Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,299 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,299 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

Write Your review

Tell us how Bonners Music made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bonners Music 5 star review on 7th March 2025

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bonners were wonderful from the outset and with an after sales query. The delivery arrived on the date it was supposed to and was beautiful and remains a beautiful piece both to look at and play. Would definitely recommend Bonners they were first class. Thank you”

Helpful Report

Posted 7 years ago

“We were delighted to experience the wide range of pianos at Reigate. Our choice of Feurich 179 was as a result of advice from a professional who was given access to a full range. The delivery was achieved on time and with the additional stool and cover as arranged.”

Helpful Report

Posted 7 years ago

“A very excellent service and helpful telephone advice”

Helpful Report

Posted 7 years ago

“Excellent advice and customer service”

Helpful Report

Posted 7 years ago

“I have purchased many things in my life. However, I have to say that the Yamaha Genos Keyboard is my best purchase ever. It has given me a musical freedom that I can create with at home or, on the road. The Yamah Genos is a fantastic instrument! The service from Bonners has been second-to-none and I would not hesitate to buy from them again and again, and again! Bonners have made me very happy!”

Helpful Report

Posted 7 years ago

“Tony and the team at Bonners are the best, I like their honest opinions and helpfulness, top PX deals, excellent after sales should it be needed, what else do you need, A+++”

Helpful Report

Posted 7 years ago

“The whole transaction was simplicity itself. I part exchanged a guitar and was given a resonable amount against the Gretch which has proved to be a great step up from the Epiphone.”

Helpful Report

Posted 7 years ago

“Help is a phone call away?”

Helpful Report

Posted 7 years ago

“Efficient telephone order, helpful and quick service.”

Helpful Report

Posted 7 years ago

“very good service from Myke and all his staff”

Helpful Report

Posted 7 years ago

“Gave me a good deal.”

Helpful Report

Posted 7 years ago

“Very Good Product Very Good Service from purchase to delivery and assembly”

Helpful Report

Posted 7 years ago

“Flawless order process. There was quite a delay on the order, but I was notified very early on and offered a refund. I persevered with the order which was fulfilled as promised with no issues. Can't really argue with that!”

Helpful Report

Posted 7 years ago

“Good to deal with a real British music store with real people who you can talk to on the phone. My purchase was a birthday gift for someone else so needed special attention re delivery date. Worked a treat ! They can even beat the Us owned Amazon on price !”

Helpful Report

Posted 7 years ago

“Priced matched a Yamaha piano, got it delivered the following day. Great Service.”

Helpful Report

Posted 7 years ago

“Quick delivery to the Isle of Wight.”

Helpful Report

Posted 7 years ago

“Excellent part exchange offer. Courteous and friendly staff.”

Helpful Report

Posted 7 years ago

“Excellent, prompt service; good prices”

Helpful Report

Posted 7 years ago

“Excellent customer service, fast dispatch and great value for money!”

Helpful Report

Posted 7 years ago

“The service is always friendly and informative. Instrument part exchange is very well organised making the transaction efficient and hassle free.”

Helpful Report

Posted 7 years ago

Bonners Music is rated 4.9 based on 4,299 reviews