Bonsoir of London Reviews

Name: Bonsoir of London
Rating: 4.67

4.7 Rating 1,505 Reviews

93 %

of reviewers recommend Bonsoir of London

4.7

Based on 1,505 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Bonsoir of London 5 star review on 7th October 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt service and quality products.”

Helpful Report

Posted 8 months ago

“Once again my cotton model nightdress is a delight I now own 6 and your ordering process just oozes customer presence I am a retired shop assistant mine was a joy of a job clearly yours is too.”

Helpful Report

Posted 8 months ago

“I very much enjoy the excellent range and quality of Bonsoir nightwear, but wait till Sale time to buy, as beyond my everyday budget”

Helpful Report

Posted 8 months ago

“Nightdress even nicer than it looks online - very pleased.”

Helpful Report

Posted 8 months ago

“The cloth is great Pyjamas - better when there are pockets in the trousers Wish you made a pyjama top that went with those lovely stripey pyjama bottoms”

Helpful Report

Posted 8 months ago

“I bought two pairs of lovely pyjamas for my elderly father and he loves them,”

Helpful Report

Posted 8 months ago

“Very well made, lovely cotton. I could have gone down a size.”

Helpful Report

Posted 8 months ago

“Excellent customer service”

Helpful Report

Posted 8 months ago

“Very could speedy”

Helpful Report

Posted 8 months ago

“I'm very pleased with the pyjama bottoms that I ordered. Lovely and warm. Just one small suggestion. Perhaps you could add pockets??”

Helpful Report

Posted 8 months ago

“The person who I spoke to was very helpful, I paid additional monies, and I was advised my new order would be posted soon.”

Helpful Report

Posted 8 months ago

“First class as always”

Helpful Report

Posted 8 months ago

“Online ordering straightforward, quick free delivery. Bought as part of a present for someone and yet to give to recipient. Great quality and happy with my purchase.”

Helpful Report

Posted 9 months ago

“purchased the silk lined wool robe for my daughter as a special birthday present. She loves it. She says it's the perfect weight and very comfortable. I am thrilled it was a sucessful present.”

Helpful Report

Posted 9 months ago

“Excellent customer service. Have been a customer for many years. Products are excellent quality.”

Helpful Report

Posted 9 months ago

“Wonderful quality. + Nowhere else can I find brushed cotton dressing gown!”

Helpful Report

Posted 9 months ago

“I have used Bonsoir for many years as I found your products well made and comfortable. I ordered recently extra small sizes, but found that the pyjama trousers were not made to fit my 5ft frame. The trousers were also very baggy. I have had to take these to be shortened locally. The pyjama top is also voluminous but at least I can simply turn up the cuffs. Please can you return to your previous sizing - so that small includes the length of both pyjama tops and bottoms.”

Helpful Report

Posted 9 months ago

“Please acknowledge return of nightdress and reimbursement confirmed. Pat Ellis 01524 761960 07583156083 Posted 17th at local office but may not have gone until 18th January 2024”

Helpful Report

Posted 9 months ago

“Product excellent,telephone order service excellent. You don't have to ask. Husband and I have lived/slept in bonsoir pyjamas and nightshirts for 30 years. I do housework in tee-shirt and Bon. Pj bottoms, so comfortable in hot weather Dr Jo Stanley”

Helpful Report

Posted 9 months ago

“I think I have now ordered about 5 pairs of pyjamas throughout the years. I wouldn't get them anywhere else n ow! The quality of the service throughout is first rate, easy to use web page, fabric of top quality, they wash and iron up beautifully every time. Well done to the team of cutters, machinists and clerical team. I order XL, not that I need this size, it's just that Iike my pyjamas to be big and snuggly.”

Helpful Report

Posted 9 months ago

Bonsoir of London is rated 4.7 based on 1,505 reviews