Bonsoir of London Reviews

Name: Bonsoir of London
Rating: 4.67

4.7 Rating 1,505 Reviews

93 %

of reviewers recommend Bonsoir of London

4.7

Based on 1,505 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Bonsoir of London 5 star review on 7th October 2022

Anonymous

Anonymous // 01/01/2019

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“Excellent service.”

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Posted 1 year ago

“I ordered a size one down from my normal one as you said they’re very generously sized . Sadly it was still too small so I be had to return it It’s a shame as I could see the quality was first rate”

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Posted 1 year ago

“I ordered a nightshirt, the order process was easy, the nightshirt arrived on time and the quality of the garment was excellent.”

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Posted 1 year ago

“Fabulous fabric. Think the short bottoms could be cut a little more generously- they look good but would be more comfy for sleeping if a bit les snug!! I am generally a 12 and bought the medium - top plenty big enough.”

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Posted 1 year ago

“Excellent service and good return of an item. Highly recommend”

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Posted 1 year ago

“Looking for new pyjamas and having already wasted money on poorly made ones I remembered that 30 years before I had bought a pair of BONSOIR cotton pyjamas which had survived and although stuffed away in a cupboard seemed to be in just-wearable condition. So I decided to buy again from BONSOIR and was very pleased that the quality was still there and the fit was good. They were "pricey" but I feel that they may still be around in 10 years time which should do me fine.”

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Posted 1 year ago

“Bonsoir is delightful. Their clothes are fabulous and their customer service is prompt and friendly.”

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Posted 1 year ago

“The most fabulously comfortable nightdress ever - love it. Thought it was pricey but honestly so worth it, i truly think it has improved my sleep! (French pleat short sleeve nightdress)”

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Posted 1 year ago

“Very pleased with my latest purchase, a fetching summer dressing gown in soft, beautiful Liberty fabric. It was delivered promptly and without any problems”

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Posted 1 year ago

“Comfortable to wear, perfect size, just a pity the thread in the seams shrinks even when washed at 40'C. Surely that can be corrected”

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Posted 1 year ago

“Very comfortable and pretty nightdress with good fit and nice long length, lovely soft brushed cotton fabric, washes well.”

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Posted 1 year ago

“I would give 5 stars if the grandad nightshirts were in stock. I waited many weeks but none of the ones I liked were restocked. Therefore I ordered the one with the least unappealing fabric as the ones which had attractive fabric were all out of stock. These nightshirts are beautifully made with very fine cotton.”

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Posted 1 year ago

“I had a problem with the silk lining of my wool dressing gown. Maxine in customer Service was fantastic. She arranged the replacement of the lining and returned it quickly, beautifully replaced. Maxine was efficient polite and a pleasure to deal with”

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Posted 1 year ago

“Very easy to order and the speed of delivery was very good. The pyjamas are excellent quality and very well made. I ordered four pairs of different patterns and they are all great. It is so good to find a company still making quality pajamas from 100% cotton still, I will definitely be ordering again.”

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Posted 1 year ago

“Bought Wm Morris Liberty print cotton lawn dressing gown. Slight extravagance but 25% off in sale and needed a bit of pampering as well as a replacement. Absolutely delighted. Beautifully made with contrasting piping, excellent size for me, luxurious quality fabric, delivered promptly. Delighted!”

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Posted 1 year ago

“The pyjamas look great and are a nice quality.”

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Posted 1 year ago

“My recent order was delivered swiftly and I am delighted with the two pairs of short-sleeved pyjamas, the 'bottoms' are an excellent length for me (5ft 10in) and the tops have overseen/edged collars and plackets to help them to keep their shape when laundering (ie less chance of puckering). The cotton is described as "lightweight," but it's firm and will keep its shape.”

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Posted 1 year ago

“Got a fabulous silk gown, looks great and fits really well. Ideal for the summer when it's too hot for other gowns”

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Posted 1 year ago

“I ordered some nightwear for my husband as an anniversary gift. The parcel was held up at a local post office, and after contacting Bonsoir, they immediately resent the order for next-day delivery. Unfortunately, the same post office again held up the parcel, which caused me to frantically source a replacement gift. The customer care team was incredible and very helpful. I cannot recommend them enough. The two-fold cotton is to die for and the products are SO well made.”

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Posted 1 year ago

“Good quality and well made. Easy to order and prompt deluvery.”

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Posted 1 year ago

Bonsoir of London is rated 4.7 based on 1,505 reviews