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Bonsoir of London Reviews

4.7 Rating 1,505 Reviews
93 %
of reviewers recommend Bonsoir of London
4.7
Based on 1,505 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Bonsoir of London Reviews
Anonymous
Anonymous  // 01/01/2019
My husband is delighted with the two nightshirts I bought him. They are very comfortable and the cotton is of a good quality. I ordered two different sizes and to exchange the larger one for a smaller size was very straightforward. I received the replacement very quickly.
Helpful Report
Posted 6 months ago
Excellent products and service .
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Posted 6 months ago
I have always liked their products, the site is nicely laid out, very efficient systems to Place orders good despatch packaging and delivery.
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Posted 6 months ago
Perhaps a little more costly but my nightdresses are extremely comfortable. Received order fairly quickly.
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Posted 6 months ago
Good quality merchandise delivered in good condition and on time
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Posted 6 months ago
Be different….. blue blue blue! All old man… colours. Please be less Jermyn Street and offer a more continental colour pallet. Men love pinks. Lemon soft green soft lilac etc. A huge new market awaits you!
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Posted 6 months ago
Very efficient
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Posted 6 months ago
Nice quality and variety of sleepwear choices. However, it will be much better if they have truly 'petite' sizes as the ones on sale currently are still either too big or too long for petite persons (average of 5 feet in height). These still need to be tailored to fit properly and hence additional cost that sometimes are not worth the extra hassle especially for items that are in these materials (e.g., silk)
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Posted 6 months ago
Excellent quality. Excellent service. My husband loves having a longer length robe.
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Posted 7 months ago
Love this nightie
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Posted 7 months ago
Very efficient packing and delivery. Excellent quality brushed cotton which is still perfect after many washes.
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Posted 7 months ago
I have already reviewed
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Posted 7 months ago
As with another recent purchas, I found great difficulty with your website (I am Visually Impaired), but then found that purchse by phone was not only possible, but was a great pleasure in itself. The friendliness, courtesy and consideration shown by your telephone ladies has left a lasting good impression. In fact I would be glad if you would foreward my thanks to them.
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Posted 7 months ago
Excellent fast delivery- nicely packaged. Lovely quality nightdress
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Posted 7 months ago
High quality cotton. Suitable length. Fast delivery. Welcome discount on second purchase.
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Posted 7 months ago
Great quality product and fantastic service
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Posted 8 months ago
I have been buying pyjamas and dressing gowns from Bonsoir for twenty years and am so impressed by the quality of the cotton they use. Their nightwear is always comfortable to wear and very resistant to washing literally hundreds of times at forty degrees centigrade while still looking fine.
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Posted 8 months ago
Have returned one item last night through the post. Please refund when received
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Posted 8 months ago
Excellent service and quality of pyjamas. Would it be possible to offer bespoke leg lengths to the trousers?
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Posted 8 months ago
Love the quality of the product. Easy to order and prompt delivery. Sale price makes it an even better deal!
Helpful Report
Posted 8 months ago
Bonsoir of London is rated 4.7 based on 1,505 reviews