Boxxco Reviews

Name: Boxxco
Address: BOXXCO - ARCOLA PRODUCTS LTD, UNIT N2, Sittingbourne, Kent
Rating: 4.73

4.7 Rating 452 Reviews

94 %

of reviewers recommend Boxxco

4.7

Based on 452 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01795 718121

Email:

SUPPORT@BOXXCO.CO.UK

Location:

BOXXCO - ARCOLA PRODUCTS LTD, UNIT N2,
Sittingbourne
Kent
ME10 2PG

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Boxxco 5 star review on 21st February 2025

243

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service - My order was dispatched and delivered promptly. The display case itself is very good quality, easy to assemble, and even came with a mini-screwdriver to help with the assembly. I am very impressed, thank you.”

Helpful Report

Posted 5 months ago

Dear Daniel,Thank you so much for taking the time to rate Boxxco with 5 stars! We greatly appreciate your feedback and are thrilled to hear about your positive experience with our service. We are glad that your order was dispatched and delivered promptly. At Boxxco, we strive to ensure efficient and fast deliveries for our customers. Moreover, we are delighted to know that you are satisfied with the quality of our display case. We put a lot of effort into making sure that our products meet the highest standards of quality and durability. It's wonderful to hear that assembling the display case was easy for you, and we're glad the mini-screwdriver included in the package was helpful. Thank you once again for your kind words and for choosing Boxxco. We look forward to serving you again in the future! Best regards, Boxxco

Posted 4 months ago

“I was really impressed with the product quality and ease of assembly. The cover was very well packaged with plenty of bubble wrap. Unfortunately one of the corners of the base was broken in transit. On contacting the support team a replacement base was manufactured and dispatched the next day. I can't recommend the company enough.”

Helpful Report

Posted 5 months ago

Dear Christopher,Thank you so much for your wonderful 5-star rating of Boxxco! We truly appreciate your support and are thrilled to hear that you were impressed with our product quality and ease of assembly. We pride ourselves on delivering top-notch packaging solutions and ensuring our customers have a seamless experience. We are sorry to hear about the broken corner of the base during transit. However, we are delighted to know that our support team promptly attended to your issue and efficiently arranged a replacement base for you, which was dispatched the very next day. We always strive to go above and beyond to provide exceptional customer service, and your positive feedback motivates us further. Thank you once again for your kind words and recommendation. We are truly grateful for your trust in Boxxco, and we look forward to serving you in the future. Warm regards, Boxxco

Posted 4 months ago

“Ordered a bespoke display case and are absolutely delighted with it. Beautifully made and so well engineered. Great packaging and fast service. Would certainly use again and would thoroughly recommend. Many thanks”

Helpful Report

Posted 5 months ago

Thank you so much for taking the time to give Boxxco a 5-star rating! We truly appreciate your feedback and are thrilled to hear that you are absolutely delighted with the bespoke display case you ordered. We take pride in our craftsmanship and engineering, so it's wonderful to know that you found it beautifully made and well-engineered. Our team always ensures that each product is carefully packaged to ensure its safe delivery. We're glad you appreciated our fast service. Thank you for your recommendation, and we look forward to serving you again in the future. Many thanks!

Posted 4 months ago

“Great service and well packaged. Will definitely order from you again.”

Helpful Report

Posted 6 months ago

Thank you so much, Clare, for the wonderful 5-star rating of Boxxco! We greatly appreciate your positive feedback. We strive to provide great service and ensure that our products are well packaged for a hassle-free experience. Your kind words truly mean a lot, and we look forward to serving you again in the future. Thank you for choosing Boxxco!

Posted 4 months ago

“Excellent product and service! Would buy from Boxxco again.”

Helpful Report

Posted 6 months ago

Thank you so much for your outstanding 5-star rating of Boxxco! We truly appreciate your support and are thrilled to hear that you found our product and service to be excellent. Your kind words mean the world to us. We would be more than happy to assist you again in the future. Thank you for choosing Boxxco!

