Login
Start Free Trial Are you a business?? Click Here

Bonsoir of London Reviews

4.7 Rating 1,506 Reviews
93 %
of reviewers recommend Bonsoir of London
4.7
Based on 1,506 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Bonsoir of London Reviews
Anonymous
Anonymous  // 01/01/2019
The fabric in the night shirt and matching dressing gown is very soft and l like the generous sizing of your products. This is the second time l have brought a matching set and will be doing so again so please send me your brochures in future. With thanks Shirley Turner
Helpful Report
Posted 4 years ago
Great customer service. My package is delayed because the pandemic but the customer service is very responsive and polite.
Helpful Report
Posted 4 years ago
I’m aftraid I haven’t received my purchase yet and I am concerned. I expect some delay due to our times but I am frustrated that there has been no tracking with the item, so I do not know if it is held up with the present pandemic, or it has gone astray. I would very much appreciate if you could inform me of the whereabouts of my order , and possible arrival. It was a birthday gift for my daughter , whose birthday was today. Sincerely Suzanne Whereat
Helpful Report
Posted 4 years ago
Great products and service thank you!
Helpful Report
Posted 4 years ago
I’m so pleased with all my purchases: the colours, fabrics and design are all perfect. The delivery took some time, as you would expect given the world wide lockdowns, but the care and attention displayed by Bonsoir of London staff has been exemplary. I will most definitely purchase from Bonsoir of London again.
Helpful Report
Posted 4 years ago
great cut, beautiful fabric quick delivery
Helpful Report
Posted 4 years ago
Love the colour and style, with being small a good length for me. Really looking forward to wearing in summer.
Helpful Report
Posted 4 years ago
I have been wearing Bonsoir pyjamas for years. They are wonderful quality cotton, wash and iron a dream and are SO comfortable. Wouldn’t dream of buying pyjamas from anywhere else.
Helpful Report
Posted 4 years ago
Wouldn't have a dressing gown from anywhere else - this was my third over quite a time span!
Helpful Report
Posted 4 years ago
Two night shirts bought to replace some worn out ones from Bonsoir bought many years ago. Satisfied customer.
Helpful Report
Posted 4 years ago
Excellent woollen dressing gown (light pink). Only two observations: the cut would ideally be more hour-glass to accommodate the female figure better; and, more importantly, the silk lining ought to be thicker (it will wear faster than the wool and the wool is not quite soft enough to be worn against the skin). But the patch pockets make up for these minor defects!
Helpful Report
Posted 4 years ago
Excellent fabric and usual good standard workmanship. Thankyou.
Helpful Report
Posted 4 years ago
Great and quick service Even more beautiful!
Helpful Report
Posted 4 years ago
Good quality cotton, good fit
Helpful Report
Posted 4 years ago
I have been delighted with all of my purchases, especially the mens' grandfather (tab collar) nightshirts. The fabric of my last purchase--2 womens' night shirts --is lovely but I think the style deserves a button cuff or one that can be turned up. This is, of course, a personal preference and does not negate my enthusiasm for the long style nightshirts with tab collars.
Helpful Report
Posted 4 years ago
Great products - excellent service!
Helpful Report
Posted 4 years ago
Looks very nice and fits well
Helpful Report
Posted 4 years ago
Cannot fault the wonderful quality and equally superb customer service. I have bought my pyjamas from Bonsoir for nearly 40 years.
Helpful Report
Posted 4 years ago
O am waiting for my two Bonsoir nightshirts, which I have had for many years to finally disintegrate, and then I can wear my nice new ones
Helpful Report
Posted 4 years ago
Bonsoir nightwear is outstanding! I have ordered several products to deliver to USA. Your service is quick, items arrive in a beautiful box. My skin is very sensitive to products. Love the silk nightgown!
Helpful Report
Posted 4 years ago
Bonsoir of London is rated 4.7 based on 1,506 reviews