Bonsoir of London Reviews

Name: Bonsoir of London
Rating: 4.67

4.7 Rating 1,506 Reviews

93 %

of reviewers recommend Bonsoir of London

4.7

Based on 1,506 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Bonsoir of London 5 star review on 7th October 2022

Anonymous

Anonymous // 01/01/2019

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“I have recently purchased a silk gown, the quality is incredible.”

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Posted 2 years ago

“A very helpful lady looked out for my order and made sure it went out that day to arrive in time for my wife's birthday - excellent service, highly recommended!”

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Posted 2 years ago

“Always superb quality and extremely prompt delivery!”

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Posted 2 years ago

“Really good service - very quick and I made a mistake with order which was quickly fixed.”

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Posted 2 years ago

“I've been a customer with Bonsoir for at least 20 years now. This is because your designs are so much better than others on the market. Beautiful soft fabrics,pretty colours and always seem to fit,wether I go up in size or down ! It's always a pleasure to order by phone as your staff are always helpful and friendly,and that's what keeps bringing me back. All best wishes for the new year in 2022. M.Cook”

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Posted 2 years ago

“Still not received my order!! Where is it? Please phone to advise 07836254721”

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Posted 2 years ago

“Maddening: Royal Mail failed to leave parcel on 23rd despite my paying for timed delivery - said there was no-one at home when we know that there was. Christmas present for daughter - now no longer at that address. Timing was crucial. Bonsoir made the effort but let down by delivery agent.”

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Posted 2 years ago

“My wife was really pleased with her dressing gown. Beautifully made and luxurious. Bonsoir made sure it arrived for Christmas and were really helpful when I phoned to chase delivery.”

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Posted 2 years ago

“Very happy husband!”

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Posted 2 years ago

“Very efficient service and lovely products.”

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Posted 2 years ago

“Very pleased with the nightshirt it is just what I have been trying to find for ages !!!”

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Posted 2 years ago

“Excellent service as ordered dressing gown 5 days before Xmas as special delivery. Came on time and item was absolutely lovely. Beautiful cotton herringbone material, stylish and very well made. Thrilled with it as I am off to a hot country fir the holidays. Well done Bonsoir. Will purchase again.”

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Posted 2 years ago

“I have been buying from Bonsoir for more than 50 years. They have never let me down for fit, comfort , design and general ‘wearability’. I shan’t stop now!”

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Posted 2 years ago

“Although Bonsoir did not have the item I wanted, their customer service staff responded and advised me when it was available, thank you.”

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Posted 2 years ago

“Looking forward to seeing my husband opening his silk dressing gown on Xmas morning! Just love your range”

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Posted 2 years ago

“Found you online after a fruitless search trying to find a cozy, stylish, lightweight, full length dressing gown at a reasonable price. I signed up for the discount and ordered the pinstripe option. I am delighted with the high quality look, feel, fit and attention to detail. This one is definitely a keeper!! At 5'5 and a size 8 the petit size is still generous but doesn't drown me like many others. It's the perfect length, coming down to my ankles. I can't wait to wear it over Christmas and show it off. I won't even mind being seen by the neighbours when I wheel out the bins or retrieve the milk bottles from the front door step. Would love this fabric to be available as a shorts and camisole set as I now need to upgrade my PJ's. Plan to buy from you again soon.”

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Posted 2 years ago

“Product good quality, but so much more expensive than Yeovil days. Please can you sell a nightshirt with collar for ladies that comes just below knee without full button front just three or so buttons?”

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Posted 2 years ago

“Ordering easy, delivery prompt, product lovely.”

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Posted 2 years ago

“We have been customers of Bonsoir for many years and always completely satisfied with the quality of products and and service provided. Can’t imagine choosing nightwear from any other company.”

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Posted 2 years ago

“I was delighted with my dressing gown and amazed at how quickly it arrived. It is a good fit and an attractive and unusual design. I have always been pleased with my Bonsoir purchases.”

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Posted 2 years ago

Bonsoir of London is rated 4.7 based on 1,506 reviews