Name: Bonsoir of London
Rating: 4.67

“All very smoothly done, phone assistant was marvelous and everything arrived on time. Very satisfied”

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Posted 1 year ago

“Always pleased with my garments from Bonsoir. The pjamas I wld have loved even more if they had had pockets.”

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Posted 1 year ago

“I am a regular customer of Bonsoir buying for both me and my husband. The quality of both fabrics and finish are first rate.”

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Posted 1 year ago

“Very Good Quality. Quick delivery”

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Posted 1 year ago

“We picked the nightshirt up from Crewkerne. Very helpful and efficient.”

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Posted 1 year ago

“I have not received my order yet! Very slow.”

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Posted 1 year ago

We are sorry that your order has not arrived as expected. Whilst we despatched your order within 24 hours, the current Royal Mail Strikes have caused parcels to fail to be delivered or tracked. Please be reassured that we will continue to try and track your parcel and work with Royal Mail to ensure you receive your order. Please feel free to contact our customer service team directly on customerservices@bonsoirbypost.com

Posted 1 year ago

“Excellent company to do business with. Great service & some lovely things”

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Posted 1 year ago

“Website Always easy to navigate and order from. Quality excellent , nothing not to like - thank you”

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Posted 1 year ago

“My nightdresses has not arrived ? YET”

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Posted 1 year ago

We are sorry that your order has not arrived as expected. Whilst we despatched your order within 24 hours, the current Royal Mail Strikes have caused parcels to fail to be delivered or tracked. Please be reassured that we will continue to try and track your parcel and work with Royal Mail to ensure you receive your order. Please feel free to contact our customer service team directly on customerservices@bonsoirbypost.com

Posted 1 year ago

“Excellent quality fabric and is well made. My new nightgown will be a joy to wear.”

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Posted 1 year ago

“I haven't received my order yet and it was ordered 7 days ago...”

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Posted 1 year ago

We are sorry that your order has not arrived as expected. Whilst we despatched your order within 24 hours, the current Royal Mail Strikes have caused parcels to fail to be delivered or tracked. Please be reassured that we will continue to try and track your parcel and work with Royal Mail to ensure you receive your order. Please feel free to contact our customer service team directly on customerservices@bonsoirbypost.com

Posted 1 year ago

“Order has not been received after more than a week. No communication From Bonsoir. NOT IMPRESSED”

Helpful Report

Posted 1 year ago

We are sorry that your order has not arrived as expected. Whilst we despatched your order within 24 hours, the current Royal Mail Strikes have caused parcels to fail to be delivered or tracked. Please be reassured that we will continue to try and track your parcel and work with Royal Mail to ensure you receive your order. Please feel free to contact our customer service team directly on customerservices@bonsoirbypost.com

Posted 1 year ago

“I have STILL not received it. What about some compensation for apalling service?”

Helpful Report

Posted 1 year ago

We are sorry that your order has not arrived as expected. Whilst we despatched your order within 24 hours, the current Royal Mail Strikes have caused parcels to fail to be delivered or tracked. Please be reassured that we will continue to try and track your parcel and work with Royal Mail to ensure you receive your order. Please feel free to contact our customer service team directly on customerservices@bonsoirbypost.com

Posted 1 year ago

“Beautiful, warm, soft pyjama”

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Posted 1 year ago

“A great company making incredible quality nightwear. And it's a British brand which I love.”

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Posted 1 year ago

“Sorry my nightdresses have not arrived yet. I ordered them a week ago but no sign of them.”

Helpful Report

Posted 1 year ago

We are sorry that your order has not arrived as expected. Whilst we despatched your order within 24 hours, the current Royal Mail Strikes have caused parcels to fail to be delivered or tracked. Please be reassured that we will continue to try and track your parcel and work with Royal Mail to ensure you receive your order. Please feel free to contact our customer service team directly on customerservices@bonsoirbypost.com

Posted 1 year ago

“the whole on line ordering process was straightforward and the delivery was as stated. full marks”

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Posted 1 year ago

“Can’t review yet as still haven’t received my goods.”

Helpful Report

Posted 1 year ago

We are sorry that your order has not arrived as expected. Whilst we despatched your order within 24 hours, the current Royal Mail Strikes have caused parcels to fail to be delivered or tracked. Please be reassured that we will continue to try and track your parcel and work with Royal Mail to ensure you receive your order. Please feel free to contact our customer service team directly on customerservices@bonsoirbypost.com

Posted 1 year ago

“bought as a present so not been opened yet”

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Posted 1 year ago

“Prompt, efficient, courteous”

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Posted 1 year ago

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Bonsoir of London Reviews