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Bonsoir of London Reviews

4.7 Rating 1,506 Reviews
93 %
of reviewers recommend Bonsoir of London
4.7
Based on 1,506 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Bonsoir of London Reviews
Anonymous
Anonymous  // 01/01/2019
All fine except parcel went to next door! Not your fault probably! Fine now.
Helpful Report
Posted 2 years ago
I have used Bonsoir for several years now . Their service is excellent and they pack every item so beautifully. My new silk nightdress is so gorgeous I feel I could use it for evening wear !!
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Posted 2 years ago
Great service arrived within a couple of days . Fantastic quality products & extremely well as made . Fabrics are beautiful .
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Posted 2 years ago
Recieved my fawn poncho 4 days ago,and just wished,it was cold and rain,as I wanted so badly to put it on.It came in a beautiful blue box inside a normal brown post box,so lovely wrapped in tissue paper,I really could go on and on about MY poncho.I don’t usually get carried away like this,but there you are. Karin Berrigan
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Posted 2 years ago
Easy to use the website and order. Pyjamas arrived by return of post. Quality of product good and choice good. Always consistent. Have been buying pyjamas for years.
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Posted 2 years ago
Beautifully made, top quality fabric and super comfortable even when very hot. They also wash perfectly. Ordering and delivery spot on too. Yes quite expensive but with care will last for years. Couldn’t be happier
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Posted 2 years ago
Beautiful garment, delivered quickly.
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Posted 2 years ago
I've bought several items of nightwear from Bonsoir & been so pleased with all of them! The latest purchase was a long sleeved French pleat nightdress in Indigo floral & it is just lovely....I could spend all day in it!! Very good customer service & quick delivery...thank you
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Posted 2 years ago
I am Size xl, bought pyjamas xl, jacket fine, but trousers very tight around the waist
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Posted 2 years ago
Top quality item, so wish I had found it years ago, Very well made, beautiful material fits well, thank you so much
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Posted 2 years ago
The pajamas I purchased are wonderful.
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Posted 2 years ago
I love the pjs only strange thing was that the colours were the other away round when they arrived. I thought I was getting blue background and white paisley but it was the opposite. Still great. Roomy and cosy. Will order from you again
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Posted 2 years ago
No review
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Posted 2 years ago
Great quality and prompt delivery. Will shop here again.
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Posted 2 years ago
Great products good service
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Posted 2 years ago
I am delighted with both the very helpful advice and the prompt delivery of what is a really excellent nightdress. Thank you BONSOIR,
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Posted 2 years ago
Very clear website, order arrived very promptly and nightwear as advertised. Very pleased with Bonsoir.
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Posted 2 years ago
Very comfortable. Plenty of room.
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Posted 2 years ago
Like your stuff but the first time Input new nightgown on a button fell off. Have arthritic hands so putting it back on is going to be difficult.
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Posted 2 years ago
Delighted with beautiful red wool silk lined dressing gown which was delivered very quickly. This is to be a gift and I know the recipient will be very pleased. The quality is excellent and the weight of the fabric will mean this is a lovely cosy item for the cooler months. Packaging and overall presentation very pleasing.
Helpful Report
Posted 2 years ago
Bonsoir of London is rated 4.7 based on 1,506 reviews