again in the future. Best regards, Boxxco

Posted 7 months ago

“Brilliant! Bit fiddly to put together but it is really great quality.”

Helpful Report

Posted 7 months ago

Dear Tim,Thank you so much for your amazing 5-star rating of Boxxco! We truly appreciate your support and feedback. We are thrilled to hear that you find our product to be of great quality. We understand that it may be a bit fiddly to put together, but we believe that the end result is truly brilliant. Your satisfaction is our top priority, and we are grateful for your kind words. If you have any further questions or need any assistance, please do not hesitate to reach out. We look forward to serving you again in the future! Best regards, Boxxco

Posted 7 months ago

“Perfect 👌”

Helpful Report

Posted 7 months ago

Thank you so much for taking the time to rate and review Boxxco! We truly appreciate your kind words and giving us a perfect 5-star rating. Your satisfaction is our ultimate goal, and we are delighted that you had such a positive experience with our services. We strive to provide exceptional storage solutions, and it is fantastic to hear that we have met your expectations. Once again, thank you for your support and for choosing Boxxco for your storage needs. We look forward to serving you again in the future! Perfect 👌 Warmest regards, Boxxco

Posted 7 months ago

“Great quality products. Display cases are sturdy and well made. Best company in the market for lego display cases. 😁”

Helpful Report

Posted 7 months ago

Thank you so much, Rui, for your fantastic 5-star rating of Boxxco! We greatly appreciate your kind words and are thrilled to hear that you find our display cases to be of great quality and well made. We take pride in being the best company in the market for Lego display cases! 😁Your ongoing loyalty means the world to us, and we are grateful to have you as a valued customer. We will continue to strive to provide you with top-notch products and excellent service. Thank you once again for your support, and please don't hesitate to reach out if you need anything.

Posted 7 months ago

“Excellent, high quality.”

Helpful Report

Posted 7 months ago

Thank you so much for taking the time to rate Boxxco with five stars! Your support and positive feedback mean a lot to us. We are thrilled to hear that you found our services excellent and high quality. At Boxxco, our main goal is to provide exceptional service and deliver a top-notch experience to our customers. Your kind words reassure us that we are on the right track, and they serve as a great motivation for our team. We appreciate your trust in Boxxco, and we look forward to serving you again in the future. If you ever need any assistance or have any further feedback, please don't hesitate to reach out to us. Kind regards, Boxxco

Posted 7 months ago

“Bespoke size case arrived within the time frame. Extremely well packaged and easy to assemble.”

Helpful Report

Posted 7 months ago

Dear Simon, Thank you so much for your outstanding 5-star rating of Boxxco! We appreciate your continuous support and loyalty as a customer. We are thrilled to hear that your bespoke size case arrived within the specified time frame and that it was extremely well packaged. We take great pride in ensuring that our products are delivered safely and securely to our valued customers. Moreover, we are delighted to know that the assembly process was a breeze for you. We strive to make every aspect of our customers' experience as convenient and effortless as possible. Once again, thank you for your kind words and for being a loyal member of the Boxxco community. We look forward to serving you with top-notch products and services in the future. Warm regards, Boxxco

Posted 7 months ago

“I have to say I couldn't be happier with boxxco, the quality of their cases is absolutely top notch and they have little fitments or cutouts on the base so that you know exactly where the Legos go in and it holds it firm, I have among many the Hogwarts big castle and there's cutouts so the castle fits perfectly in, absolutely amazing attention to detail and it looks absolutely fantastic as do all my other displays from them, the printed backgrounds are fantastic and really add to the display and they are a very very good price compared to competitors, I couldn't recommend this company enough.”

