Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,287 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,287 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

Write Your review

Tell us how Bonners Music made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bonners Music 5 star review on 12th February 2025

152

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been a customer of Bonners for many years & I keep going back because their service is always excellent. Very helpful knowledgeable staff. Always a great atmosphere. The new store is amazing. Di M.”

Helpful Report

Posted 3 years ago

“The staff were very helpful and friendly. My piano is beautiful and sounds stunning!”

Bonners Music 5 star review on 10th February 2022

Helpful Report

Posted 3 years ago

“Good, friendly service with excellent communication”

Helpful Report

Posted 3 years ago

“Ordered a Roland FP-30x, was given updates of delivery for every step and received it 2 days later in perfect condition and I love it, can't ask for more than that.”

Helpful Report

Posted 3 years ago

“Best Price on Net Top Class Service*****”

Helpful Report

Posted 3 years ago

“Excellent company with very knowledgeable and friendly staff. Would recommend and use again. Thanks”

Helpful Report

Posted 3 years ago

“I'm having lots of fun on this delightful peano. Thank you”

Helpful Report

Posted 3 years ago

“great product supplied at a great price. However, the product went "missing" in transit but Bonners were straight on to it and super helpful and responsive to get that resolved - they ended up having to supply a new piano which was delivered very quickly. thank you!!”

Helpful Report

Posted 3 years ago

“Great service, competitive price, prompt delivery, amazing product. I couldn’t be happier.”

Helpful Report

Posted 3 years ago

“Easy to contact on the phone, very helpful, quick delivery. Perfect!”

Helpful Report

Posted 3 years ago

“Although there was a problem with the initial delivery (no fault of Bonner's) the problem was resolved quickly with minimal fuss.”

Helpful Report

Posted 3 years ago

“Great service, delivered when communicated they would for a great price.”

Helpful Report

Posted 3 years ago

“Easy to order online. I also had a telephone call to Bonners which was straightforward and professional. We chose the deliver and build service which was excellent. Setting up Bluetooth was a little bit of a faff but easy in the end (10mins). Loved Bonners.”

Bonners Music 5 star review on 7th February 2022

Helpful Report

Posted 3 years ago

“Will be using you guys again - a wide range of stock and quick delivery. Thankyou”

Helpful Report

Posted 3 years ago

“Placed the order on a Sunday evening. Delivered to North East England lunchtime Wednesday. Excellent.”

Helpful Report

Posted 3 years ago

“Purchased Yamaha L2c keyboard stand. Excellent fast service. Ordered it on Tuesday and the stand arrived on Wednesday very well packed. Great service! Thank you.”

Helpful Report

Posted 3 years ago

“Service received was excellent”

Helpful Report

Posted 3 years ago

“Excellent service. Amanda at the Reigate store was so helpful with her advice. Quick delivery.”

Helpful Report

Posted 3 years ago

“A seamless speedy service receiving the days just three days after ordering after waiting over 13 weeks for the same piano from another shop. Thank you Bonners for making my daughter very happy :)”

Helpful Report

Posted 3 years ago

“Very easy to use website, concise and clear information and very quick delivery. Highly satisfied with my Valencia guitar.”

Helpful Report

Posted 3 years ago

Bonners Music is rated 4.9 based on 4,287 reviews