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Bonsoir of London Reviews

4.7 Rating 1,506 Reviews
93 %
of reviewers recommend Bonsoir of London
4.7
Based on 1,506 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Bonsoir of London Reviews
Anonymous
Anonymous  // 01/01/2019
My wonderfully soft nightie is a joy to wear.. the quality is top notch and dare I say my sleep has improved.Thank you Bonsoir.
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Posted 2 years ago
Excellent service and excellent quality product.
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Posted 2 years ago
Easy website, straight forward ordering arrangements, goods arrived on time and were of the standard I required. Met all of my expectations.
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Posted 2 years ago
Our pyjamas arrived in good time and we are delighted with the quality. Thank you
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Posted 2 years ago
Sylvia is very pleased with the comfortable and stylish Bonsoir nightdress
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Posted 2 years ago
Excellent quality and first-class service - simply the best dressing gown that I have ever bought!!
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Posted 2 years ago
Good quality products and excellent, personalized customer service.
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Posted 2 years ago
Very promt delivery Have not as yet used the pygamas
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Posted 2 years ago
Excellent !
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Posted 2 years ago
Love your nighties
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Posted 2 years ago
They are very pretty, and comfortable. My only criticisms are: The trousers are very long. I would have to be about 6 ft tall for them to be right! I feel a bit chilly round my shoulders. A little more material nearer to my neck would be better. I rarely buy your pyjamas, and I would like to tell you why, but that would be a separate report. May I give that to you?
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Posted 2 years ago
My nightdress was delivered within 48 hours of ordering - amazing!
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Posted 2 years ago
I received the robe in very good time and it is lovely and warm. Also a beautiful colour.
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Posted 2 years ago
I love my silk eye mask. Great coverage and very gentle on the skin. Really think this was a good buy!
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Posted 2 years ago
Cannot fault the service I have recv'd from Bonsoir customer services personnel. I was allowed to change the colour of an item wrongly ordered before it was sent out and on another occasion, pressed the wrong button and failed to gain an advertised discount and agai an this was remedied for me. Products also excellent quality and style and very good value for money.
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Posted 2 years ago
I ordered a towelling bath robe. I've been looking for one for a long time. I don't like the very thick, heavy ones. The one from Bonsoir is perfect, I love it. I couldn't wait to use it when it arrived. Very efficient quick delivery. Thank you!
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Posted 2 years ago
Good-looking and excellent-quality item, promptly and safely delivered.
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Posted 2 years ago
The service was good from ordering to delivery and the item was as ordered. Nice quality nightdress but a more expensive item than I'm used to buying - it was a special present to myself!
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Posted 2 years ago
I bought a pair of white pyjamas with dark blue piping. The cotton is slightly thicker than usual, which is good, and the quality of the pyjamas is very good. They are comfortable to wear in or out of bed. In March, out of bed I wear them with a dark blue dressing gown. Ideally, I would like the pockets in the trousers rather than the bottom of the jacket. I really like the white colour, rather than to-day's popular dark colours. Very pleased with my purchase, particularly with the 20% discount for a first-time customer.
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Posted 2 years ago
The perfect dressing gown! This is the second classic brushed cotton dressing gown My wife has had from Bonsoir in 2years. Really well made , washes brilliantly and is suitable both for winter and warmer weather. She wears a size 14 but ordered the XL. Lovely and roomy like a “boyfriend” relaxed style/size. The inside tie is very good- substantial and effective as compared to the more usual piece of flimsy rayon ribbon. Good long belt. The communications post order have been excellent and the gown was delivered very promptly. Excellent product and excellent service!
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Posted 2 years ago
Bonsoir of London is rated 4.7 based on 1,506 reviews