Helpful Report

Posted 7 months ago

Dear Daniel,Thank you so much for your enthusiastic 5-star rating of Boxxco! We truly appreciate your kind words about the quality of our cases and the attention to detail we put into creating them. It's fantastic to hear that our cases hold your Lego sets firmly in place and that the cutouts are perfectly fitted for your Hogwarts big castle and other displays. We're thrilled that our printed backgrounds are enhancing your displays as well. Your continued support as a loyal customer means the world to us. We are grateful for your recommendation of our company and for considering us as your go-to display solution. If there is anything else we can assist you with, please do not hesitate to let us know. Thank you once again, Daniel, and have a fantastic day! Best regards, The Boxxco Team

Posted 7 months ago

“Overall i would say that I'm pleased with the product, but also a little disappointed with two things for the cost, but I'll start with the positive. It took a week or so for my order to arrive and it was packaged very professionally, with no way the panels could get scratched, bent or chipped. It was easy to construct and the custom insert for my set fit perfectly. I had opted for the additional printed background, which i didn't realise was actually printed into the back plate. Unfortunately this print has three 2mm imperfections where you can see straight through in places that are obvious, not ideal for a premium product. I also would have liked the option to use the case with and without the print, which was not clear in the options. The second really small issue is how careful you need to be with the screws, don't over tighten at fear of cracking the panel, just a bit of advice. All that said it's an excellent product that has crystal clear, high grade panels that fit together perfectly, and it looks great as a display piece.”

Helpful Report

Posted 7 months ago

“Arrived quickly and well packaged, looks great on display, many thanks!”

Helpful Report

Posted 7 months ago

Thank you so much for your outstanding 5-star rating of Boxxco! We truly appreciate your support and taking the time to leave such positive feedback. It's fantastic to hear that your order arrived quickly and was well-packaged. We're thrilled to know that the product looks great on display. Thank you once again, and we are grateful for your trust and support. Many thanks!

Posted 7 months ago

“Excellent product I love the connectors it certainly makes joining the panels easy and accurate. Highly recommended”

Helpful Report

Posted 7 months ago

Dear Mike, Thank you so much for your amazing 5-star rating of Boxxco! We truly appreciate your support and are thrilled to hear that you had a great experience with our products. We completely agree that our connectors make joining the panels easy and accurate, and we're glad to know that you love them too. Your recommendation means the world to us! Once again, thank you for your kind words and for choosing Boxxco. We look forward to serving you in the future. Best regards, Boxxco

Posted 7 months ago

“2nd time ordering from Boxxco and very good quality Lego display cases, no missing or incorrect panels and very well packaged so no damaged panels either. Will definitely keep ordering my display cases from Boxxco, when built the cases lift off the base plate very easily allowing access to my Lego if needed. Delivery was within the 2 weeks stated.”

Helpful Report

Posted 7 months ago

Dear Stuart, Thank you so much for your amazing 5-star rating of Boxxco! We greatly appreciate your continued support and loyalty as a customer. We are thrilled to hear that you have enjoyed our Lego display cases once again. It makes us proud to know that our products have met your expectations in terms of quality and packaging. We understand how important it is to receive the correct panels without any damage, and we strive to provide a seamless experience for our customers. It's fantastic to hear that you find our display cases user-friendly, with easy access to your Lego creations when needed. We take pride in designing our cases with functionality in mind. Lastly, we would like to express our gratitude for your patience with the delivery time. We always strive to adhere to our stated timelines and ensure that your orders reach you in a timely manner. Thank you again for your positive feedback. We truly appreciate your continued support, and we look forward to serving you in the future. Best regards, The Boxxco Team

Posted 7 months ago

“It it exactly what I wanted. My daughter will love it”

Helpful Report

Posted 7 months ago

Dear Melanie,Thank you so much for your amazing 5-star rating of Boxxco! We truly appreciate your kind words and we are thrilled to hear that our service was exactly what you wanted. It brings us immense joy to know that your daughter will love it too. We are committed to providing exceptional experiences to all our customers, and your appreciation motivates us to continue delivering the best service possible. Should you have any further questions or require assistance in the future, please don't hesitate to reach out. Thank you once again for choosing Boxxco! Best Regards, Boxxco

Posted 7 months ago

Boxxco is rated 4.7 based on 318 reviews