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Bonners Music Reviews

4.9 Rating 4,227 Reviews
100 %
of reviewers recommend Bonners Music
4.9
Based on 4,227 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Bonners Music Reviews
Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 13th January 2025
Sean Chantler
Bonners Music 5 star review on 7th January 2025
Adrian Hamilton
Bonners Music 5 star review on 15th December 2024
Anonymous
Bonners Music 5 star review on 18th October 2024
Ashley Stevens
Bonners Music 5 star review on 15th October 2024
Michael Kilfoy
Bonners Music 5 star review on 2nd October 2024
Stefan Myers
Bonners Music 5 star review on 23rd September 2024
Nazrin Kamarul Bahrain
148
Anonymous
Anonymous  // 01/01/2019
All ways a Great Service Very Knowledgeable And a great bit of kit .
Helpful Report
Posted 6 years ago
Friendly service. Good price. The delivery drivers were polite and managed to get the piano in the house with a lot of effort but did not complain. A great place to by a piano from. Tyrone
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Posted 6 years ago
Received excellent service from Tony White the other day,in relation to purchase of Yamaha C3X grand piano. Both delivery drivers were good too,friendly and helpful.
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Posted 6 years ago
Very friendly, knowledgeable staff who had time for me and made my purchase simple and unpressured. Would have no hesitation to recommend and will use again as and when I need anything from accessories to more or different gear. If your experience is anything like mine you certainly won't be disappointed. Richard R. 14/3/2018
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Posted 6 years ago
Very well informed staff who made choosing a keyboard an enjoyable experience. There is also very good range of keyboards and electric pianos.
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Posted 6 years ago
An excellent range of digital pianos under one roof so I could try out each of the pianos I had wanted to play. It wasn’t easy to decide on one, but Bonners left me alone to try out all the pianos without pressuring me to make a decision. Also, I had part exchanged my old acoustic piano with them and Bonners carefully took this away and set up my new Roland HP 605 in my house without me having to do anything. I am very pleased with the new Roland which gives a very spatial sound such as you wouldn’t think was coming from speakers.
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Posted 6 years ago
Communication with Bonners was excellent. I part exchanged a Motif xf8 for a Tyros 5 which is a really lovely machine. The exchange was very easily made, even though I did not keep the original box for my item .The company did everything to make it easy, they arranged a box to be delivered a few days before so that I could pack my item very securely.and within the week I had my new machine exchanged at the same time. That is in my opinion real trust on behalf of Bonners.The Tyros 5 was practically as new.I love it.
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Posted 6 years ago
The discussion about my piano and exchange for the Yamaha was good.
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Posted 6 years ago
After doing a lot of online research and spending a good 3 hours trying guitars in Bonners (they were very accommodating) I pulled the trigger on this 2016 Explorer T, partly influenced by seeing Dinosaur Pile-up and being familiar with Hetfield, Smith, It was set up very well by Bonners before I picked it up, nice low action and set up with 9-42s. The slight slipping of the G tuner was also cured for me. This is a great guitar. Very easy to play, nice width and radius to the fingerboard, well balanced and excellent tuning stability. The 500T /496R pick ups are great, high output giving a tight sound through my AC30HW and a usable clean sound in the middle position. The bridge pickup is great for lead, lots of sustain, and nice and bitey with some crunch. The neck pickup is bluesy and note clarity excellent if you are careful with the gain level. Sweep picking through to Hendrix this guitar can do it. I've got a Gibson SG Standard 2013 (based on the 61RI) and MIM Fender Jaguar but the Explorer is now my go-to guitar for gigs, it is reliable and can do anything from metal, classic rock, 60s, to indie rock. The cherry finish is great, you can see the woodgrain and any joins on the body are pretty much invisible. The price was also the cheapest I could find, including online. Great service, yes I would recommend Bonners, and I would recommend this guitar too.
Bonners Music 5 star review on 11th March 2018
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Posted 6 years ago
Excellent service from Jackie and the rest of the staff. They worked out a great price for me when i traded in my old keyboard, and the delivery was great, many thanks. Can't be beaten.
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Posted 6 years ago
Great deal, great product and great service
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Posted 6 years ago
Excellent opportunity to try many pianos st Reigate. David was very helpful with online searches for the exact model I wanted and in giving advice. The after sales service was first rate and the piano is just what I wanted!!
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Posted 6 years ago
Excellent Clavinova CLP635, very quick delivery, good value for money.
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Posted 6 years ago
I was looking to upgrade from my Yamaha Clavinova to a new AvantGrand N1 and emailed a number of music shops. Bonners were the most customer-focused and offered the best price, trade-in and finance deal. Amanda was a pleasure to deal with and arranged delivery within days. When it arrived (on time) the delivery team were efficient and polite. Oh, and the piano is amazing as well as well!
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Posted 6 years ago
Good service in the store and helpful staff. Delivery of the Yamaha CVP-509 was on time and carried our quickly and safely. I am very pleased withmy purchase.
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Posted 6 years ago
The casio privia px-560 was very competitively priced and it arrived with the stand and pedal on the day I wanted. Got it set up and working quickly and enjoying sounds and functions on the keyboard. As a guitarist that is familiar with chord structure it has not taken me long to play chords with my left hand and play by ear melodies with my right hand. Some very pleasing tones available as well as being aided by the good range of accompaniment styles. Overall I am a very satisfied customer and was drawn to buy by the very professional review of product by Tony on Youtube.
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Posted 6 years ago
Good service, helpful staff and very happy with amp!
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Posted 6 years ago
Bought Yamaha digital keyboard package. Very helpful staff who knew what they were talking about. The sustain pedal failed within a month - rang them and they sent a replacement straight away. Phone answered quickly, polite, all good. And love the Yamaha.
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Posted 6 years ago
Very quick delivery and hassle free.
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Posted 6 years ago
Highly recommend!! Great service, price, quality and efficiency. :) Haven’t had a problem, so can’t comment about any return policies/service etc.
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Posted 6 years ago
Bonners Music is rated 4.9 based on 4,227 reviews