Boxxco Reviews

Name: Boxxco
Address: BOXXCO - ARCOLA PRODUCTS LTD, UNIT N2, Sittingbourne, Kent
Rating: 4.73

4.7 Rating 318 Reviews

94 %

of reviewers recommend Boxxco

4.7

Based on 318 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01795 718121

Email:

SUPPORT@BOXXCO.CO.UK

Location:

BOXXCO - ARCOLA PRODUCTS LTD, UNIT N2,
Sittingbourne
Kent
ME10 2PG

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Boxxco 5 star review on 21st October 2024

187

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a box for my Lego Hogwarts Castle. It took a little longer than the one to 2 weeks, but they had said that there may be a delay. I had several scam emails about a delivery so I contacted Boxxoco by email and I had a very prompt reply, reassuring me my parcel would be delivered by DPD they reassure me that the emails I’ve received were not from them and they explained their delivery process. The parcel arrived two days later it was well packed and easy to assemble. It came with everything needed and the end result is brilliant. I would highly recommend this company.”

Helpful Report

Posted 9 months ago

Thank you so much for your glowing 5-star rating of Boxxco! We truly appreciate your kind words and recommendation. We apologize for the slight delay in the delivery of your box for the Lego Hogwarts Castle. We understand how important it is to receive your package promptly and we appreciate your patience. We are glad to hear that you reached out to us regarding the scam emails, and we were able to promptly respond and reassure you that your parcel would be delivered by DPD. Our top priority is ensuring customer satisfaction and maintaining transparency in our delivery process. We are thrilled to know that your parcel arrived just two days later and was well-packed. We aim to provide a hassle-free assembly experience for our customers, and we are glad to hear that you found it easy to assemble. We take pride in delivering everything needed for a seamless and enjoyable experience. Once again, thank you for choosing Boxxco and for your high recommendation. We look forward to serving you again in the future. Best regards, Boxxco

Posted 9 months ago

“Great product”

Helpful Report

Posted 9 months ago

Thank you so much for taking the time to rate Boxxco with 4 stars! We greatly appreciate your feedback and support. It's reviews like yours that motivate us to continuously improve and provide exceptional products and services. We are thrilled to hear that you think our product is great! We put a lot of effort into ensuring that our products meet the highest standards and deliver the best value to our customers. Once again, thank you for your positive rating and kind words. If you have any further suggestions or if there's anything else we can assist you with, please don't hesitate to reach out to us. Best regards, Boxxco

Posted 9 months ago

“Really pleased with the quality of the case for my Lego Lunar Module. I did have some issues with the product but Nico couldn't be more helpful and supportive addressing them.”

Helpful Report

Posted 9 months ago

Dear Ross,Thank you so much for taking the time to leave us a fantastic 5-star review of Boxxco! We greatly appreciate your feedback and are thrilled to hear that you are really pleased with the quality of the case for your Lego Lunar Module. We would also like to express our sincere gratitude for your kind words about Nico. We strive to provide exceptional customer support, and we are delighted to hear that Nico was able to assist you with any issues you had with the product. We will make sure to pass on your commendation to him! Thank you for being a loyal customer of Boxxco. Your support means the world to us, and we look forward to serving you again in the future. Best regards, The Boxxco Team

Posted 9 months ago

“All good many thanks”

Helpful Report

Posted 9 months ago

Thank you very much for awarding Boxxco a magnificent five-star rating! We greatly appreciate your kind words and positive feedback about our services. We look forward to continue serving you in the future and ensuring that your storage and moving needs are met with utmost care and precision. Once again, thank you for choosing Boxxco. Should you have any further inquiries or require assistance, please do not hesitate to reach out to us.

Posted 9 months ago

“Excellent service cases great and art work.”

Helpful Report

Posted 9 months ago

“I have ordered two Lego display cases from Boxxco and have not been disappointed. Great product at a reasonable price. Definitely be ordering more.”

Helpful Report

Posted 10 months ago

Dear Charles,Thank you so much for your outstanding 5-star rating of Boxxco! We sincerely appreciate your support and kind words. We're thrilled to hear that you have ordered two Lego display cases from us and have not been disappointed. It's wonderful to know that our products have met your expectations and provided you with a great experience. At Boxxco, our goal is to offer top-notch products at reasonable prices, and we're glad to hear that you found our Lego display cases to be of great quality and value. We truly value your loyalty as a customer and are grateful for your continued trust in our brand. Once again, thank you for your fantastic review and for being a loyal customer. We look forward to serving you again in the future. If you have any further feedback or inquiries, please don't hesitate to reach out to us. Best regards, BOXXCO

Posted 10 months ago

“Delivery times are long but the boxes are good quality. Website needs some work as it’s very clunky on mobile.”

Helpful Report

Posted 10 months ago

Dear Craig, Thank you for taking the time to rate Boxxco with 4 stars! We truly appreciate your feedback and support. We are glad to hear that you are satisfied with the quality of our boxes. We always strive to provide top-notch products that meet our customers' expectations. We understand your concern about the website's mobile experience, and we apologize for any inconvenience it may have caused. Rest assured that we are actively working on improving and optimizing our website to ensure a smoother user experience for all our customers. We value your business and appreciate your support. If you have any further suggestions or comments, please don't hesitate to reach out. We are here to assist you! Warm regards, The Boxxco Team

Posted 10 months ago

“Fantastic quality and makes my Lego look amazing!”

