Bonsoir of London Reviews

Name: Bonsoir of London
Rating: 4.67

4.7 Rating 1,505 Reviews

93 %

of reviewers recommend Bonsoir of London

4.7

Based on 1,505 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Bonsoir of London 5 star review on 7th October 2022

Anonymous

Anonymous // 01/01/2019

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“Excellent quality. Wouldn’t go anywhere else for men’s pj’s.”

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Posted 10 months ago

“Besonders gute Qualität der Produkte - deshalb habe ich bei Bonsoir bestellt. Der Bestellvorgang online war sehr unkompliziert, die Sendung kam schnell , die Kosten für Zoll und Versand blieben im Rahmen! ich bin sehr zufrieden!”

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Posted 10 months ago

“I have been very happy with the service and quality of Bonsoir products, and speed of delivery.”

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Posted 10 months ago

“HAVE'NT STILL RECEIVED WHAT I ORDERED!”

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Posted 10 months ago

We are sorry to hear your shipment is yet to arrive. An email has been sent from our Customer Service Team with further information regarding this situation. Best wishes, Customer Services

Posted 10 months ago

“Bonsoir could not have been more helpful in guiding me towards the right size of a forest green dressing-gown for my husband. The dressing-gown itself arrived in a beautiful box and is absolutely beautiful: long but not drapey, warm, completely comfortable, and lovely looking in his favourite colour .”

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Posted 10 months ago

“A company that is a pleasure to deal with with very attractive merchandise”

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Posted 10 months ago

“The product was excellent - my wife is very happy with it. Delivery was prompt and efficient.”

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Posted 10 months ago

“Everything I have ever had from Bonsoir is simply perfect.”

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Posted 10 months ago

“I am pleased with my 2 pairs of pyjamas. I am 5ft7 and a size 14, but I ordered a large as I wanted them comfy. The sleeves are a bit short for my arms otherwise it would have been a 5 star review”

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Posted 10 months ago

“Comfortable PJs are expertly crafted in beautiful fabric. Excellent delivery service via Royal Mail. Highly recommended.”

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Posted 10 months ago

“Have given you 5 stars based on standard expected. Can’t comment on this particular item as it is a Christmas present.”

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Posted 10 months ago

“Bonsoir best ladies nighties. Cool, yet warm, Strongly recommend. I buy nothing else.”

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Posted 10 months ago

“I have purchased a number of items from Bonsoir of London, including Two-Fold Cotton pyjamas, Two-Fold Cotton dressing gown and more recently a Silk-Lined Wool Robe, in Burgundy Grey Check. The quality of these items is fabulous, excellently produced, with great fabric. I take a small in most garments and I find the small in these from Bonsoir fit well. Whist I winced at the price of the Silk-Lined Robe in reality it, like everything else I have bought from Bonsoir, is very fair given the quality. I particularly liked that this robe was made in the UK. The purchase and delivery process is easy, and quick with great communication throughout. Super company with fabulous well-made products.”

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Posted 10 months ago

“Excellent products and exemplary service”

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Posted 10 months ago

“Ordered a pair of womens soft cotton pyjamas. Very comfortable and good quality material. Prompt delivery”

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Posted 10 months ago

“The last purchase I made about 2 weeks ago I asked to purchase a single pyjama with a single XL. When the package arrived your company had sent a XXl. I could have sent it back but its quite difficult for a 87 year old. I had the pajama bottoms taken up which was quite expensive & I find the whole thing such a bore. You need to get your staff to listen more carefully.”

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Posted 10 months ago

“Nightdresses: lovely fabrics, lovely garment designs. Long nighties are long! I will need to attack with my sewing machine. Colours and designs are disappointing and offer limited choice. I need gentle patterns, soothing blues. I don't want overwhelming florals, reminiscent of triffids, or solid blocks of cranberry red. Nighttime is for losing stress and being lulled gently into oblivion. Delivery fine; have all gone well so far.”

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Posted 10 months ago

“Every evening I can’t wait to snuggle in my nightshirt”

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Posted 10 months ago

“Very pleasant member of staff took my order over the phone. Pyjamas arrived very promptly , and were of even better quality than I remember.”

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Posted 10 months ago

“The quality of the pyjamas was very good, however, the sizing was not correct. I ordered the medium which according to the sizing chart was the correct size for my husband. When I received the pyjamas which were promptly sent, they were too small. Sadly I had to return them and am still waiting for my refund. Unfortunately, they had run out of the large size in both designs. I would certainly order again now I know the correct size to order. In short, I suggest you go for a size larger than the chart sizing suggests.”

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Posted 10 months ago

Bonsoir of London is rated 4.7 based on 1,505 reviews