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Bonsoir of London Reviews

4.7 Rating 1,506 Reviews
93 %
of reviewers recommend Bonsoir of London
4.7
Based on 1,506 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Bonsoir of London Reviews
Anonymous
Anonymous  // 01/01/2019
Usual good quality. Spoiled by ‘extra’ 10 % discount offered turning out not to be extra at all but included in normal discount of 4 for 3.
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Posted 3 years ago
Great Pjs, great service.
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Posted 3 years ago
Always good service
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Posted 3 years ago
My order was dispatched very quickly and I was happy with the quality of the products.
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Posted 3 years ago
Wonderful products made from the most luxurious Liberty of London fabrics! And, the folks at Bonsoir as exceptionally nice to work with!
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Posted 3 years ago
Excellent response to Orders. Extremely polite and professional staff always. Excellent quality, expensive, but “you only get what you pay for”. Strongly recommend Bonsoir of London.
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Posted 3 years ago
The nightie was fine, but it did have an unpleasant odour and I needed to wash it before wearing. Margaret P-J
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Posted 3 years ago
Bonsoir makes very nice nightshirts for men and, having worn them for more than a year now, I can say I much prefer them to pajamas!
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Posted 3 years ago
I've given two different bathrobes from Bonsoir (one wool for winter, one cotton for summer) to my wife. She has been so satisfied that I determined to shop for my next robe at Bonsoir. As a result, I purchased a two-fold men's cotton gown and couldn't be more please with the look, fit and quality of manufacture.
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Posted 3 years ago
Excellent quality
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Posted 3 years ago
I was sent a discount code that did not work on my boxer shorts order. Quite annoying.
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Posted 3 years ago
Lovely service superb quality
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Posted 3 years ago
I've just received my new Lauren flower pattern nightie, which is very comfortable, the material is a pretty pattern and the fit is good. The material was not as thin as I expected but is 100% cotton very lightweight jersey style and feels good.
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Posted 3 years ago
I have been buying beautiful items in this shop since more than 10 years and have always been satisfied with the quality and the reliability of Bonsoir!!!
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Posted 3 years ago
i have been badly let down by the delivery service you use. Fed Ex told me delivery would be today by 6pm. i have waited in all day for the delivery. i have received amessage from them saying they were unable to deliver because the premises were "unavailable". i require delivery tomorrow, Saturday 10th July, by 1pm. The item is for my husband's birthday on 12th July, but we will not be at home all day. i was promised delivery today and there is no good reason for this NOT to have happened. Your delivery service represents your company!
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Posted 3 years ago
Well made Fit perfect Would buy again Delivery on time Excellent service
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Posted 3 years ago
Bonsoir is a famous name in the industry and I was glad to be able to replace some of my old night shirts with albeit a limited choice currently. Hopefully stock levels will recover and I can buy more. They are beautifully made and fit perfectly.
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Posted 3 years ago
Goods as described, service courteous and efficient and beautiful colour and design
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Posted 3 years ago
I the freedom and comfort of nightshirts. Nightshirts are harder to find in the US. Bonsoir nightshirts that I have had in the past were of very high quality. The Bonsoir website at first presents well but functions very poorly. I have never gone through such an online wrestling match to try to buy a product. Just as you think you have filtered colors and sizes it will drop you and force you to start over or start from a different angle. You see one price and then as you proceed the price mutates. That being said, after about three attempts I ended up with something reasonably similar to what I really wanted. I accepted partial success and delared victory in this shopping ordeal. I had two items I liked and was tired of fighting the website. All that being said I know from the past that Bonsoir products are of very good quality. They are well made and last. The products are priced well and are worth the ordeal with the website.
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Posted 3 years ago
I am delighted with all aspects of Bonsoir. The range and quality of their garments, the efficiency of their website and the speed of their delivery service are all excellent.
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Posted 3 years ago
Bonsoir of London is rated 4.7 based on 1,506 reviews