Posted 4 months ago

“Class product, looks amazing Customer service is amazing to”

Helpful Report

Posted 6 months ago

Dear James,Thank you so much for your outstanding 5-star rating of Boxxco! We are truly grateful for your kind words and continuous support. "Class product, looks amazing" - your appreciation for the quality and aesthetics of our products means a lot to us! We strive to deliver top-notch items that exceed expectations. Furthermore, we are thrilled that you find our customer service amazing! Providing exceptional assistance and ensuring your satisfaction are our top priorities. Once again, thank you for your loyalty as a customer. Your ongoing support means the world to us. If you ever need anything, please don't hesitate to reach out. We'll be more than happy to assist you. Warm regards, Boxxco

Posted 4 months ago

“Great postage quick and well packed”

Boxxco 5 star review on 19th August 2024

Helpful Report

Posted 6 months ago

Dear Steph,Thank you so much for taking the time to rate Boxxco with 5 stars! We truly appreciate your support and are thrilled to hear that you had a great experience with us. We're especially glad that our postage service met your expectations and that your items were delivered quickly and well-packed. Providing excellent shipping and handling is always a top priority for us. Once again, thank you for your kind words and for choosing Boxxco. We hope to serve you again in the future! Best regards, The Boxxco Team

Posted 4 months ago

“Amazing quality well thought out display cases for your collection thank you”

Helpful Report

Posted 6 months ago

Dear Andy,Thank you so much for your amazing 5-star rating of Boxxco! We are thrilled to hear that you are satisfied with our products. Your support and loyalty as a customer mean a lot to us. We take pride in providing amazing quality, well-thought-out display cases for your collection. Your kind words encourage us to continue delivering the best products and services to our customers. Thank you once again for choosing Boxxco as your preferred choice. We truly appreciate your loyalty and look forward to serving you again in the future. Best regards, BOXXCO

Posted 4 months ago

“I received a large display case for my Lego titanic model for my birthday from my wife. It was very well packaged but unfortunately when I unpacked it a piece had a corner broken off it. When I contacted BOXXCO they said they had a 48 hours returns for damage policy and I would need to purchase a replacement at a cost £30. This I did but the replacement part did not have the holes required and after contacting BOXXCO again I was sent a second replacement part. I was disappointed by their damage policy as I later found out it is contrary to the Consumer’s Act and I was entitled under law to replacement at no cost to myself. I will not purchase from BOXXCO agin as their are much better alternatives on the market”

Helpful Report

Posted 6 months ago

“These boxes are amazing. I’ve bought 2 now for my husbands Lego. Will definitely be buying a third once he’s built the telephone box.”

Helpful Report

Posted 6 months ago

Thank you so much, Elizabeth, for giving Boxxco a wonderful 5-star rating! We truly appreciate your kind words and are delighted to hear that you find our boxes amazing. We're thrilled to be a part of organizing your husband's Lego collection, and we're even more excited that you're planning to purchase a third box once he completes the telephone box build. If you ever need any more boxes or assistance, please don't hesitate to reach out. Happy organizing!

Posted 4 months ago

“l Thank you”

Helpful Report

Posted 6 months ago

Dear Tim,Thank you so much for your outstanding 5-star rating of Boxxco! We truly appreciate your support and are thrilled to have you as a loyal customer. Your positive feedback is incredibly valuable to us, and it motivates us to continue delivering exceptional service. Once again, thank you for choosing Boxxco. We look forward to serving you again in the future! Best regards, BOXXCO

Posted 4 months ago

“Very please with the item that I brought nice case”

Helpful Report

Posted 6 months ago

Dear Stephen,Thank you so much for your wonderful 5-star rating and for taking the time to review Boxxco. We really appreciate your support! We are thrilled to hear that you are very pleased with the item you purchased and that you find the case nice. It was a pleasure serving you, and we're glad that we could meet your expectations. If you ever need anything in the future or have any questions, please don't hesitate to reach out to us. We're here to assist you to the best of our abilities. Thank you once again for choosing Boxxco! Best regards, BOXXCO

Posted 4 months ago

“It was easy to order bespoke sizes. It arrived promptly and suitably wrapped. It was easy to assemble. It was better value than some alternatives. Full marks”

Helpful Report

Posted 6 months ago

Dear Danilo,Thank you so much for your outstanding 5-star rating of Boxxco! We truly appreciate your support and are thrilled to hear about your positive experience. We're glad to know that it was easy to order bespoke sizes and that your order arrived promptly and suitably wrapped. It's also great to hear that the assembly process was a breeze for you. Additionally, we're delighted that you found our products to be better value compared to other alternatives. Your kind words mean a lot to us, and we couldn't be happier that we met your expectations. Full marks indeed! Thank you again for choosing Boxxco. We look forward to serving you again in the future! Best regards, BOXXCO

Posted 4 months ago

“Ordered a back scenery for my McClaren race car display case, I was well informed of its transit and arrival date. The item was packed securely, identified as fragile. Excellent service”

Helpful Report

Posted 6 months ago

Thank you so much for your fantastic 5-star rating of Boxxco, Robert! We greatly appreciate your kind words and feedback. We're thrilled to hear that you had a positive experience while ordering a back scenery for your McClaren race car display case. It's wonderful to know that you were well informed about its transit and arrival date. Our team takes great care in securely packing fragile items like yours to ensure they arrive in pristine condition. We're glad to hear that our service surpassed your expectations. Thank you again for choosing Boxxco, and we hope to assist you with any future needs!

