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Bonsoir of London Reviews

4.7 Rating 1,506 Reviews
93 %
of reviewers recommend Bonsoir of London
4.7
Based on 1,506 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Bonsoir of London Reviews
Anonymous
Anonymous  // 01/01/2019
The most helpful company I have found When the postmen struck Natalie and Joanne overcome the difficulties caused and sent replacements via a courier in time for our holiday Cannot fault the care, commitment and service provided Stephen Hall
Helpful Report
Posted 1 year ago
PACKAGE NOT DELIVERED TO OUR ADDRESS BY DHL. NEED A REPLACEMENT PLEASE.
Helpful Report
Posted 1 year ago
Excellent friendly service and pyjamas are great - warm, well made and a great fit.
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Posted 1 year ago
Absolutely perfect! Good designs- very well made- good sizing-lovely/comfortable material !! Thank you !!
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Posted 1 year ago
I can’t comment on the product, as DHL failed to deliver on 16th December as promised. Delivery date been out back to 19th December now by DHL. Poor service on their part. Let you and me down.
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Posted 1 year ago
Fa-bu-lous! Screaming quality, style and luxury; a joy to wear and something to keep forever.
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Posted 1 year ago
Very quick delivery. Lovely comfortable nighty.
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Posted 1 year ago
Very good service from ordering to deliver
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Posted 1 year ago
The PJ's were very well made, the brushed cotton is an excellent weight providing warmth. 5* for NOT being a see through garment.
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Posted 1 year ago
Quick delivery. Pyjamas are really nice, I love them. Great quality product
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Posted 1 year ago
Our doorbell was not working but the man knocked firmly and when I answered was very courteous. I was also pleased with the speed of delivery in these uncertain times.
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Posted 1 year ago
So quick delivery! And the pyjamas was fantastic!
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Posted 1 year ago
Easy to order and the delivery system kept me in touch of where parcel was. All smooth.
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Posted 1 year ago
Lovely high quality clothes
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Posted 1 year ago
Good quality and excellent service.
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Posted 1 year ago
Absolutely delighted with my nightdress. Perfect fit and so warm and comfortable.
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Posted 1 year ago
Everything OK except the problem you face with speed of delivery of the goods.
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Posted 1 year ago
My Sophie nightie I have just received seems to be made from much thinner brushed cotton than my previous three. The whole point of a Sophie nightdress is to keep us warm not to make material lighter and thinner, thank you
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Posted 1 year ago
Beautiful quality. Very good service . It died what it says on the tin !
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Posted 1 year ago
I have been ordering from Bonsoir for last few years , always online as I know my size … the service is amazing ! The quality of their dressing gowns, pyjamas and nighties is something that doesn’t happen often nowadays - just superb !!! Beautiful classics made in England or Europe .. comfortable and beautiful ! I have ordered tons of things for Christmas presents to spoil my family and friends !
Helpful Report
Posted 1 year ago
Bonsoir of London is rated 4.7 based on 1,506 reviews