Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,234 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,234 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 21st December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First class service and excellent deal.”

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Posted 8 years ago

“Excellent price and very quick delivery.A pleasure to talk to on the phone.Great customer service.I would recommend them to anyone.”

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Posted 8 years ago

“Everything was done perfectly and very professionally.”

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Posted 8 years ago

“Great guitar for my 14 year old. A really good price and service excellent as always from Bonners.”

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Posted 8 years ago

“Did exactly what they said they would.first class”

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Posted 8 years ago

“Great Service. Very helpful and informative.”

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Posted 8 years ago

“Very good seller”

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Posted 8 years ago

“Excellent service as usual. No pressure combined with helpful, knowledgeable staff willing to give their time. My purchase of an American Bordeaux Metallic Fender Telecaster was effortless - Bonners are in every way superior to other competitors. Michael, East Sussex.”

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Posted 8 years ago

“My piano buying experience through Bonners Music was very satisfying. From the initial contact ,via email, about setting up finance and a part exchange deal on my old piano ,the advice and help i received was very helpful . I would highly recommend Bonners”

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Posted 8 years ago

“Extremely pleased with the service I recieved from Bonners sale staff and the delivery personell. It was excellent. The sales member was so attentive and wanted me to be sure that the Roland piano was right for me. I felt that I wasn't being pushed into buying something that wasn't right for me. I had to wait for 2 months for my piano as it was a special order and Roland were waiting for a delivery. It was well worth the wait. The delivery men were so polite and assembled the piano which was a great service. As for the Roland HP603. A truly amazing sound and great to play. I think that this digital piano sound is the closest that you can get to an acoustic piano. Very impressed. So happy”

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Posted 8 years ago

“staff courteous and efficient,esp. tom p”

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Posted 8 years ago

“Very Helpful member of staff who helped us to find exactly what we needed quickly and efficiently - would definately go back to the store, my daughter was extremely happy with her keyboard.”

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Posted 8 years ago

“Excellent advice when we purchased our piano and great service when it was delivered. Thanks very much!”

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Posted 8 years ago

“Bought the Kawai CA95 9 months ago from Bonners. I'm writing this review now because of the excellent service I received a few days ago. I reported a minor fault (sticky key) to Bonners. They reported the problem to Kawai and the technician (from Greenhill's) fixed the problem 3 days later, all under warranty. The sales process provided by Tony at Bonners was excellent, sending me detailed photographs of the pianos I was considering. Delivery was on time and setup of the piano was done very efficiently. Very happy with both the piano and the service.”

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Posted 8 years ago

“Simply fabulous. I love my piano - thank you so much!”

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Posted 8 years ago

“THE DELIVERY WAS PROMPT AND THE ITEM AS DESCRIBED. THE POWER CABLE WAS FORGOTTEN IN THE MAIN PACKAGE BUT THEY WERE VERY APOLOGETIC AND SENT IT WITHIN A FEW DAYS AFTER ADVISING US THAT A CABLE FROM A KETTLE WOULD SUFFICE IN THE MEANTIME. THE ONLY THING THAT WOULD HAVE BEEN BETTER IS A LITTLE MORE PACKAGING SURROUNDING THE ITEM AS THE DELIVERY SERVICE HAD RIPPED THE BOX, WE THINK IN ORDER TO CARRY IT. I WOULD DEFINITELY BUY FROM THEM AGAIN.”

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Posted 8 years ago

“Excellent service. The piano came without a stool and Bonners made sure to find a suitable one despite Roland not having any to supply. The guys who delivered the piano also did a great job. I'd happily have Bonners supply me again when the time comes for a new model. Do I win a prize?? Andrew Wallace”

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Posted 8 years ago

“Excellent staff and service. I bought a digital piano from Bonners as it was a better deal than my local music store, and I'm glad I did as Tony was a pleasure do to business with, responding promptly to my emails and calling me back on the phone. The delivery was on time and I'm very happy with my purchase.”

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Posted 8 years ago

“I dealt with Myke Edwards regarding the purchase of a Gibson SG. the heritage cherry was not in stock but Myke kept me informed and I purchased a fine guitar. I would definitely deal with Bonners again, fantastic service.”

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Posted 8 years ago

“Always helpful, left me plenty of time and space to play with the shiny pedals and guitars!”

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Posted 9 years ago

Bonners Music is rated 4.9 based on 4,234 reviews