Posted 4 months ago

“Came across this company by accident and Im so glad I did. Great well made products at resonable prices and wicked fast shipping! Thanks everyone at BOXXCO! Ill be back for more in the near future.”

Helpful Report

Posted 6 months ago

Dear Terry, Thank you so much for awarding Boxxco with a fantastic 5-star rating! We really appreciate your kind words and are thrilled to hear that you stumbled upon our company by accident and had such a positive experience with us. We take pride in offering great, well-made products at reasonable prices, and we're glad that you found our shipping to be wicked fast! Our team at Boxxco is grateful for your support and we can't wait to have you back for more in the near future. Once again, thank you for choosing Boxxco and for taking the time to leave us such a wonderful review. We look forward to serving you again soon! Best regards, The Boxxco Team

Posted 4 months ago

“Amazing quality unfortunately I had one small issue I lost one of the screws so in future woukd be handy to provide extra screws I love the way your cases display the lego”

Helpful Report

Posted 6 months ago

Dear Adam,Thank you so much for taking the time to leave us a fantastic 5-star rating for Boxxco! We truly appreciate your support and are thrilled to hear that you are satisfied with the amazing quality of our products. We're sorry to hear about the small issue you had with the lost screw. We appreciate your feedback, and we'll definitely take it into consideration for future improvements. Rest assured, we always strive to provide the best customer experience possible. We're delighted that you love the way our cases display your Lego collection. It's fantastic to know that our products contribute to showcasing your passion in a unique and enjoyable way. Once again, thank you for your kind words and for choosing Boxxco. If you ever need any assistance or have further feedback, please don't hesitate to reach out to us. We're here to help! Best regards, The Boxxco Team

Posted 4 months ago

“Very pleased with my box it was easy to put together”

Helpful Report

Posted 6 months ago

Thank you so much, Judith, for taking the time to leave us a fantastic 5-star rating for Boxxco! We truly appreciate your support and are thrilled to hear that you are very pleased with your box. We take pride in providing easy-to-assemble products, and it is wonderful to know that we have met your expectations. If you have any further feedback or need assistance, please don't hesitate to reach out. Thanks again for choosing Boxxco!

Posted 4 months ago

“Bought a black panther display case not for the Lego set but for a hot toys iron man mk 6 set I’ve purchased as it was perfect size! I’ve previously bought all my display cases through another large well known display case company but will be sticking with box con now due to being cheaper and a lot quicker in shipping times with the same great quality!”

Helpful Report

Posted 6 months ago

Dear Bailey,Thank you so much for your amazing 5-star rating of Boxxco! We truly appreciate your kind words and are thrilled to hear that you found the perfect black panther display case for your hot toys iron man mk 6 set. It's wonderful to know that our products are able to accommodate a variety of collectibles. We are glad to have exceeded your expectations and provided you with a cheaper alternative and faster shipping times compared to other well-known display case companies. We strive to deliver the same great quality that you've come to expect and we are excited to have you as a loyal customer. Thank you again for choosing Boxxco, and we look forward to serving you in the future! Warm regards, The Boxxco Team

Posted 4 months ago

“Box is for the super star destroyer. Great sturdy box fits the model nice, only thing is as the model is on its side slightly due to the pedestal it is prone to tipping over. Would still buy boxes for my collection.”

Helpful Report

Posted 6 months ago

“The team at boxxco are always helpful with questions you may have and the product quality is amazing too!”

Helpful Report

Posted 6 months ago

Thank you so much for giving Boxxco a stellar 5-star rating! We truly appreciate your kind words and are thrilled to know that you had a positive experience with us. Indeed, the team at Boxxco is always dedicated to providing excellent customer service and we're always here to assist you with any questions or concerns you may have. Furthermore, we take great pride in delivering high-quality products that meet our customers' expectations. Thanks again for choosing Boxxco as your preferred brand. We value your feedback and look forward to serving you again in the future! Warm regards, The Boxxco Team

Posted 6 months ago

Boxxco is rated 4.7 based on 452 reviews