Login
Start Free Trial Are you a business?? Click Here

Bonsoir of London Reviews

4.7 Rating 1,505 Reviews
93 %
of reviewers recommend Bonsoir of London
4.7
Based on 1,505 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Bonsoir of London Reviews
Anonymous
Anonymous  // 01/01/2019
Really high quality pyjamas, but the buttons were a little out of keeping with them, and the neckline was a little high to be flattering.
Helpful Report
Posted 1 year ago
My new nightdress is comfortable and of exemplary quality
Helpful Report
Posted 1 year ago
Superb!!!!!
Helpful Report
Posted 1 year ago
Ordered the Men’s PJ bottoms size M and found the waist was very tight and small for a medium so returned them
Helpful Report
Posted 1 year ago
Always good quality
Helpful Report
Posted 1 year ago
Lovely Nightwear! Happy Customer! Have become a regular customer as love the long length, long sleeve, high back Victorian style nightdresses in cool cotton, will be looking out for the same in brushed cotton for the winter months, country designs would be lovely, and reds for Christmas. Purchased the swan design pajamas and dressing gown also, really lovely. Thank you.
Helpful Report
Posted 1 year ago
Worth it, I think
Helpful Report
Posted 1 year ago
Lovely fabrics and beautifully made.
Helpful Report
Posted 1 year ago
I bought 2 pyjamas, one for my better half and one for me One is XXXL, true to size, soft and perfect silk. My husband is 110kg and 1.74m. Silk does not like stretching, so I went for a larger size Mine is in dark blue, size XL, which is roomy enough. Normally I am M/L.
Helpful Report
Posted 1 year ago
An unusual thing for which to praise a company: how they react when things go wrong! I've bought from Bonsoir several times successfully, but this time, the wrong item was sent. I left a telephone message, as it was the weekend. Someone from customer services dealt with the problem straight away, mailing me with apologies and an explanation. She stayed with the problem until it was 100% resolved. This makes a customer feel valued.
Helpful Report
Posted 1 year ago
Excellent service and quality as usual
Helpful Report
Posted 1 year ago
I hadn't heard of Bonsoir of London until an advert for the company popped up when I was looking at another website. I clicked on the link and was impressed by what I found. I ordered the Roseland Cannage dressing gown. Beautifully made with attention to detail. Lovely fabric that is comfortable to wear and fits true to size.
Helpful Report
Posted 1 year ago
Really loved the pyjamas and robes, seamless delivery, thanks
Helpful Report
Posted 1 year ago
Your staff are pleasant and helpful / experienced is essential Material is quality
Helpful Report
Posted 1 year ago
The item arrived as promised and it fits well.
Helpful Report
Posted 1 year ago
Very good quality pyjama bottoms bought at a great price in the Bonsoir sale. Very quick and efficient delivery.
Helpful Report
Posted 1 year ago
Great service and gorgeous pj's.
Helpful Report
Posted 1 year ago
excellent speedy service. beautifully packed pyjamas.
Helpful Report
Posted 1 year ago
My wife loves the design and quality of your products
Helpful Report
Posted 1 year ago
Just what he needed and lives the longer length. Thank you
Helpful Report
Posted 1 year ago
Bonsoir of London is rated 4.7 based on 1,505 reviews