Helpful Report

Posted 10 months ago

Dear Elizabeth,Thank you so much for your stellar 5-star rating of Boxxco! We truly appreciate your feedback and are thrilled to hear that you're satisfied with our products. We couldn't agree more with your statement "Fantastic quality and makes my Lego look amazing!" It's fantastic to know that our packaging has enhanced your Lego collection and brought out its true glory. We're grateful to have you as a satisfied customer, and we look forward to serving you with more exceptional products in the future. If you need any assistance or have any further feedback, please don't hesitate to reach out. Thanks again for your glowing review! Warm regards, The Boxxco Team

Posted 10 months ago

“Great product and great company. A tip to Boxxco: get some more picture options for your other display cases. The Titianic ones are excellent as is the UCS AT-AT (my next purchase). One for the collectors Hogwarts Express would be beneficial...!”

Helpful Report

Posted 10 months ago

Dear Steven, Thank you so much for your outstanding 5-star rating of Boxxco! We greatly appreciate your support and are thrilled to hear that you had a positive experience with our company and products. We really value your feedback and suggestions regarding additional picture options for our display cases. Your idea of having a collector's Hogwarts Express case is excellent! We will definitely take it into consideration as we continue to innovate and expand our range of products. Once again, thank you for choosing Boxxco. We look forward to serving you again in the near future!

Posted 9 months ago

“Well made product delivered quickly and safely.”

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Posted 10 months ago

Thank you for taking the time to leave your 5* review and for your custom!

Posted 10 months ago

“Excellent product! We bought one for the Lego ‘Up House’ and it has a unique floating platform which makes the house really look like it’s flying away with its balloons! And another for the Lego Disney camera. Perfect to display your Lego and other items, keeping them free of dust. Fast delivery and comparatively good value.”

Helpful Report

Posted 10 months ago

Dear Sian, Thank you so much for your fantastic 5-star rating of Boxxco! We greatly appreciate your kind words and are thrilled to hear that you had such a positive experience with our product. It's wonderful to know that our unique floating platform adds an extra touch of magic to your Lego 'Up House', making it look like it's truly soaring away with balloons. We're equally delighted that you found our Boxxco perfect for displaying your Lego Disney camera and other items, while also keeping them dust-free. Our team works hard to ensure fast delivery and provide great value, so it's fantastic to know that we met your expectations in that regard. Thank you once again for your support and for choosing Boxxco. We sincerely value your business and hope to have the opportunity to serve you again in the future. Best regards, The Boxxco Team

Posted 10 months ago

“Great service and product”

Helpful Report

Posted 10 months ago

Dear Clyde,Thank you so much for taking the time to give Boxxco a 5-star rating! We truly appreciate your kind words and positive feedback. It means a lot to us to know that you found our service and product great. At Boxxco, we strive to provide the best experience possible to our valued customers like you. Your satisfaction is our top priority, and we are thrilled to see that we have met your expectations. Once again, we want to express our gratitude for your support and for choosing Boxxco. We look forward to serving you again in the future. Best regards, BOXXCO

Posted 10 months ago

“Really good service, very pleased with my display case. Good customer service. Only thing I would like is a configuration with a door on it, makes for easier access than a lift off design. Very minor but would be good option”

Helpful Report

Posted 10 months ago

Thank you Jack for your 5 star rating of Boxxco! We are glad to hear that you are satisfied with our products and customer service. Thank you for your feedback!

Posted 10 months ago

“My first purchase from Boxxco was an excellent experience. Will be buying for Boxxco again.”

Helpful Report

Posted 11 months ago

Thank you Oliver for the 5 star rating! It was really great to hear that you had a great experience with us. I'm so glad that you enjoyed your first purchase and we look forward to having you back with us. Kind Regards Boxxco

Posted 11 months ago

“Fast delivery. Great product. Recommended and I would buy from again.”

Helpful Report

Posted 11 months ago

Thank you so much for your kind words and for giving us a 5 star rating, David! We are really glad to hear that your experience with us, from fast delivery to great product, was so positive. We appreciate your recommendation and look forward to serving you again in the future! Kind Regards BOXXCO

Posted 11 months ago

“Lovely box to keep my lego in but the only problem was there was a mark on the picture side of it. Maybe next time cover the picture up and make sure there I no marks on them before you send it out.”

Helpful Report

Posted 11 months ago

“Really efficient service, only slight complaint is that the email and parcel shipment were marked as being from Arcola which threw me. I had no idea what the parcel was!”

Helpful Report

Posted 11 months ago

“Item arrived within a week, delayed by one day by the delivery company but not Boxxco’s fault. Instructions could have been a little more descriptive but Hubby worked it out. Looking forward to finishing the Lego and getting it displayed.”

Helpful Report

Posted 11 months ago

Thank you, Mandy, for your 5 star rating! We are happy that your item arrived safely within a week, even with the delay from the delivery company. We apologize that the instructions were a bit difficult to work through, but we are glad that your husband managed to figure it out. We hope you enjoy the finished product and the Lego display! Kind Regards BOXXCO

Posted 11 months ago

“Purchased as a gift so not assembled yet”

Helpful Report

Posted 11 months ago

Thank you, Linda, for giving Boxxco 5 stars! We're so happy to hear that you enjoyed it. Purchased as a gift, so not assembled yet, but we know that it will be a great piece for any home. Thanks again for your kind review! Kind Regards BOXXCO

Posted 11 months ago

“Great products I bought 3 for my nephews birthday he is delighted with them makes his Lego look fantastic will definitely buy again”

Helpful Report

Posted 11 months ago

Thank you, Darren, for your 5-star rating of Boxxco! We are delighted to hear that your nephews are happy with their gifts and that you plan to buy from us again. We look forward to serving you! Kind Regards BOXXCO

Posted 11 months ago

Boxxco is rated 4.7 based on 318 reviews