Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,289 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,289 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 12th February 2025

152

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very prompt and good service. Thank you.”

Helpful Report

Posted 3 years ago

“Reliable quick delivery and helpful staff who replied to my queries promptly! Excellent”

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Posted 3 years ago

“Excellent service. I tried out and ordered a new piano, and they price matched another price I had been quoted and included delivery. Everything was very straightforward, and the delivery men were friendly and capable. Hard to find anything to complain about!”

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Posted 3 years ago

“Very helpful. Without any doubt. The best sales and service buying a guitar I've ever had. And I buy many. Special thanks to Myke. Exceptional experience.”

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Posted 3 years ago

“Very fast delivery and great service. Would recommend!”

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Posted 3 years ago

“Fanstastic service and speedy and friendly communications! Very pleased with Bonners AND the piano 👍🏻🙂”

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Posted 3 years ago

“Great all round experience - very easy to order via the website. Immediate confirmation email, another email from sales team the next morning saying the order was processed and confirmation that item was being despatched the next day. Follow up email with courier information. Incredible pricing and service - goods arrived on time and in great condition. Would definitely recommend this seller.”

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Posted 3 years ago

“Quick and professional.”

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Posted 3 years ago

“FOUR EXCELLENCE Excellent competitive prices Excellent communication Excellent products Excellent after-sales service”

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Posted 3 years ago

“I ordered my digital piano on Sunday but it did not arrive until the following Thursday due to the incompetence of tnt, the courier company. The delivery tracking did not work and I was forced to stay at the delivery until 6pm only to be told that it would not now arrive until the following day. Bonners did not dispatch the item until the Tuesday which did not help with the delivery delay.”

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Posted 3 years ago

“Good selection of keyboards with suitable accessories linked as a package. Really speedy delivery.”

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Posted 3 years ago

“Bought Epiphone hard Les Paul guitar case of Bonners and an Orange amp last year well packed and quick delivery can't recommend them enough”

Bonners Music 5 star review on 22nd November 2021

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Posted 3 years ago

“Bonners went above and beyond what I could have expected in terms of advice and product delivery. I was extremely happy with the service I received. So much so that I actually phoned them back to thank them for their efforts in getting my order to me on time. Thanks guys!!”

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Posted 3 years ago

“Great shop, great customer service and friendly staff”

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Posted 3 years ago

“Ordered a keyboard on-line. Customer service rang next day to arrange a delivery date. Later found agreed date was no good. One quick call to Bonners had it all sorted out. Piano arrived on time. Price was good, service was good. Only bad thing was delivery company was one guy in a van so I had to help carry a very heavy parcel into the house which I should not have done for health reasons.”

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Posted 3 years ago

“Great service,and one of the few shops that still have the customer at heart.”

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Posted 3 years ago

“Excellent professional service from start to finish. Honoured their price match promise and gave updates throughout the order process. Will definitely buy again from Bonners.”

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Posted 3 years ago

“ordered amp online and received it the very next day , fantastic!”

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Posted 3 years ago

“Great service - there was a delay in delivery (due to a carrier issue, nothing to do with Bonners) and I received a full explanation and new delivery date from Bonners. Really good company to purchase from, and I was delighted by all aspects.”

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Posted 3 years ago

“A fantastic range of stock and very efficient service. I am delighted with my piano stool.”

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Posted 3 years ago

Bonners Music is rated 4.9 based on 4,289 reviews