Bonsoir of London Reviews

Name: Bonsoir of London
Rating: 4.67

4.7 Rating 1,506 Reviews

93 %

of reviewers recommend Bonsoir of London

4.7

Based on 1,506 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Bonsoir of London 5 star review on 7th October 2022

Anonymous

Anonymous // 01/01/2019

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“Perfect pyjamas, I have bought 2 or three pairs already, so I knew that the simple white cotton, no fiddly cord around the waist would be pretty good and I was right !”

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Posted 4 years ago

“Tutto okay”

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Posted 4 years ago

“Excellent quality products backed up by fast and efficient service”

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Posted 4 years ago

“Good quality goods which are hard to find at a reasonable price these days. Do you still make your nightwear in Crewkerne?”

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Posted 4 years ago

“First class service throughout, excellent quality cotton nightshirt and speedy delivery.”

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Posted 4 years ago

“Ordered some lovely nighties, this was the only place I could find the style I like - long, proper sleeves and high neck fastening. At my age (68) I need warmth and comfort. Great customer service, beautifully packaged with speedy and FREE delivery and returns. Can’t ask for more.”

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Posted 4 years ago

“The value of a good night sleep is priceless. However, a quality nightwear helps a lot and this is what Bonsoir does. My wife just loves the quality of this British brand. You cannot go wrong with Bonsoir. She is happy so I am happy.”

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Posted 4 years ago

“Excellent service but free postage limit seems rather high”

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Posted 4 years ago

“Put 3 stars because delivery takes far too long...”

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Posted 4 years ago

“Delivered in a good time period .”

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Posted 4 years ago

“infinite shipping, general experience on the website can be improved a lot also ui talking about”

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Posted 4 years ago

“Prompt delivery of goods. Kept 3 items out of 4 purchases. Lovely well made comfortable nightdresses. Refund of one item quickly dealt with. A good service all round.”

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Posted 4 years ago

“Exactly what I wanted”

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Posted 4 years ago

“Excellent service. Thank you”

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Posted 4 years ago

“I followed the size guidelines and the night shirt that arrived is way larger than what I expected. The hassle of the pickup and return process (where I had to go to the post office to pick it up, now will have to go back to the post office to return it and then go back again for the exchanges item) is too cumbersome. The material is nice and I think I would like the product, but the time and personal effort it takes to shop with you is not worth it.”

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Posted 4 years ago

“I have used Bonsoir nightdresses for some time now, and have always been pleased with the product and the service.”

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Posted 4 years ago

“The service was very prompt and the value for money of the sale item I'd ordered was excellent and just what my husband wanted.”

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Posted 4 years ago

“Have you changed your sizings or your supplier as your pjs no longer fit myself or my husband in Large which we have always ordered? If Medium is a no go then you will have lost two long standing and loyal customers.”

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Posted 4 years ago

“Excellent service once the order was made. Found it hard to place my order and my password was not accepted. This has happened before. However my husband is delighted with his nightshirt as he is with all his nightshirts from Bonsoir.”

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Posted 4 years ago

“Waiting to receive my order. Looking forward to the purchase! Diane”

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Posted 4 years ago

Bonsoir of London is rated 4.7 based on 1,506 reviews